What users are saying about
5 Ratings
57 Ratings
5 Ratings
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Score 8.9 out of 100
57 Ratings
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Score 6.7 out of 100

Feature Set Ratings

    Payroll Management

    Cin7

    Feature Set Not Supported
    N/A
    4.2

    Odoo

    42%
    Odoo ranks higher in 5/5 features

    Pay calculation

    N/A
    0 Ratings
    4.4
    44%
    8 Ratings

    Benefit plan administration

    N/A
    0 Ratings
    3.9
    39%
    8 Ratings

    Direct deposit files

    N/A
    0 Ratings
    4.1
    41%
    8 Ratings

    Salary revision and increment management

    N/A
    0 Ratings
    4.4
    44%
    8 Ratings

    Reimbursement management

    N/A
    0 Ratings
    4.4
    44%
    8 Ratings

    Customization

    Cin7

    Feature Set Not Supported
    N/A
    2.8

    Odoo

    28%
    Odoo ranks higher in 2/2 features

    API for custom integration

    N/A
    0 Ratings
    3.0
    30%
    7 Ratings

    Plug-ins

    N/A
    0 Ratings
    2.5
    25%
    8 Ratings

    Security

    Cin7

    Feature Set Not Supported
    N/A
    3.9

    Odoo

    39%
    Odoo ranks higher in 2/2 features

    Single sign-on capability

    N/A
    0 Ratings
    4.0
    40%
    6 Ratings

    Role-based user permissions

    N/A
    0 Ratings
    3.7
    37%
    9 Ratings

    Reporting & Analytics

    Cin7

    Feature Set Not Supported
    N/A
    3.7

    Odoo

    37%
    Odoo ranks higher in 3/3 features

    Dashboards

    N/A
    0 Ratings
    3.9
    39%
    8 Ratings

    Standard reports

    N/A
    0 Ratings
    4.2
    42%
    8 Ratings

    Custom reports

    N/A
    0 Ratings
    3.0
    30%
    7 Ratings

    General Ledger and Configurable Accounting

    Cin7

    Feature Set Not Supported
    N/A
    3.5

    Odoo

    35%
    Odoo ranks higher in 11/11 features

    Accounts payable

    N/A
    0 Ratings
    4.1
    41%
    9 Ratings

    Accounts receivable

    N/A
    0 Ratings
    4.1
    41%
    9 Ratings

    Global Financial Support

    N/A
    0 Ratings
    3.5
    35%
    9 Ratings

    Primary and Secondary Ledgers

    N/A
    0 Ratings
    3.3
    33%
    9 Ratings

    Intercompany Accounting

    N/A
    0 Ratings
    3.3
    33%
    9 Ratings

    Localizations

    N/A
    0 Ratings
    3.0
    30%
    8 Ratings

    Journals and Reconciliations

    N/A
    0 Ratings
    2.5
    25%
    8 Ratings

    Enterprise Accounting

    N/A
    0 Ratings
    4.0
    40%
    9 Ratings

    Configurable Accounting

    N/A
    0 Ratings
    3.9
    39%
    9 Ratings

    Centralized Rules Framework

    N/A
    0 Ratings
    3.3
    33%
    7 Ratings

    Standardized Processes

    N/A
    0 Ratings
    3.3
    33%
    7 Ratings

    Inventory Management

    Cin7

    Feature Set Not Supported
    N/A
    3.7

    Odoo

    37%
    Odoo ranks higher in 4/4 features

    Inventory tracking

    N/A
    0 Ratings
    3.4
    34%
    10 Ratings

    Automatic reordering

    N/A
    0 Ratings
    2.5
    25%
    9 Ratings

    Location management

    N/A
    0 Ratings
    4.2
    42%
    9 Ratings

    Manufacturing module

    N/A
    0 Ratings
    4.5
    45%
    9 Ratings

    Order Management

    Cin7

    Feature Set Not Supported
    N/A
    3.8

    Odoo

    38%
    Odoo ranks higher in 7/7 features

    Pricing

    N/A
    0 Ratings
    3.9
    39%
    9 Ratings

    Order entry

    N/A
    0 Ratings
    4.1
    41%
    9 Ratings

    Credit card processing

    N/A
    0 Ratings
    3.3
    33%
    7 Ratings

    Cost of goods sold

    N/A
    0 Ratings
    3.7
    37%
    9 Ratings

    Order Orchestration

    N/A
    0 Ratings
    4.2
    42%
    8 Ratings

    End-to-end order visibility

    N/A
    0 Ratings
    3.6
    36%
    7 Ratings

    Order exception Resolution

    N/A
    0 Ratings
    3.6
    36%
    7 Ratings

    Subledger and Financial Process

    Cin7

    Feature Set Not Supported
    N/A
    3.4

    Odoo

    34%
    Odoo ranks higher in 14/14 features

    Automated Invoice Processing

    N/A
    0 Ratings
    4.9
    49%
    8 Ratings

    Shared Services Payments

    N/A
    0 Ratings
    3.0
    30%
    8 Ratings

    Billings Management

    N/A
    0 Ratings
    3.9
    39%
    9 Ratings

    Customer Receipt Applications

    N/A
    0 Ratings
    3.5
    35%
    9 Ratings

    Customer Collections

    N/A
    0 Ratings
    3.7
    37%
    9 Ratings

    Revenue Recognition

    N/A
    0 Ratings
    3.7
    37%
    9 Ratings

    Cash Management

    N/A
    0 Ratings
    3.7
    37%
    8 Ratings

    Asset Management

    N/A
    0 Ratings
    3.0
    30%
    7 Ratings

    Travel & Expense Management

    N/A
    0 Ratings
    3.3
    33%
    7 Ratings

    Budgetary Control & Encumbrance Accounting

    N/A
    0 Ratings
    3.3
    33%
    7 Ratings

    Period Close

    N/A
    0 Ratings
    3.3
    33%
    7 Ratings

    Transactions Tax

    N/A
    0 Ratings
    3.0
    30%
    7 Ratings

    Subledger Reconciliations

    N/A
    0 Ratings
    3.0
    30%
    7 Ratings

    3rd Party Accounting Systems

    N/A
    0 Ratings
    2.7
    27%
    6 Ratings

    Project Financial Management

    Cin7

    Feature Set Not Supported
    N/A
    3.2

    Odoo

    32%
    Odoo ranks higher in 12/12 features

    Budgeting and Forecasting

    N/A
    0 Ratings
    2.6
    26%
    7 Ratings

    Project Costing

    N/A
    0 Ratings
    3.2
    32%
    6 Ratings

    Cost Capture

    N/A
    0 Ratings
    3.2
    32%
    6 Ratings

    Capital Project Management

    N/A
    0 Ratings
    3.2
    32%
    6 Ratings

    Customer Invoicing

    N/A
    0 Ratings
    3.2
    32%
    6 Ratings

    Customer Contract Compliance

    N/A
    0 Ratings
    3.2
    32%
    6 Ratings

    Project Revenue Recognition

    N/A
    0 Ratings
    3.2
    32%
    6 Ratings

    Project Financial Performance Analysis

    N/A
    0 Ratings
    3.2
    32%
    6 Ratings

    Project Financials Dashboard

    N/A
    0 Ratings
    4.5
    45%
    7 Ratings

    Real-time Financial Reporting

    N/A
    0 Ratings
    3.2
    32%
    6 Ratings

    Embedded Business Intelligence

    N/A
    0 Ratings
    3.2
    32%
    6 Ratings

    Project Planning Collaboration

    N/A
    0 Ratings
    3.2
    32%
    6 Ratings

    Project Execution Management

    Cin7

    Feature Set Not Supported
    N/A
    4.0

    Odoo

    40%
    Odoo ranks higher in 15/15 features

    Project Planning and Scheduling

    N/A
    0 Ratings
    3.3
    33%
    7 Ratings

    Project Manager Dashboard

    N/A
    0 Ratings
    3.3
    33%
    7 Ratings

    Resource Manager Dashboard

    N/A
    0 Ratings
    4.5
    45%
    6 Ratings

    Task Insight for Project Managers

    N/A
    0 Ratings
    4.5
    45%
    6 Ratings

    Project Manager Mobile Functionality

    N/A
    0 Ratings
    4.5
    45%
    6 Ratings

    Team Member Task Collaboration

    N/A
    0 Ratings
    4.0
    40%
    6 Ratings

    Team Member Mobile Functionality

    N/A
    0 Ratings
    4.1
    41%
    6 Ratings

    Project Candidate Search

    N/A
    0 Ratings
    4.0
    40%
    6 Ratings

    Project Candidate Comparison and Analysis

    N/A
    0 Ratings
    4.0
    40%
    6 Ratings

    Defineable Resource Pools

    N/A
    0 Ratings
    4.0
    40%
    6 Ratings

    Defineable Resource Pools

    N/A
    0 Ratings
    4.0
    40%
    6 Ratings

    Talent Profiles

    N/A
    0 Ratings
    4.0
    40%
    6 Ratings

    Real-Time Project Reporting

    N/A
    0 Ratings
    4.0
    40%
    6 Ratings

    Absence Management

    N/A
    0 Ratings
    4.1
    41%
    6 Ratings

    Product Lifecycle Management

    N/A
    0 Ratings
    4.1
    41%
    6 Ratings

    Grants Management

    Cin7

    Feature Set Not Supported
    N/A
    3.5

    Odoo

    35%
    Odoo ranks higher in 4/4 features

    Award Lifecycle Management

    N/A
    0 Ratings
    4.0
    40%
    6 Ratings

    Spending Control

    N/A
    0 Ratings
    4.0
    40%
    6 Ratings

    Indirect Cost Management

    N/A
    0 Ratings
    3.0
    30%
    7 Ratings

    Billing

    N/A
    0 Ratings
    2.9
    29%
    6 Ratings

    Procurement

    Cin7

    Feature Set Not Supported
    N/A
    7.2

    Odoo

    72%
    Odoo ranks higher in 19/19 features

    Sourcing Team Collaboration

    N/A
    0 Ratings
    8.0
    80%
    6 Ratings

    Sourcing Analysis

    N/A
    0 Ratings
    8.0
    80%
    5 Ratings

    Bids Analyzed and Compared

    N/A
    0 Ratings
    8.0
    80%
    5 Ratings

    Catalog Shopping E-Commerce for Employees

    N/A
    0 Ratings
    7.2
    72%
    5 Ratings

    Contract Authoring

    N/A
    0 Ratings
    7.2
    72%
    5 Ratings

    Contract Compliance Management

    N/A
    0 Ratings
    7.2
    72%
    5 Ratings

    Contract History

    N/A
    0 Ratings
    8.1
    81%
    5 Ratings

    Contract Renewal Automation

    N/A
    0 Ratings
    8.0
    80%
    5 Ratings

    Contract Repository

    N/A
    0 Ratings
    8.1
    81%
    5 Ratings

    Contract Standardization and Enforcement

    N/A
    0 Ratings
    8.1
    81%
    5 Ratings

    Electronic Signatures

    N/A
    0 Ratings
    4.5
    45%
    6 Ratings

    Invoice Automated Matching

    N/A
    0 Ratings
    4.0
    40%
    6 Ratings

    Purchasing Risk and Compliance Management

    N/A
    0 Ratings
    7.2
    72%
    5 Ratings

    Requisitions-to-Purchase Orders Integrated

    N/A
    0 Ratings
    4.0
    40%
    6 Ratings

    Spend Compliance Management

    N/A
    0 Ratings
    7.1
    71%
    5 Ratings

    Supplier Assessment

    N/A
    0 Ratings
    8.1
    81%
    5 Ratings

    Supplier Communication and Collaboration

    N/A
    0 Ratings
    8.1
    81%
    5 Ratings

    Supplier Management

    N/A
    0 Ratings
    8.0
    80%
    5 Ratings

    Supplier Portal

    N/A
    0 Ratings
    7.2
    72%
    5 Ratings

    Risk Management

    Cin7

    Feature Set Not Supported
    N/A
    7.7

    Odoo

    77%
    Odoo ranks higher in 9/9 features

    Risk Repository

    N/A
    0 Ratings
    7.2
    72%
    3 Ratings

    Control Management

    N/A
    0 Ratings
    7.2
    72%
    3 Ratings

    Control Mapping

    N/A
    0 Ratings
    7.1
    71%
    3 Ratings

    Control Efficiency Assessments

    N/A
    0 Ratings
    8.1
    81%
    3 Ratings

    Automated Control Assessments

    N/A
    0 Ratings
    8.1
    81%
    3 Ratings

    Assessment Capture

    N/A
    0 Ratings
    8.1
    81%
    3 Ratings

    Issue Detection

    N/A
    0 Ratings
    8.1
    81%
    3 Ratings

    Automatic Notification

    N/A
    0 Ratings
    8.1
    81%
    3 Ratings

    Remediation and Certification

    N/A
    0 Ratings
    7.2
    72%
    3 Ratings

    Logistics

    Cin7

    Feature Set Not Supported
    N/A
    6.8

    Odoo

    68%
    Odoo ranks higher in 13/13 features

    Transportation Planning and Optimization

    N/A
    0 Ratings
    7.9
    79%
    3 Ratings

    Transportation Sourcing Management

    N/A
    0 Ratings
    7.9
    79%
    3 Ratings

    Transportation Process Integration

    N/A
    0 Ratings
    4.3
    43%
    4 Ratings

    Transportation Execution Management

    N/A
    0 Ratings
    7.9
    79%
    3 Ratings

    Freight Payment Automation

    N/A
    0 Ratings
    4.3
    43%
    3 Ratings

    Trade Management

    N/A
    0 Ratings
    7.0
    70%
    2 Ratings

    Trade Regulatory Compliance Management

    N/A
    0 Ratings
    6.9
    69%
    2 Ratings

    Customs Entry Management

    N/A
    0 Ratings
    7.0
    70%
    2 Ratings

    Customs Document Management

    N/A
    0 Ratings
    7.0
    70%
    2 Ratings

    Customs Document Collaboration

    N/A
    0 Ratings
    7.0
    70%
    2 Ratings

    Fulfillment Management

    N/A
    0 Ratings
    7.0
    70%
    3 Ratings

    Inventory Visibility

    N/A
    0 Ratings
    7.0
    70%
    3 Ratings

    Warehouse Workforce Management

    N/A
    0 Ratings
    7.0
    70%
    3 Ratings

    Manufacturing

    Cin7

    Feature Set Not Supported
    N/A
    7.8

    Odoo

    78%
    Odoo ranks higher in 9/9 features

    Production Process Design

    N/A
    0 Ratings
    7.2
    72%
    5 Ratings

    Supply Chain Business Flows

    N/A
    0 Ratings
    7.2
    72%
    4 Ratings

    Production Management

    N/A
    0 Ratings
    8.0
    80%
    5 Ratings

    Contracted Manufacturing Management

    N/A
    0 Ratings
    8.0
    80%
    4 Ratings

    Configuration Management

    N/A
    0 Ratings
    8.1
    81%
    4 Ratings

    Work Definition

    N/A
    0 Ratings
    8.0
    80%
    4 Ratings

    Work Execution

    N/A
    0 Ratings
    7.2
    72%
    4 Ratings

    Advanced Fulfillment

    N/A
    0 Ratings
    8.0
    80%
    4 Ratings

    Manufacturing Costs

    N/A
    0 Ratings
    8.1
    81%
    4 Ratings

    Supply Chain

    Cin7

    Feature Set Not Supported
    N/A
    5.6

    Odoo

    56%
    Odoo ranks higher in 4/4 features

    Forecasting

    N/A
    0 Ratings
    4.0
    40%
    5 Ratings

    Inventory Planning

    N/A
    0 Ratings
    4.0
    40%
    5 Ratings

    Multi-tier Supply Chain Planning

    N/A
    0 Ratings
    7.2
    72%
    4 Ratings

    Performance Monitoring

    N/A
    0 Ratings
    7.2
    72%
    4 Ratings

    Product Lifecycle Management

    Cin7

    Feature Set Not Supported
    N/A
    7.1

    Odoo

    71%
    Odoo ranks higher in 7/7 features

    Ideation Management

    N/A
    0 Ratings
    7.1
    71%
    4 Ratings

    Requirements Management

    N/A
    0 Ratings
    7.1
    71%
    4 Ratings

    Proposal Management

    N/A
    0 Ratings
    7.2
    72%
    4 Ratings

    Innovation Portfolio Management

    N/A
    0 Ratings
    7.1
    71%
    4 Ratings

    Product Master Data Management

    N/A
    0 Ratings
    7.2
    72%
    4 Ratings

    Vendor Portal

    N/A
    0 Ratings
    7.2
    72%
    4 Ratings

    Project Portfolio Management

    N/A
    0 Ratings
    7.2
    72%
    4 Ratings

    Attribute Ratings

    • Cin7 is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    7.8

    Cin7

    78%
    2 Ratings
    3.4

    Odoo

    34%
    13 Ratings

    Likelihood to Renew

    Cin7

    N/A
    0 Ratings
    1.0

    Odoo

    10%
    1 Rating

    Usability

    Cin7

    N/A
    0 Ratings
    3.3

    Odoo

    33%
    6 Ratings

    Support Rating

    8.9

    Cin7

    89%
    4 Ratings
    2.6

    Odoo

    26%
    6 Ratings

    Likelihood to Recommend

    Cin7

    Cin7 is great because a business can set up quickly without having to invest in hardware/servers, and the business does not need to be concerned about backing up data. Cin7 software is easy and intuitive to use. The pricing was competitive for cloud-based software that can be customized to each business. The software is constantly updated so a business does not have to worry about paying for updates or paying a large lump sum to purchase new updated software. However, Cin7 is able to increase its fees at any time. We experienced a significant price increase after 1 year. With purchased software, a business would not have to worry about unexpected pricing changes. Cin7 offers a useful integration with BigCommerce. Unfortunately, their own B2B website is lacking in features and ultimately not useful to our company. Cin7 does not provide the most useful customer service, as they only offer paid access to phone support. Most of our issue with the software were caused by updates in the software that were not announced, and they could only be fixed via email or tickets the next day.
    Anonymous | TrustRadius Reviewer

    Odoo

    The software is really good for managing inputs and inventory as well as maintaining traceability. The "track picking moves" functionality lets you look into a specific lot or serial numbers and view all the product moves that occurred with that lot. However, some navigation is not intuitive. For example, if I click on an item in the BoM of an assembly, then click the back button to go back to the assembly, the site goes all the way back to the home screen. Some of these quirks mean that there is a learning curve for the software, but overall the tracking is very good.
    Mitesh Bhalani | TrustRadius Reviewer

    Pros

    Cin7

    • Powerful reporting that can be customized to fit your needs.
    • Tons of integrations that help you get up and running quickly.
    Charles Combs | TrustRadius Reviewer

    Odoo

    • Ignore requests for support
    • continue to collect money from users through micro-charges; apps, supports, etc.
    • Offer no support when they do finally respond, saying that it's the app developer's duty.
    • Creates a system that forces people that are good with software systems to pay for support
    Elliott Andrews | TrustRadius Reviewer

    Cons

    Cin7

    • Onboarding could be improved. We worked with a programmer who was not as familiar with our business needs. Additionally, the person in charge of our onboarding was initially difficult to schedule time with until we reached out to a manager.
    • Cin7 occasionally makes updates to the software that causes the software to not work properly. For example, we would experience new errors on a CVS file import for products that had worked previously to the update. Additionally, our custom field implementations would be reverted to original and require set up again.
    • We experienced semi-frequent outages of the software. The software would not be accessible for up to 1 hour at a time. I believe they took steps to address this and reduce down time.
    Anonymous | TrustRadius Reviewer

    Odoo

    • Community version is sometimes hard to maintain, needs some on-premise knowledge (IT) or having business with an Odoo partner that is sometimes expensive and unreliable.
    • Enterprise version is as expensive as other ERP in the market.
    • Reporting is horrible, not a lot of possibility to integrate seamlessly with a third party BI platform.
    David MacDonald | TrustRadius Reviewer

    Pricing Details

    Cin7

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $295 per month

    Cin7 Editions & Modules

    Edition
    Ecommerce$2951
    Wholesale$2951
    Multichannel$4501
    Ecommerce Plus$4951
    Wholesale Plus$4951
    Multichannel Plus$6501
    1. per month
    Additional Pricing Details

    Odoo

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional
    $20

    Starting Price

    $0 per year

    Odoo Editions & Modules

    Edition
    Basic$3,060.001
    Standard$5,950.001
    Pro$21,250.001
    1. per year
    Additional Pricing Details
    New customers get a discount on the initial number of users purchased. ($20.00 USD instead of $24.00 USD).

    Usability

    Cin7

    No score
    No answers yet
    No answers on this topic

    Odoo

    Odoo 3.3
    Based on 6 answers
    I would give it an average rating despite being easy to use, but the user interface is very poor and not intuitive at all which makes the whole experience not that good. Also, the system is not mobile friendly at all which is annoying if you want to check something on the go.
    Amr Saad | TrustRadius Reviewer

    Support Rating

    Cin7

    Cin7 8.9
    Based on 4 answers
    The Cin7 support team has never let us down, even if they weren't able to completely solve our problem. They are willing to have conference calls, video chats, whatever works to help fix your issue.
    Charles Combs | TrustRadius Reviewer

    Odoo

    Odoo 2.6
    Based on 6 answers
    Contacting support with Odoo is still slow and it takes time for support tickets to go to solved status. It requires doing all a research together with support for a complete migration or large modification, it is necessary to have deep knowledge about IT to make any modification on any pre-defined module.
    Diego Gamez | TrustRadius Reviewer

    Alternatives Considered

    Cin7

    As a wholesale focused business, we found Vend to be tailored to retail businesses. TradeGecko was well suited for our wholesale business, however, lacked the full range of capabilities that Cin7 offered (B2B website, POS). Fishbowl had many features that we would not need. OMS Office Master System offered the wholesale capabilities we needed, however, the software could use an update. Cin7 was a perfect balance in terms of features and pricing for our company.
    Anonymous | TrustRadius Reviewer

    Odoo

    we CAME from NetSuite (and should have stayed there!!) - but we thought Odoo would be better. Brightpearl was too expensive and too slow to implement - and we needed a system that could do the Spanish Legally mandatory Accounting reports...... and even here Odoo fails as no accounts want to have ANYTHING to do with this below-average product - they only want to use PROPER accounting systems that work - strangely? WE SHOULD NEVER have chosen Odoo unfortunately. It will take us a long time to try to recover the money spent and obviously we will NEVER get the lost time and efforts invested back.....!
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Cin7

    • Improved inventory accuracy across all channels.
    • Sales gains from always showing products as in stock.
    Charles Combs | TrustRadius Reviewer

    Odoo

    • The integration of the support department in the sales processes was easily carried out by implementing Odoo.
    • Improved functionality and UI of the sales and logistics related processes in the company.
    Anonymous | TrustRadius Reviewer

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