Chargent vs Kansys Edge (formerly Ericsson Enterprise & Cloud Billing or ECB)

• Extremely easy to implement + 100% native on salesforce.com.
• Payment information is on the opportunity level making it easily visible across teams.
• Payment request feature allows cutomers to pay online via force.com site.
• Supports recurring payments which allows payment processing to be run on an automated schedule.

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• Easy functionality integration with other financial systems.
• We were able to integrate it with CRM programs and that helped in expediting the subscription services.
• Rich API features and proper documentation helped a lot.

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• Because it is a low fee, you need to do more configuration on your own to get it up and running.

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• Pricing model could be more competitive with similar services.
• If we wanted to use one time payment, it required lot of hassle and workaround.

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• Decreased time to collect payments. Payment collection process can be integrated into team workflows, thus incentivizing quicker collection from customers.
• Increased revenue collection as billing information is easily accessible on the opportunity.
• Reduced labour needed to process payments. Recurring payments can be automated, payments can be accepted online.

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• Applying discounts and batch pricing to services were easy and saved time.
• Self-service portals for customers to manage their own information and accounts helped build good client relations and interactions.

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