Cin7 vs. Odoo

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cin7
Score 7.1 out of 10
N/A
Cin7, headqduartered in Auckland, aims to make complex retail and wholesale simple with all-in-one cloud inventory, POS, EDI and 3PL. Cin7 allows users to manage sales channels, inventory, point of sale and supply chain in one central, cloud-based software. Cin7 offers integrations using third party logistics (3PL) interface and electronic data interchange (EDI), catering for businesses increasing trend to sell globally.
$295
per month
Odoo
Score 6.7 out of 10
Mid-Size Companies (51-1,000 employees)
Odoo, from the Belgium-headquartered multinational company of the same name, is a suite of business applications for managing the sales pipeline. It also comprises a PoS and inventory management modules, scaling to a warehouse or retail management solution.
$24.90
per month per user
Pricing
Cin7Odoo
Editions & Modules
Ecommerce
$295
per month
Wholesale
$295
per month
Multichannel
$450
per month
Ecommerce Plus
$495
per month
Wholesale Plus
$495
per month
Multichannel Plus
$650
per month
No answers on this topic
Offerings
Pricing Offerings
Cin7Odoo
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsNew customers get a discount on the initial number of users purchased. ($20.00 USD instead of $24.00 USD).
More Pricing Information
Features
Cin7Odoo
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Cin7
-
Ratings
Odoo
1.1
8 Ratings
147% below category average
Pay calculation00 Ratings1.08 Ratings
Benefit plan administration00 Ratings1.17 Ratings
Direct deposit files00 Ratings1.17 Ratings
Customization
Comparison of Customization features of Product A and Product B
Cin7
-
Ratings
Odoo
1.0
7 Ratings
152% below category average
API for custom integration00 Ratings1.06 Ratings
Plug-ins00 Ratings1.07 Ratings
Security
Comparison of Security features of Product A and Product B
Cin7
-
Ratings
Odoo
1.0
9 Ratings
156% below category average
Single sign-on capability00 Ratings1.05 Ratings
Role-based user permissions00 Ratings1.09 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Cin7
-
Ratings
Odoo
1.0
8 Ratings
150% below category average
Dashboards00 Ratings1.08 Ratings
Standard reports00 Ratings1.08 Ratings
Custom reports00 Ratings1.07 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Cin7
-
Ratings
Odoo
1.2
9 Ratings
146% below category average
Accounts payable00 Ratings1.19 Ratings
Accounts receivable00 Ratings1.19 Ratings
Global Financial Support00 Ratings1.09 Ratings
Primary and Secondary Ledgers00 Ratings1.09 Ratings
Journals and Reconciliations00 Ratings1.08 Ratings
Configurable Accounting00 Ratings1.09 Ratings
Standardized Processes00 Ratings1.07 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Cin7
-
Ratings
Odoo
1.1
10 Ratings
151% below category average
Inventory tracking00 Ratings1.010 Ratings
Automatic reordering00 Ratings1.09 Ratings
Location management00 Ratings1.09 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Cin7
-
Ratings
Odoo
1.0
9 Ratings
154% below category average
Pricing00 Ratings1.09 Ratings
Order entry00 Ratings1.39 Ratings
Credit card processing00 Ratings1.07 Ratings
Cost of goods sold00 Ratings1.09 Ratings
Order Orchestration00 Ratings1.08 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
Cin7
-
Ratings
Odoo
1.0
9 Ratings
152% below category average
Billing Management00 Ratings1.09 Ratings
Cash and Asset Management00 Ratings1.08 Ratings
Travel & Expense Management00 Ratings1.07 Ratings
Budgetary Control & Encumbrance Accounting00 Ratings1.07 Ratings
Period Close00 Ratings1.07 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
Cin7
-
Ratings
Odoo
1.0
7 Ratings
154% below category average
Budgeting and Forecasting00 Ratings1.06 Ratings
Project Costing00 Ratings1.05 Ratings
Cost Capture00 Ratings1.05 Ratings
Capital Project Management00 Ratings1.05 Ratings
Customer Contract Compliance00 Ratings1.05 Ratings
Project Revenue Recognition00 Ratings1.05 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
Cin7
-
Ratings
Odoo
1.0
6 Ratings
149% below category average
Project Planning and Scheduling00 Ratings1.06 Ratings
Task Insight for Project Managers00 Ratings1.05 Ratings
Project Mobile Functionality00 Ratings1.05 Ratings
Definable Resource Pools00 Ratings1.05 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
Cin7
-
Ratings
Odoo
1.0
7 Ratings
153% below category average
Award Lifecycle Management00 Ratings1.06 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
Cin7
-
Ratings
Odoo
7.6
6 Ratings
9% above category average
Bids Analyzed and Compared00 Ratings7.74 Ratings
Contract Authoring00 Ratings9.24 Ratings
Contract Repository00 Ratings9.24 Ratings
Requisitions-to-Purchase Orders Integrated00 Ratings1.05 Ratings
Supplier Management00 Ratings8.54 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
Cin7
-
Ratings
Odoo
7.8
3 Ratings
18% above category average
Risk Repository00 Ratings10.02 Ratings
Control Management00 Ratings1.03 Ratings
Control Efficiency Assessments00 Ratings1.03 Ratings
Issue Detection00 Ratings10.02 Ratings
Remediation and Certification00 Ratings10.02 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
Cin7
-
Ratings
Odoo
3.5
4 Ratings
65% below category average
Transportation Planning and Optimization00 Ratings1.03 Ratings
Transportation Execution Management00 Ratings1.03 Ratings
Trade and Customs Management00 Ratings1.02 Ratings
Fulfillment Management00 Ratings1.03 Ratings
Warehouse Workforce Management00 Ratings1.03 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
Cin7
-
Ratings
Odoo
8.7
4 Ratings
14% above category average
Production Process Design00 Ratings8.14 Ratings
Production Management00 Ratings8.34 Ratings
Configuration Management00 Ratings9.23 Ratings
Work Execution00 Ratings9.23 Ratings
Manufacturing Costs00 Ratings9.23 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
Cin7
-
Ratings
Odoo
3.1
5 Ratings
80% below category average
Forecasting00 Ratings1.05 Ratings
Inventory Planning00 Ratings1.05 Ratings
Performance Monitoring00 Ratings1.04 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
Cin7
-
Ratings
Odoo
8.5
3 Ratings
16% above category average
Proposal Management00 Ratings8.73 Ratings
Product Master Data Management00 Ratings8.73 Ratings
Best Alternatives
Cin7Odoo
Small Businesses
Webgility
Webgility
Score 9.1 out of 10
Acumatica
Acumatica
Score 8.8 out of 10
Medium-sized Companies
QuickBooks Desktop Enterprise
QuickBooks Desktop Enterprise
Score 8.3 out of 10
Infor VISUAL
Infor VISUAL
Score 7.0 out of 10
Enterprises

No answers on this topic

SAP Business ByDesign
SAP Business ByDesign
Score 7.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cin7Odoo
Likelihood to Recommend
7.8
(2 ratings)
1.0
(14 ratings)
Likelihood to Renew
-
(0 ratings)
1.0
(1 ratings)
Usability
-
(0 ratings)
1.0
(7 ratings)
Support Rating
8.9
(2 ratings)
1.0
(7 ratings)
User Testimonials
Cin7Odoo
Likelihood to Recommend
Cin7
Cin7 is great because a business can set up quickly without having to invest in hardware/servers, and the business does not need to be concerned about backing up data. Cin7 software is easy and intuitive to use. The pricing was competitive for cloud-based software that can be customized to each business. The software is constantly updated so a business does not have to worry about paying for updates or paying a large lump sum to purchase new updated software. However, Cin7 is able to increase its fees at any time. We experienced a significant price increase after 1 year. With purchased software, a business would not have to worry about unexpected pricing changes. Cin7 offers a useful integration with BigCommerce. Unfortunately, their own B2B website is lacking in features and ultimately not useful to our company. Cin7 does not provide the most useful customer service, as they only offer paid access to phone support. Most of our issue with the software were caused by updates in the software that were not announced, and they could only be fixed via email or tickets the next day.
Read full review
Odoo
The software is really good for managing inputs and inventory as well as maintaining traceability. The "track picking moves" functionality lets you look into a specific lot or serial numbers and view all the product moves that occurred with that lot. However, some navigation is not intuitive. For example, if I click on an item in the BoM of an assembly, then click the back button to go back to the assembly, the site goes all the way back to the home screen. Some of these quirks mean that there is a learning curve for the software, but overall the tracking is very good.
Read full review
Pros
Cin7
  • Powerful reporting that can be customized to fit your needs.
  • Tons of integrations that help you get up and running quickly.
Read full review
Odoo
  • Ignore requests for support
  • continue to collect money from users through micro-charges; apps, supports, etc.
  • Offer no support when they do finally respond, saying that it's the app developer's duty.
  • Creates a system that forces people that are good with software systems to pay for support
Read full review
Cons
Cin7
  • Onboarding could be improved. We worked with a programmer who was not as familiar with our business needs. Additionally, the person in charge of our onboarding was initially difficult to schedule time with until we reached out to a manager.
  • Cin7 occasionally makes updates to the software that causes the software to not work properly. For example, we would experience new errors on a CVS file import for products that had worked previously to the update. Additionally, our custom field implementations would be reverted to original and require set up again.
  • We experienced semi-frequent outages of the software. The software would not be accessible for up to 1 hour at a time. I believe they took steps to address this and reduce down time.
Read full review
Odoo
  • Community version is sometimes hard to maintain, needs some on-premise knowledge (IT) or having business with an Odoo partner that is sometimes expensive and unreliable.
  • Enterprise version is as expensive as other ERP in the market.
  • Reporting is horrible, not a lot of possibility to integrate seamlessly with a third party BI platform.
Read full review
Usability
Cin7
No answers on this topic
Odoo
I would give it an average rating despite being easy to use, but the user interface is very poor and not intuitive at all which makes the whole experience not that good. Also, the system is not mobile friendly at all which is annoying if you want to check something on the go.
Read full review
Support Rating
Cin7
The Cin7 support team has never let us down, even if they weren't able to completely solve our problem. They are willing to have conference calls, video chats, whatever works to help fix your issue.
Read full review
Odoo
Easy - there is NO SUPPORT (like in ABSOLUTELY NOTHING!!!!!!!). Even for legally mandatory requirements where the system MUST work, they will gladly take a month to get back to you with a NON-answer. We couldn't even get our bank statements correctly into Odoo for 2 months - leading to no reconciliation and the company accounts were a mess (still are!!) as a result - Completely irresponsible. Have not EVEN had an apology from Odoo - they couldn't care less !!
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Alternatives Considered
Cin7
As a wholesale focused business, we found Vend to be tailored to retail businesses. TradeGecko was well suited for our wholesale business, however, lacked the full range of capabilities that Cin7 offered (B2B website, POS). Fishbowl had many features that we would not need. OMS Office Master System offered the wholesale capabilities we needed, however, the software could use an update. Cin7 was a perfect balance in terms of features and pricing for our company.
Read full review
Odoo
I selected Odoo because it is all in the cloud online and it is very easy to conect from everywhere, but then it did nos suit what we wanted in other fields and the service was poor,so we deceided to cancel the contract, but never get our money back since november 2020.
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Return on Investment
Cin7
  • Improved inventory accuracy across all channels.
  • Sales gains from always showing products as in stock.
Read full review
Odoo
  • The integration of the support department in the sales processes was easily carried out by implementing Odoo.
  • Improved functionality and UI of the sales and logistics related processes in the company.
Read full review
ScreenShots

Odoo Screenshots

Screenshot of Odoo HomeScreenshot of Odoo ProjectScreenshot of Odoo Website GeneralScreenshot of Odoo POSScreenshot of Odoo AccountingScreenshot of Odoo Inventory