What users are saying about
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 5 reviews and ratings
3 Ratings
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Based on 3 reviews and ratings
Attribute Ratings
- inFlow Inventory is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
7.8
Cin7
78%
2 Ratings
9.0
inFlow Inventory
90%
1 Rating
Support Rating
8.9
Cin7
89%
4 Ratings
inFlow Inventory
N/A
0 Ratings
Likelihood to Recommend
Cin7
Cin7 is great because a business can set up quickly without having to invest in hardware/servers, and the business does not need to be concerned about backing up data. Cin7 software is easy and intuitive to use. The pricing was competitive for cloud-based software that can be customized to each business. The software is constantly updated so a business does not have to worry about paying for updates or paying a large lump sum to purchase new updated software. However, Cin7 is able to increase its fees at any time. We experienced a significant price increase after 1 year. With purchased software, a business would not have to worry about unexpected pricing changes. Cin7 offers a useful integration with BigCommerce. Unfortunately, their own B2B website is lacking in features and ultimately not useful to our company. Cin7 does not provide the most useful customer service, as they only offer paid access to phone support. Most of our issue with the software were caused by updates in the software that were not announced, and they could only be fixed via email or tickets the next day.

Verified User
Manager in Corporate
Arts and Crafts Company, 1-10 employeesinFlow Inventory
We have been using the standalone version of inFlow for many years. It is quite easy to use, with great support staff via their live chat on the inFlow website while the maintenance plan is active. Though sadly technical support over the phone isn't offered.

Verified User
Project Manager in Product Management
Consumer Goods Company, 501-1000 employeesPros
Cin7
- Powerful reporting that can be customized to fit your needs.
- Tons of integrations that help you get up and running quickly.
Head of Marketing
molly muttConsumer Goods, 1-10 employees
inFlow Inventory
- The ease of use is phenomenal. Unlike other software where the dealer comes and sets up the whole system, you can do this all by yourself.
- You can upload multiple items detail in inventory via CSV file rather than enter each item detail.
- It gives you features to which you can change the virtual location of any item.
- We are an eCommerce Business. Therefore, we want the status for each item which is available in our stock, whether it was returned from a customer or rejected by the vendor. In addition, inFlow gives you all these functionalities on a single platform.
- It's a user-friendly application which doesn't require an expert to configure it.
- You can integrate InFlow with eCommerce solution i.e. Magento & Shopify.

Verified User
Project Manager in Product Management
Consumer Goods Company, 501-1000 employeesCons
Cin7
- Onboarding could be improved. We worked with a programmer who was not as familiar with our business needs. Additionally, the person in charge of our onboarding was initially difficult to schedule time with until we reached out to a manager.
- Cin7 occasionally makes updates to the software that causes the software to not work properly. For example, we would experience new errors on a CVS file import for products that had worked previously to the update. Additionally, our custom field implementations would be reverted to original and require set up again.
- We experienced semi-frequent outages of the software. The software would not be accessible for up to 1 hour at a time. I believe they took steps to address this and reduce down time.

Verified User
Manager in Corporate
Arts and Crafts Company, 1-10 employeesinFlow Inventory
- Very pricey, you have to pay for the mobile version.
- The integration to make labels is very complicated for my fellow colleagues. Sometimes it doesn't log in easily, and we've had to purchase quite a few licenses when we first started up with inFlow because it cannot be used on more than one PC at a time. Now that years have passed and we don't need so many concurrent users, we are sadly stuck with all these extra users that we paid extra for, for no reason.
- We also are looking for reasons to switch to another company, as inFlow does not offer much support after the maintenance period has ended and we've had to constantly pay extra to renew a maintenance plan to receive support.

Verified User
Project Manager in Product Management
Consumer Goods Company, 501-1000 employeesPricing Details
Cin7
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$295 per month
Cin7 Editions & Modules
Edition
Ecommerce | $2951 |
---|---|
Wholesale | $2951 |
Multichannel | $4501 |
Ecommerce Plus | $4951 |
Wholesale Plus | $4951 |
Multichannel Plus | $6501 |
- per month
Additional Pricing Details
—inFlow Inventory
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$71 2 users, 1 location, 100 sales orders/month included
inFlow Inventory Editions & Modules
Edition
Light | $711 |
---|---|
Standard | $1792 |
Plus | $3593 |
- 2 users, 1 location, 100 sales orders/month included
- 5 users, unlimited locations, 1,000 sales orders/month included
- 10 users, unlimited locations, 5,000 sales orders/month included
Additional Pricing Details
All plans include: - unlimited support - setup assistance (onboarding) Standard also includes: - user access rights - Showroom Plus includes all Standard features and: - Restrict access by locationSupport Rating
Cin7
Cin7 8.9
Based on 4 answers
The Cin7 support team has never let us down, even if they weren't able to completely solve our problem. They are willing to have conference calls, video chats, whatever works to help fix your issue.
Head of Marketing
molly muttConsumer Goods, 1-10 employees
inFlow Inventory
No score
No answers yet
No answers on this topic
Alternatives Considered
Cin7
As a wholesale focused business, we found Vend to be tailored to retail businesses. TradeGecko was well suited for our wholesale business, however, lacked the full range of capabilities that Cin7 offered (B2B website, POS). Fishbowl had many features that we would not need. OMS Office Master System offered the wholesale capabilities we needed, however, the software could use an update. Cin7 was a perfect balance in terms of features and pricing for our company.

Verified User
Manager in Corporate
Arts and Crafts Company, 1-10 employeesinFlow Inventory
We used inFlow to manage our retail outlet. We must say it handled it pretty well. Our employees were very happy using it, and they learned it pretty quickly.After a year now, I must say it has reduced the overall dependency to half.

Verified User
Project Manager in Product Management
Consumer Goods Company, 501-1000 employeesReturn on Investment
Cin7
- Improved inventory accuracy across all channels.
- Sales gains from always showing products as in stock.
Head of Marketing
molly muttConsumer Goods, 1-10 employees
inFlow Inventory
- inFlow has a lot of important inventory management features, but I like the easy import tool that adds stock to the database in less than a minute.
- You can keep track of inventory, purchase orders, modify items, and generate reports of sales, salesperson, product, statistics. The possibilities are endless with this tool.
- The software is very easy to work with and see real-time updates. Everything from transferring stock to pulling stock and inputting new products is done with ease.

Verified User
Project Manager in Product Management
Consumer Goods Company, 501-1000 employees