Certainly vs. Salesforce Einstein Bots
Certainly vs. Salesforce Einstein Bots
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Certainly | N/A | Certainly is a Conversational AI Platform made for ecommerce and customer service. The solution aims to help companies deliver exceptional experiences and scale their growth. Insights from zero-party data from conversations with visitors target fewer product returns, lower cart abandonment and higher customer lifetime value. Certainly is on a mission to help businesses build awesome user experiences by creating a digital twin of their best salesperson, and aims to improve how companies… | $650 3 live* bots, All essential features | |
 Einstein Bots | N/A | Salesforce' Einstein Bots provide customers with intelligent, self-service bots. Requires Service UE or Digital Engagement. It is a self-service solution and add-on to the Salesforce Service Cloud, and is available with a Enterprise or Unlimited edition. | $50 per month per 100 conversations |
| Certainly | Salesforce Einstein Bots | |||||||||||||||
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | $650 3 live* bots | No setup fee | ||||||||||||||
| Additional Details | * “Live bots” means bots in production on your website, in your app, on Social Media, etc. Additional live bots are available on Enterprise. On all plans, you can build as many bots as you want inside the Certainly Platform. | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Certainly | Salesforce Einstein Bots | |
|---|---|---|
| Small Businesses |  Smith.ai Live Website Chat Score 9.0 out of 10 | Smith.ai Live Website Chat Score 9.0 out of 10 |
| Medium-sized Companies |  Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
| Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Certainly | Salesforce Einstein Bots | |
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| Likelihood to Recommend | - (0 ratings) | 6.4 (1 ratings) |
| Certainly | Salesforce Einstein Bots | |
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| Likelihood to Recommend | Certainly No answers on this topic |  Salesforce
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| Pros | Certainly No answers on this topic | Salesforce
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| Cons | Certainly No answers on this topic | Salesforce
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| Return on Investment | Certainly No answers on this topic | Salesforce
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| ScreenShots | Certainly Screenshots    |