What users are saying about
3 Ratings
42 Ratings
3 Ratings
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Score 7.6 out of 100
42 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

Cin7

Cin7 is great because a business can set up quickly without having to invest in hardware/servers, and the business does not need to be concerned about backing up data. Cin7 software is easy and intuitive to use. The pricing was competitive for cloud-based software that can be customized to each business. The software is constantly updated so a business does not have to worry about paying for updates or paying a large lump sum to purchase new updated software. However, Cin7 is able to increase its fees at any time. We experienced a significant price increase after 1 year. With purchased software, a business would not have to worry about unexpected pricing changes. Cin7 offers a useful integration with BigCommerce. Unfortunately, their own B2B website is lacking in features and ultimately not useful to our company. Cin7 does not provide the most useful customer service, as they only offer paid access to phone support. Most of our issue with the software were caused by updates in the software that were not announced, and they could only be fixed via email or tickets the next day.
Anonymous | TrustRadius Reviewer

Odoo

The software is really good for managing inputs and inventory as well as maintaining traceability. The "track picking moves" functionality lets you look into a specific lot or serial numbers and view all the product moves that occurred with that lot. However, some navigation is not intuitive. For example, if I click on an item in the BoM of an assembly, then click the back button to go back to the assembly, the site goes all the way back to the home screen. Some of these quirks mean that there is a learning curve for the software, but overall the tracking is very good.
Mitesh Bhalani | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

Cin7
Odoo
8.0
Pay calculation
Cin7
Odoo
8.3
Benefit plan administration
Cin7
Odoo
7.5
Direct deposit files
Cin7
Odoo
7.5
Salary revision and increment management
Cin7
Odoo
8.4
Reimbursement management
Cin7
Odoo
8.5

Customization

Cin7
Odoo
8.3
API for custom integration
Cin7
Odoo
8.2
Plug-ins
Cin7
Odoo
8.5

Security

Cin7
Odoo
8.5
Single sign-on capability
Cin7
Odoo
8.4
Role-based user permissions
Cin7
Odoo
8.6

Reporting & Analytics

Cin7
Odoo
7.9
Dashboards
Cin7
Odoo
8.0
Standard reports
Cin7
Odoo
8.2
Custom reports
Cin7
Odoo
7.6

General Ledger and Configurable Accounting

Cin7
Odoo
8.4
Accounts payable
Cin7
Odoo
8.5
Accounts receivable
Cin7
Odoo
8.5
Global Financial Support
Cin7
Odoo
8.0
Primary and Secondary Ledgers
Cin7
Odoo
7.9
Intercompany Accounting
Cin7
Odoo
7.9
Localizations
Cin7
Odoo
7.8
Journals and Reconciliations
Cin7
Odoo
8.2
Enterprise Accounting
Cin7
Odoo
9.1
Configurable Accounting
Cin7
Odoo
8.8
Centralized Rules Framework
Cin7
Odoo
8.6
Standardized Processes
Cin7
Odoo
8.7

Inventory Management

Cin7
Odoo
8.2
Inventory tracking
Cin7
Odoo
8.0
Automatic reordering
Cin7
Odoo
7.9
Location management
Cin7
Odoo
8.3
Manufacturing module
Cin7
Odoo
8.5

Order Management

Cin7
Odoo
8.8
Pricing
Cin7
Odoo
9.1
Order entry
Cin7
Odoo
8.0
Credit card processing
Cin7
Odoo
9.0
Cost of goods sold
Cin7
Odoo
8.8
Order Orchestration
Cin7
Odoo
8.4
End-to-end order visibility
Cin7
Odoo
9.1
Order exception Resolution
Cin7
Odoo
9.1

Subledger and Financial Process

Cin7
Odoo
8.4
Automated Invoice Processing
Cin7
Odoo
9.1
Shared Services Payments
Cin7
Odoo
9.1
Billings Management
Cin7
Odoo
8.8
Customer Receipt Applications
Cin7
Odoo
8.2
Customer Collections
Cin7
Odoo
8.5
Revenue Recognition
Cin7
Odoo
8.5
Cash Management
Cin7
Odoo
7.4
Asset Management
Cin7
Odoo
8.2
Travel & Expense Management
Cin7
Odoo
7.9
Budgetary Control & Encumbrance Accounting
Cin7
Odoo
8.7
Period Close
Cin7
Odoo
8.7
Transactions Tax
Cin7
Odoo
8.3
Subledger Reconciliations
Cin7
Odoo
8.2
3rd Party Accounting Systems
Cin7
Odoo
7.8

Project Financial Management

Cin7
Odoo
7.9
Budgeting and Forecasting
Cin7
Odoo
8.0
Project Costing
Cin7
Odoo
8.1
Cost Capture
Cin7
Odoo
8.0
Capital Project Management
Cin7
Odoo
8.0
Customer Invoicing
Cin7
Odoo
8.1
Customer Contract Compliance
Cin7
Odoo
8.0
Project Revenue Recognition
Cin7
Odoo
8.0
Project Financial Performance Analysis
Cin7
Odoo
8.0
Project Financials Dashboard
Cin7
Odoo
8.4
Real-time Financial Reporting
Cin7
Odoo
8.0
Embedded Business Intelligence
Cin7
Odoo
7.3
Project Planning Collaboration
Cin7
Odoo
7.3

Project Execution Management

Cin7
Odoo
8.0
Project Planning and Scheduling
Cin7
Odoo
8.7
Project Manager Dashboard
Cin7
Odoo
8.7
Resource Manager Dashboard
Cin7
Odoo
8.7
Task Insight for Project Managers
Cin7
Odoo
8.7
Project Manager Mobile Functionality
Cin7
Odoo
8.6
Team Member Task Collaboration
Cin7
Odoo
8.0
Team Member Mobile Functionality
Cin7
Odoo
8.2
Project Candidate Search
Cin7
Odoo
7.5
Project Candidate Comparison and Analysis
Cin7
Odoo
7.5
Defineable Resource Pools
Cin7
Odoo
7.2
Defineable Resource Pools
Cin7
Odoo
7.1
Talent Profiles
Cin7
Odoo
7.5
Real-Time Project Reporting
Cin7
Odoo
7.5
Absence Management
Cin7
Odoo
8.0
Product Lifecycle Management
Cin7
Odoo
8.0

Grants Management

Cin7
Odoo
7.4
Award Lifecycle Management
Cin7
Odoo
7.5
Spending Control
Cin7
Odoo
7.2
Indirect Cost Management
Cin7
Odoo
7.5
Billing
Cin7
Odoo
7.4

Procurement

Cin7
Odoo
8.1
Sourcing Team Collaboration
Cin7
Odoo
8.1
Sourcing Analysis
Cin7
Odoo
8.1
Bids Analyzed and Compared
Cin7
Odoo
7.7
Catalog Shopping E-Commerce for Employees
Cin7
Odoo
8.0
Contract Authoring
Cin7
Odoo
8.0
Contract Compliance Management
Cin7
Odoo
8.0
Contract History
Cin7
Odoo
8.4
Contract Renewal Automation
Cin7
Odoo
8.1
Contract Repository
Cin7
Odoo
8.4
Contract Standardization and Enforcement
Cin7
Odoo
8.4
Electronic Signatures
Cin7
Odoo
8.1
Invoice Automated Matching
Cin7
Odoo
8.0
Purchasing Risk and Compliance Management
Cin7
Odoo
8.0
Requisitions-to-Purchase Orders Integrated
Cin7
Odoo
8.0
Spend Compliance Management
Cin7
Odoo
7.7
Supplier Assessment
Cin7
Odoo
8.4
Supplier Communication and Collaboration
Cin7
Odoo
8.4
Supplier Management
Cin7
Odoo
8.1
Supplier Portal
Cin7
Odoo
8.0

Risk Management

Cin7
Odoo
8.5
Risk Repository
Cin7
Odoo
8.3
Control Management
Cin7
Odoo
8.3
Control Mapping
Cin7
Odoo
7.9
Control Efficiency Assessments
Cin7
Odoo
8.4
Automated Control Assessments
Cin7
Odoo
8.9
Assessment Capture
Cin7
Odoo
8.4
Issue Detection
Cin7
Odoo
8.9
Automatic Notification
Cin7
Odoo
8.9
Remediation and Certification
Cin7
Odoo
8.3

Logistics

Cin7
Odoo
7.4
Transportation Planning and Optimization
Cin7
Odoo
7.9
Transportation Sourcing Management
Cin7
Odoo
7.9
Transportation Process Integration
Cin7
Odoo
8.3
Transportation Execution Management
Cin7
Odoo
7.3
Freight Payment Automation
Cin7
Odoo
7.9
Trade Management
Cin7
Odoo
7.9
Trade Regulatory Compliance Management
Cin7
Odoo
6.3
Customs Entry Management
Cin7
Odoo
7.0
Customs Document Management
Cin7
Odoo
7.0
Customs Document Collaboration
Cin7
Odoo
7.0
Fulfillment Management
Cin7
Odoo
7.0
Inventory Visibility
Cin7
Odoo
7.0
Warehouse Workforce Management
Cin7
Odoo
7.0

Manufacturing

Cin7
Odoo
8.0
Production Process Design
Cin7
Odoo
7.6
Supply Chain Business Flows
Cin7
Odoo
8.0
Production Management
Cin7
Odoo
8.1
Contracted Manufacturing Management
Cin7
Odoo
7.8
Configuration Management
Cin7
Odoo
8.4
Work Definition
Cin7
Odoo
8.1
Work Execution
Cin7
Odoo
8.0
Advanced Fulfillment
Cin7
Odoo
8.1
Manufacturing Costs
Cin7
Odoo
8.4

Supply Chain

Cin7
Odoo
8.0
Forecasting
Cin7
Odoo
8.0
Inventory Planning
Cin7
Odoo
8.0
Multi-tier Supply Chain Planning
Cin7
Odoo
8.0
Performance Monitoring
Cin7
Odoo
8.0

Product Lifecycle Management

Cin7
Odoo
7.5
Ideation Management
Cin7
Odoo
7.2
Requirements Management
Cin7
Odoo
7.2
Proposal Management
Cin7
Odoo
7.5
Innovation Portfolio Management
Cin7
Odoo
7.2
Product Master Data Management
Cin7
Odoo
7.5
Vendor Portal
Cin7
Odoo
8.0
Project Portfolio Management
Cin7
Odoo
8.0

Pros

Cin7

  • Powerful reporting that can be customized to fit your needs.
  • Tons of integrations that help you get up and running quickly.
Charles Combs | TrustRadius Reviewer

Odoo

  • Possibility to customize the fields and some workflows is rather simple and a lot of tutorials are available on the internet.
  • The community version is free as are most modules and some paying modules developped for specific purposes are available in the marketplace.
  • It is easy to configure products with accounting, everything is smooth.
David MacDonald | TrustRadius Reviewer

Cons

Cin7

  • Onboarding could be improved. We worked with a programmer who was not as familiar with our business needs. Additionally, the person in charge of our onboarding was initially difficult to schedule time with until we reached out to a manager.
  • Cin7 occasionally makes updates to the software that causes the software to not work properly. For example, we would experience new errors on a CVS file import for products that had worked previously to the update. Additionally, our custom field implementations would be reverted to original and require set up again.
  • We experienced semi-frequent outages of the software. The software would not be accessible for up to 1 hour at a time. I believe they took steps to address this and reduce down time.
Anonymous | TrustRadius Reviewer

Odoo

  • Some of the 'landing pages' in the system are not user actionable/changeable. For instance, setting the pipeline of the sales, which appears for every salesmen user, even if there is no need for him/her to set it. It can't be turned off.
  • Being open source software, Odoo should be more easily tweakable. However, it is difficult to find the proper information for the developers about how to do it. The is a lot of information but not in a well-organized way.
Anonymous | TrustRadius Reviewer

Usability

Cin7

No score
No answers yet
No answers on this topic

Odoo

Odoo 6.5
Based on 4 answers
I would give it an average rating despite being easy to use, but the user interface is very poor and not intuitive at all which makes the whole experience not that good. Also, the system is not mobile friendly at all which is annoying if you want to check something on the go.
Amr Saad | TrustRadius Reviewer

Support Rating

Cin7

Cin7 8.2
Based on 4 answers
The Cin7 support team has never let us down, even if they weren't able to completely solve our problem. They are willing to have conference calls, video chats, whatever works to help fix your issue.
Charles Combs | TrustRadius Reviewer

Odoo

Odoo 4.3
Based on 3 answers
Contacting support with Odoo is still slow and it takes time for support tickets to go to solved status. It requires doing all a research together with support for a complete migration or large modification, it is necessary to have deep knowledge about IT to make any modification on any pre-defined module.
Diego Gamez | TrustRadius Reviewer

Alternatives Considered

Cin7

As a wholesale focused business, we found Vend to be tailored to retail businesses. TradeGecko was well suited for our wholesale business, however, lacked the full range of capabilities that Cin7 offered (B2B website, POS). Fishbowl had many features that we would not need. OMS Office Master System offered the wholesale capabilities we needed, however, the software could use an update. Cin7 was a perfect balance in terms of features and pricing for our company.
Anonymous | TrustRadius Reviewer

Odoo

I selected Odoo because it is all in the cloud online and it is very easy to conect from everywhere, but then it did nos suit what we wanted in other fields and the service was poor,so we deceided to cancel the contract, but never get our money back since november 2020.
Anonymous | TrustRadius Reviewer

Return on Investment

Cin7

  • Improved inventory accuracy across all channels.
  • Sales gains from always showing products as in stock.
Charles Combs | TrustRadius Reviewer

Odoo

  • Streamlined the process of requesting/approving leaves.
  • Provided a centralized place for all employee payslips.
  • Increased Finance team's efficiency while carrying out salary payment tasks.
Ahmed Anwar Nasr | TrustRadius Reviewer

Screenshots

Pricing Details

Cin7

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cin7 Editions & Modules

Edition
Ecommerce$2951
Wholesale$2951
Multichannel$4501
Ecommerce Plus$4951
Wholesale Plus$4951
Multichannel Plus$6501
  1. per month
Additional Pricing Details

Odoo

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$20*

* per app/ per user/ per month

Odoo Editions & Modules

Edition
Basic$3,060.001
Standard$5,950.001
Pro$21,250.001
  1. Per Year
Additional Pricing Details
New customers get a discount on the initial number of users purchased. ($20.00 USD instead of $24.00 USD).

Rating Summary

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