ChannelAdvisor vs. Turbify

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ChannelAdvisor
Score 4.5 out of 10
N/A
ChannelAdvisor is a provider of cloud-based e-commerce solutions that enable retailers and manufacturers to integrate, manage and optimize their merchandise sales across hundreds of online channels including Amazon, Google, eBay, Facebook and more.N/A
Turbify
Score 8.0 out of 10
N/A
Turbify, formerly Yahoo Small Business, and now an Infinite Computer Solutions brand, is a website hosting solution for small businesses and retailers, supporting business email, basic or managed web hosting, a well as Wordpress and "Business Maker" web services.N/A
Pricing
ChannelAdvisorTurbify
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ChannelAdvisorTurbify
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Features
ChannelAdvisorTurbify
Online Storefront
Comparison of Online Storefront features of Product A and Product B
ChannelAdvisor
6.2
7 Ratings
21% below category average
Turbify
-
Ratings
Product catalog & listings1.07 Ratings00 Ratings
Product management1.17 Ratings00 Ratings
Bulk product upload9.04 Ratings00 Ratings
Branding8.22 Ratings00 Ratings
Product variations8.24 Ratings00 Ratings
Website integration9.62 Ratings00 Ratings
Visual customization9.62 Ratings00 Ratings
CMS3.01 Ratings00 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
ChannelAdvisor
10.0
1 Ratings
18% above category average
Turbify
-
Ratings
eCommerce security10.01 Ratings00 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
ChannelAdvisor
2.4
6 Ratings
103% below category average
Turbify
-
Ratings
Promotions & discounts1.06 Ratings00 Ratings
Personalized recommendations1.14 Ratings00 Ratings
SEO5.01 Ratings00 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
ChannelAdvisor
2.8
7 Ratings
94% below category average
Turbify
-
Ratings
Multi-site management9.64 Ratings00 Ratings
Order processing1.17 Ratings00 Ratings
Inventory management1.07 Ratings00 Ratings
Shipping1.17 Ratings00 Ratings
Custom functionality1.15 Ratings00 Ratings
Best Alternatives
ChannelAdvisorTurbify
Small Businesses
Shopify Plus
Shopify Plus
Score 9.0 out of 10
Cloudways
Cloudways
Score 9.7 out of 10
Medium-sized Companies
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
WP Engine
WP Engine
Score 9.1 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Pantheon
Pantheon
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ChannelAdvisorTurbify
Likelihood to Recommend
1.1
(10 ratings)
1.0
(1 ratings)
Likelihood to Renew
7.0
(3 ratings)
-
(0 ratings)
Support Rating
-
(0 ratings)
1.0
(1 ratings)
Implementation Rating
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
ChannelAdvisorTurbify
Likelihood to Recommend
ChannelAdvisor
Excellent for marketplace sellers with a lot of products - or those with a high turnover of SKUs. Not well suited to the small seller with only a few SKUs to promote. Also probably not suited to someone who only cares about a single marketplace. The real strength of it comes from managing multiple marketplaces through a single system.
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Infinite Computer Solutions, Inc
I would tell a colleague to stay clear of Yahoo Web Hosting/Yahoo Small Business. Our business has been with Yahoo due to the fact that there was nothing else around at the time of our signing up with them. Since then there are much better alternatives as the fact that Yahoo has virtually no third party support really hurts it, and the fact that it is so barebones and hard to customize and work in the back end makes it so that you have to find one of the few expensive developers that specialize in Yahoo. This is another huge hurdle if you plan to build a good website.
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Pros
ChannelAdvisor
  • Complex, Yet Simple Navigational Interface: ChannelAdvisor is a beast, but navigating through their platform is relatively straightforward. The overall heirarchy is very well put together.
  • One Feed to Rule Them All: With ChannelAdvisor, all we have to do is connect our inventory to their system once. Instead of having to construct and connect dozens of different product feeds to our internal inventory system, we simply connect to ChannelAdvisor and use the same single feed to build out all others' website templates.
  • Product Mapping Made Easy: Mapping product attribute data across a multitude of unique online marketplaces and digital marketing sites can seem like a daunting task. ChannelAdvisor does a great job of simplifying this process, providing easy-to-understand and manage feed templates containing helpful descriptions and categorization.
  • Business Rules and Lookup Lists: I use these all the time when "transforming" our raw inventory data to the specifications of any given feed. They are extremely helpful and super easy to build.
  • Efficient Product Optimization: Instead of having to deal with the time-consuming task of making minute changes to thousands and thousands of skus, ChannelAdvisor allows you to automate these changes in a matter of minutes. It's much more scalable for our business.
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Infinite Computer Solutions, Inc
  • Yahoo Web Hosting/Small Business is above else, cheap in pricing at the very least in terms of monthly costs.
  • The backend of Yahoo Web Hosting/ Small Business is customizable, assuming you can find one of the few developers that can code for it.
  • We were given a dedicated account manager though I believe it was because of how long we were with yahoo and how many complaints we had.
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Cons
ChannelAdvisor
  • Lack of customization, documentation, tutorials, support for the premium webstore
  • Lack of innovation. My client was told that the basic web store was being replace by the premium web store so they needed to upgrade. In my opinion the basic web store was actually much more flexible and robust than the premium web store. Now (it has been less than 2 years) they are making my client switch from the premium web store to "Shopify" and they are charging more money for this. My client was charged to upgrade each time and the process to upgrade was expensive, time consuming, and very convoluted. ChannelAdvisor needs to invest in their technology and migrate data for ChannelAdvisor changes technology. But the experience as an end user is very frustrating since the way of doing things keep changing and not always for the better result for the customer.
  • Channel Advisor needs better support. Help Desk, knowledge base, etc. there are a lot of things you can do with ChannelAdvisor but it is my experience that nothing is very straight forward and there are many different potential problems you will run into and ChannelAdvisor points the finger at "Google" or "Amazon" or "Ebay" instead of helping solve a problem from end to end.
  • It is quite expensive for what it does. I would not have advised my customer to use their product but they were so entrenched that they had no other choice.
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Infinite Computer Solutions, Inc
  • Extremely old and outdated back end.
  • Yahoo Web Hosting is at the very least customizable but everything beyond just running a simple store requires custom work that you will have to pay an expensive developer to fix for you.
  • Yahoo Web Hosting is a complete mess in terms of branding and policies. In the span of our last year with them, they went from Yahoo to Yahoo small business to Aabaco and then back to Yahoo and each time were assigned a different account manager.
  • Abysmal customer service, every time we had to open a ticket we had a customer service agent in India that could not fix our issue and we were eventually assigned an account manager after numerous complaints.
  • Barely any apps or app eco system on Yahoo.
  • Frequent down times caused by Yahoo Web Hosting cost our business lots of lost revenue.
  • So antiquated and backwards, they were one of the last companies that I know of to switch over to https, we reached out to them several times to switch our website to https and it took an agonizing amount of time for Yahoo to implement it for all their customers.
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Likelihood to Renew
ChannelAdvisor
Without ChannelAdvisor, our business wouldn't be where it is today so the idea of NOT renewing is out of the question. By not renewing we would have to hire more employees and have more of a workload for existing employees. By keeping costs low and employees effecient we have been able to grow exponentially.
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Infinite Computer Solutions, Inc
No answers on this topic
Support Rating
ChannelAdvisor
No answers on this topic
Infinite Computer Solutions, Inc
The customer support for Yahoo Web hosting is a complete disaster. Every call is transferred to a technical support department that is in India which usually isn't an issue as that is the norm for a lot of businesses, however, this technical support team in Yahoo does not know how to diagnose issues or offer support. Every issue we had some, some critical like why is our website down were met with clueless customer support agents that would get back to us in 48 hours minimum. Eventually, we were given an account manager that actually did his best and was able to get to the right people at times for critical issues but it still was a complete hassle and waste of time every time we had any issue with Yahoo Web hosting.
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Implementation Rating
ChannelAdvisor
Better control of scope between the resources on both sides involved would allow for better change management.
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Infinite Computer Solutions, Inc
No answers on this topic
Alternatives Considered
ChannelAdvisor
Our brand is growing online at a rapid clip, and we wanted a platform that would scale accordingly. The feature that really sold us was the automatic workflows. If we want a certain type of product that's going to a customer in a certain state to ship a certain way, we could make that happen automatically without any human touch! Wow!
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Infinite Computer Solutions, Inc
After we departed Yahoo Web hosting we found out that there are numerous much better web hosting platforms, the main we focused on were Shopify, GoDaddy, BigCommerce, and WordPress. Between either is a much better alternative than Yahoo Web hosting as they all have much better third party support, more familiarity in the platforms which means more developers that are familiar with the platforms. Above all else, all three of these companies have stood the test of time and haven't rebranded themselves into different company names like Yahoo did with Aabaco and back and are much better for any small business.
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Return on Investment
ChannelAdvisor
  • We had zero ROI I found
  • I found that 7 months into the contract we couldn't get NetSuite to connect with CA
  • I believe they claimed they are fully compatible with SuiteCommerce. From what I've discovered it does not work.
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Infinite Computer Solutions, Inc
  • Yahoo Web Hosting impacted our business in a very negative way with all the time we wasted and revenue we lost.
  • Our biggest loss of revenue was deciding to stay longer than we had to with Yahoo Web Hosting as the cost of moving to another platform was high but we had no choice.
  • Yahoo Web Hosting constantly interfered with our workflow with its lack of third party support and poor customer service and constant downtimes.
  • For instance when we wanted to find an inventory system for our business virtually NO ONE supported Yahoo.
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ScreenShots

ChannelAdvisor Screenshots

Screenshot of One Platform. Endless Possibilities