What users are saying about
47 Ratings
4 Ratings
47 Ratings
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Score 8.5 out of 100
4 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Cirrus Insight

For someone who uses both Gmail and Salesforce as part of their main role, this software is an invaluable connector for them both. Some of the features are also not Salesforce specific - such as the Meeting Scheduler, which has proved invaluable to me, and I would recommend to any Gmail user who frequently set up meetings (either internally or externally).
Anonymous | TrustRadius Reviewer

Echobot

Echobot is ideal for one-click customer research for sales agents and data mining for marketing purposes.
David Johannes Franck | TrustRadius Reviewer

Feature Rating Comparison

Prospecting

Cirrus Insight
Echobot
8.2
Advanced search
Cirrus Insight
Echobot
8.2
Identification of new leads
Cirrus Insight
Echobot
7.9
List quality
Cirrus Insight
Echobot
8.2
List upload/download
Cirrus Insight
Echobot
9.1
Ideal customer targeting
Cirrus Insight
Echobot
7.0
Load time/data access
Cirrus Insight
Echobot
8.8

Sales Intelligence Data Standards

Cirrus Insight
Echobot
8.4
Contact information
Cirrus Insight
Echobot
8.5
Company information
Cirrus Insight
Echobot
8.5
Industry information
Cirrus Insight
Echobot
8.2

Data Augmentation & Lead Qualification

Cirrus Insight
Echobot
7.6
Lead qualification process
Cirrus Insight
Echobot
7.3
Salesforce integration
Cirrus Insight
Echobot
7.7
Company/business profiles
Cirrus Insight
Echobot
8.5
Alerts and reminders
Cirrus Insight
Echobot
7.6
Data hygiene
Cirrus Insight
Echobot
8.2
Automatic data refresh
Cirrus Insight
Echobot
6.4
Tags
Cirrus Insight
Echobot
7.0
Filters and segmentation
Cirrus Insight
Echobot
7.9

Pros

Cirrus Insight

  • Log email to Salesforce. You click one button and it logs for you. This is easier than adding the BCC email address that Salesforce provides as a way to log email.
  • Track views and engagement on these emails. It's nice to know if the email was opened and if links were clicked.
  • Update quick fields in Salesforce directly from their inbox using Cirrus. This prevented reps from needing to click into Salesforce, wait for it to load, then update fields like the phone number or name.
  • If the rep did need to open Salesforce, Cirrus provides a quick button to navigate to the Lead/Contact/Opportunity page quickly.
Anonymous | TrustRadius Reviewer

Echobot

  • Research Quality versus invested Time is absolutely efficient and motivating. Quick Research or Standard Alerts, both are done easily with instant results.
  • Usability of the User Interface in any of the modules is very supportive. New Team members are trained in short time. Very much self-explaining.
  • The connectivity between the modules is great and saves time. Each module has its key topic, but in Connection with the other modules this practical tool turns out to be even smarter more and powerful.
Nicola Siebert | TrustRadius Reviewer

Cons

Cirrus Insight

  • Outlook for Mac could use some work as an add-on because it's hard to read sometimes on my laptop. It's not a sidebar, like the Windows functionality, so it's harder to read.
  • Doesn't always find an opportunity, even though I know it's in our Salesforce system.
  • Randomly shuts down and doesn't log in properly at times. I've had to remove and re-download more than once.
Kelsie Hamilton | TrustRadius Reviewer

Echobot

  • People who have left a company are still listed.
Frank Lehner | TrustRadius Reviewer

Likelihood to Renew

Cirrus Insight

Cirrus Insight 9.1
Based on 1 answer
It is the best google to salesforce integration on the market.support is incredibly responsive and very helpful.They are constantly adding new features, and the current feature set is well beyond anything else that is currently offered in the market
Craig Grella | TrustRadius Reviewer

Echobot

No score
No answers yet
No answers on this topic

Usability

Cirrus Insight

Cirrus Insight 9.1
Based on 1 answer
Very easy to use. Everything opens in a familiar interface right inside the google apps sidebar.It brings in salesforce records, so as long as you know google apps / gmail and salesforce you'll be all set.It's point and click.
Craig Grella | TrustRadius Reviewer

Echobot

No score
No answers yet
No answers on this topic

Reliability and Availability

Cirrus Insight

Cirrus Insight 9.1
Based on 1 answer
Haven't had a down issue in the almost 2 years I've been using the product.Support is also super responsive.
Craig Grella | TrustRadius Reviewer

Echobot

No score
No answers yet
No answers on this topic

Performance

Cirrus Insight

Cirrus Insight 9.1
Based on 1 answer
Pulls in salesforce data very quickly, and syncs very quickly.
Craig Grella | TrustRadius Reviewer

Echobot

No score
No answers yet
No answers on this topic

Implementation Rating

Cirrus Insight

Cirrus Insight 9.1
Based on 1 answer
The plugin is installed inside your internet browser as an extension/add-on.It can be found in most add on stores and is easy to install. Usually just a few clicks.It handles authorization for you once you sign in, and then takes care of all the rest.It couldn't be easier to get working right out of the box.You're up in running in less than 5 minutes.
Craig Grella | TrustRadius Reviewer

Echobot

No score
No answers yet
No answers on this topic

Alternatives Considered

Cirrus Insight

Yesware regularly sent me alerts that my emails had been opened by someone who I hadn't sent them to, from locations they couldn't possibly have been. I also don't recall its Salesforce activity logging working as smoothly, though I last used Yesware more than 12 months ago so my memory isn't as fresh as it could be
Blake Cohen | TrustRadius Reviewer

Echobot

Good overview in the German market.
Frank Lehner | TrustRadius Reviewer

Return on Investment

Cirrus Insight

  • Customer data is paramount and Cirrus Insight supports optimal data integrity.
  • Ease of capturing updated customer information and sales activity helps in forecasting, operational insight, etc.
  • Facilitates transition of sales opportunities by seeing a clear trail of correspondence and customer updates.
Jason Miller | TrustRadius Reviewer

Echobot

  • Massive time saver for sales customer research.
David Johannes Franck | TrustRadius Reviewer

Screenshots

Pricing Details

Cirrus Insight

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$500*

* per installation

Cirrus Insight Editions & Modules

Edition
Starter$271
Closer$451
Rainmaker$721
  1. per user/month
Additional Pricing Details
Pricing based on annual billing.

Echobot

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Echobot Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Cirrus Insight
9.8
Echobot
8.5

Likelihood to Renew

Cirrus Insight
9.1
Echobot

Usability

Cirrus Insight
9.1
Echobot

Reliability and Availability

Cirrus Insight
9.1
Echobot

Performance

Cirrus Insight
9.1
Echobot

Implementation Rating

Cirrus Insight
9.1
Echobot

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