ChangeGear Service Desk vs. Ivanti LANDESK Service Desk (discontinued)
ChangeGear Service Desk vs. Ivanti LANDESK Service Desk (discontinued)
Product | Rating | Most Used By | Product Summary | Starting Price |
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ChangeGear Service Desk | Mid-Size Companies (51-1,000 employees) | Based on the ITIL best practices framework, the SunView ChangeGear product suite improves and streamlines the IT service management lifecycle. By automating IT service management processes, companies gain greater visibility into their IT infrastructure, eliminate system downtime, reduce operational costs, ensure regulatory compliance and improve IT service delivery. SunView Software is a Serviceaide company (acquired August 2021). | $0 Per Seat per Month | |
Ivanti LANDESK Service Desk (discontinued) | N/A | The Ivanti LANDESK ITSM Service Desk, powered by Heat (formerly the LANDESK Service Desk before LANDESK and Heat became Ivanti) was the company's ITSM / ITIL offering that has now been replaced by Ivanti Neurons for ITSM, the company's modern offering. | N/A |
ChangeGear Service Desk | Ivanti LANDESK Service Desk (discontinued) | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
ChangeGear Service Desk | Ivanti LANDESK Service Desk (discontinued) | |
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Top Pros |
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Top Cons |
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Incident and problem management |
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ITSM asset management |
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Change management |
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ChangeGear Service Desk | Ivanti LANDESK Service Desk (discontinued) | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.2 out of 10 | Ivanti Neurons for ITSM Score 9.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
ChangeGear Service Desk | Ivanti LANDESK Service Desk (discontinued) | |
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Likelihood to Recommend | 9.0 (2 ratings) | 6.0 (7 ratings) |
Usability | 8.0 (1 ratings) | - (0 ratings) |
Support Rating | - (0 ratings) | 9.1 (1 ratings) |
ChangeGear Service Desk | Ivanti LANDESK Service Desk (discontinued) | |
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Likelihood to Recommend | Serviceaide | Discontinued Products |
Pros | Serviceaide | Discontinued Products |
Cons | Serviceaide | Discontinued Products |
Usability | Serviceaide | Discontinued Products No answers on this topic |
Support Rating | Serviceaide No answers on this topic | Discontinued Products |
Alternatives Considered | Serviceaide | Discontinued Products |
Return on Investment | Serviceaide | Discontinued Products |
ScreenShots | ChangeGear Service Desk Screenshots |