Cention Contact Center vs. OpenText LiquidOffice
Cention Contact Center vs. OpenText LiquidOffice
Product | Rating | Most Used By | Product Summary | Starting Price |
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Cention Contact Center | Mid-Size Companies (51-1,000 employees) | The vendor says Cention can help you: • handle all your channels in one system with pure OMNI-channel support • get a full 360° view of all your customers communication, including complete history • have chat bots working side by side with your agents with seamless transfers and full history • route all errands to the right queue, right agents and right bots automatically • get help internally and externally with our Collaboration… | $39 per user | |
OpenText LiquidOffice | N/A | OpenText offers LiquidOffice as a solution for users to create, publish and process forms using with their forms automation solution to help capture and validate actionable customer data, automate line of business workflows and enhance existing application ecosystems. | N/A |
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Editions & Modules |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | The stated prices are per user/month. For a full price list, go to our website. Free upgrades , you will always have the newest functionality. | — | ||||||||||||||
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Cention Contact Center | OpenText LiquidOffice | |
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Top Cons | No answers on this topic |
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Cention Contact Center | OpenText LiquidOffice | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | Square 9 Softworks Score 9.7 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Qualaroo Score 6.6 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | PG Forsta HX Platform Score 9.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Cention Contact Center | OpenText LiquidOffice | |
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Likelihood to Recommend | - (0 ratings) | 7.0 (3 ratings) |
Usability | - (0 ratings) | 7.7 (3 ratings) |
Support Rating | - (0 ratings) | 7.4 (3 ratings) |
Cention Contact Center | OpenText LiquidOffice | |
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Likelihood to Recommend | Cention No answers on this topic | OpenText |
Pros | Cention No answers on this topic | OpenText |
Cons | Cention No answers on this topic | OpenText |
Usability | Cention No answers on this topic | OpenText |
Support Rating | Cention No answers on this topic | OpenText |
Alternatives Considered | Cention No answers on this topic | OpenText |
Return on Investment | Cention No answers on this topic | OpenText |
ScreenShots | Cention Contact Center Screenshots |