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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Checkr

    Score9 out of 10
    N/ACheckr in San Francisco offers their artifical intelligence-driven technology platform for surfacing legally compliant and relevant employee background and identity information.

    $29.99

    per check

    Sterling Check

    Score6.5 out of 10
    N/ASterling background and identity solutions help you build a foundation of trust and safety for your employees, customers, and partners around the world. Sterling's CourtDirect technology provides direct online digital access to ~90% of US criminal search records, and SmartData technology enables Sterling to further automate across the end-to-end employment criminal background check process – from matching candidate data to determining reportability and applying any order rules.N/A
    Pricing
    CheckrSterling Check
    Editions & Modules
    Basic+
    $29.99
    per check
    Essential
    $54.99
    per check
    Professional
    $79.99
    per check
    No answers on this topic
    Offerings
    Pricing Offerings
    CheckrSterling Check
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    CheckrSterling Check
    Considered Both Products
    Checkr
    No answer on this topic
    Sterling
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    22 Answers
    71%
    Would buy again
    5 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    19 Answers
    71%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    22 Answers
    71%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    15 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    17 Answers
    No answers on this topic
    User Ratings
    CheckrSterling Check
    Likelihood to Recommend
    8.0
    (22 ratings)
    2.1
    (8 ratings)
    Likelihood to Renew
    8.0
    (1 ratings)
    1.0
    (1 ratings)
    Usability
    8.2
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (2 ratings)
    8.2
    (2 ratings)
    User Testimonials
    CheckrSterling Check
    Likelihood to Recommend
    Checkr
    I wouldn't hesitate recommending it to any talent team hiring at scale. We run large scale hiring campaigns for field teams where new sites ramp up, think 50 plus employees. In those case, chekr's ability to launch and track checks in bulk is a lifesaver.
    Incentivized
    Read full review
    Sterling
    SterlingOne has had my background check in progress for nearly a month. I spoke with them 5 days ago about the issue and discovered there was a criminal record flag in Connecticut. I have never been to Connecticut. They said this can often happen if an individual has the same name, birthday, or last four digits of SSN. This is clearly a flaw in their system if someone with the same name or birthday can appear on the same background check. I feel bad for any John Smith who applies for a job with a company that uses SterlingOne, they'll never get past the screening. Not only is this a flawed system, but when I spoke with customer service about this, they guaranteed they would expedite this within 24-48 hours. It has now been 5 days and when I called back, they said they would expedite this as if I had never called in the first place. I have been through numerous background checks for work in my life, I have done live scans and had my fingerprints taken, and have been approved to work with children with special needs (which requires a very rigorous screening) and I have never experienced such a disjointed and unprofessional process.
    Read full review
    Pros
    Checkr
    • The ETA calculation to predict when screening will complete for each background check report is good
    • The SSO is a huge plus point and helps us to seamlessly login
    • the chrome extension comes in super handy to add and update information
    • the Background Screening tailored for various regions save a lot of time in formulating the same especially if your company is spread across multiple regions
    Incentivized
    Read full review
    Sterling
    • The initiation of a background check is very simple by only needing the name and email of the new candidate and submitting that as the new ticket.
    • Sterling communicates with the new candidate to keep the background check moving which saves us time by not needing to keep a close eye on the process of the background check.
    • Sterling communicates with the employer to let them know if additional charges are needed to run the background check and we can either approve or deny the charge.
    Incentivized
    Read full review
    Cons
    Checkr
    • It can be difficult to get support when you do have an issue.
    • Account manager is not as attentive as we would like.
    Incentivized
    Read full review
    Sterling
    • In my opinion, Horrible new platform "Sterling check"
    • No designated account representative
    • In my experience, Poor troubleshooting support
    • Customer service often doesn't answer questions
    • Many back and forth needed to resolve issues
    • Recently changed platform and not offering the same services
    Incentivized
    Read full review
    Likelihood to Renew
    Checkr
    There are more affordable options out there but checkr is reliable and it definitely an easy premium to pay for the reliability
    Incentivized
    Read full review
    Sterling
    No answers on this topic
    Usability
    Checkr
    It has plenty of customization that you can do to help with sending information to those who need it rather than to just one person for all things. Allowing for more workflow customization for your organization's needs.
    Incentivized
    Read full review
    Sterling
    No answers on this topic
    Support Rating
    Checkr
    Quick responses from our account manager and from the client support team. We are often responded to within the hour if not, then less than 24 hours.
    Incentivized
    Read full review
    Sterling
    • Sterling Talent is an excellent company for performing the background checks for our new hires. However, the delay in processing times can be improved.
    • Also, there should be automation from legacy systems to pick up the candidate details as much as possible instead of asking for more details from the candidate via email.
    Incentivized
    Read full review
    Alternatives Considered
    Checkr
    We have not used any services other than Checkr. We started using Checkr over a year ago and have had no need to try other services. Checkr provides us with the services we need in an easy, complete format. Background / Criminal history checking are our primary use of Checkr and it provides these seamlessly.
    Incentivized
    Read full review
    Sterling
    We had no issues with HireRight. The system worked well and we had excellent service. The only reason we selected Sterling is we changed our ATS to Compas and wanted to be integrated with a background check company. Sterling was only one of two options and offered onboarding capabilities. The other did not
    Incentivized
    Read full review
    Return on Investment
    Checkr
    • It is sped up our onboarding process quite a bit since background checks now happen at a pretty fast pace.
    • Integration with our ATS has also kept our workflow simple, so my team doesnt need to get training on a separate software and manage multiple logins.
    Incentivized
    Read full review
    Sterling
    • Quick results allow us to hire people in short time frames and get them onboarded quickly.
    • The product, and the customer service team, doesn't require much management from a vendor relations perspective.
    Incentivized
    Read full review
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