What users are saying about
50 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.1 out of 100
Based on 50 reviews and ratings
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 4 reviews and ratings
Feature Set Ratings
Prospecting
Cirrus Insight
Feature Set Not Supported
N/A
8.2
Echobot
82%
Echobot ranks higher in 6/6 features
Echobot ranks higher in 6/6 features
Advanced search
N/A
0 Ratings
8.2
82%
3 Ratings
Identification of new leads
N/A
0 Ratings
7.9
79%
3 Ratings
List quality
N/A
0 Ratings
8.2
82%
3 Ratings
List upload/download
N/A
0 Ratings
9.1
91%
3 Ratings
Ideal customer targeting
N/A
0 Ratings
7.0
70%
3 Ratings
Load time/data access
N/A
0 Ratings
8.8
88%
3 Ratings
Sales Intelligence Data Standards
Cirrus Insight
Feature Set Not Supported
N/A
8.4
Echobot
84%
Echobot ranks higher in 3/3 features
Echobot ranks higher in 3/3 features
Contact information
N/A
0 Ratings
8.5
85%
3 Ratings
Company information
N/A
0 Ratings
8.5
85%
3 Ratings
Industry information
N/A
0 Ratings
8.2
82%
3 Ratings
Data Augmentation & Lead Qualification
Cirrus Insight
Feature Set Not Supported
N/A
7.6
Echobot
76%
Echobot ranks higher in 8/8 features
Echobot ranks higher in 8/8 features
Lead qualification process
N/A
0 Ratings
7.3
73%
3 Ratings
Salesforce integration
N/A
0 Ratings
7.8
78%
2 Ratings
Company/business profiles
N/A
0 Ratings
8.5
85%
3 Ratings
Alerts and reminders
N/A
0 Ratings
7.6
76%
3 Ratings
Data hygiene
N/A
0 Ratings
8.2
82%
3 Ratings
Automatic data refresh
N/A
0 Ratings
6.5
65%
2 Ratings
Tags
N/A
0 Ratings
7.0
70%
3 Ratings
Filters and segmentation
N/A
0 Ratings
7.9
79%
3 Ratings
Attribute Ratings
- Cirrus Insight is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
10.0
Cirrus Insight
100%
22 Ratings
8.5
Echobot
85%
3 Ratings
Likelihood to Renew
9.1
Cirrus Insight
91%
1 Rating
Echobot
N/A
0 Ratings
Usability
9.1
Cirrus Insight
91%
1 Rating
Echobot
N/A
0 Ratings
Availability
9.1
Cirrus Insight
91%
2 Ratings
Echobot
N/A
0 Ratings
Performance
9.1
Cirrus Insight
91%
2 Ratings
Echobot
N/A
0 Ratings
Implementation Rating
9.1
Cirrus Insight
91%
2 Ratings
Echobot
N/A
0 Ratings
Likelihood to Recommend
Cirrus Insight
For someone who uses both Gmail and Salesforce as part of their main role, this software is an invaluable connector for them both. Some of the features are also not Salesforce specific - such as the Meeting Scheduler, which has proved invaluable to me, and I would recommend to any Gmail user who frequently set up meetings (either internally or externally).

Verified User
Professional in Information Technology
Publishing Company, 1001-5000 employeesEchobot
Echobot is ideal for one-click customer research for sales agents and data mining for marketing purposes.
Senior Product Manager
VodafoneTelecommunications, 10,001+ employees
Pros
Cirrus Insight
- Log email to Salesforce. You click one button and it logs for you. This is easier than adding the BCC email address that Salesforce provides as a way to log email.
- Track views and engagement on these emails. It's nice to know if the email was opened and if links were clicked.
- Update quick fields in Salesforce directly from their inbox using Cirrus. This prevented reps from needing to click into Salesforce, wait for it to load, then update fields like the phone number or name.
- If the rep did need to open Salesforce, Cirrus provides a quick button to navigate to the Lead/Contact/Opportunity page quickly.

Verified User
Program Manager in Sales
Computer Software Company, 1001-5000 employeesEchobot
- Research Quality versus invested Time is absolutely efficient and motivating. Quick Research or Standard Alerts, both are done easily with instant results.
- Usability of the User Interface in any of the modules is very supportive. New Team members are trained in short time. Very much self-explaining.
- The connectivity between the modules is great and saves time. Each module has its key topic, but in Connection with the other modules this practical tool turns out to be even smarter more and powerful.
Head of BI & Marketing
Gaplast GmbHPackaging & Containers, 201-500 employees
Cons
Cirrus Insight
- Outlook for Mac could use some work as an add-on because it's hard to read sometimes on my laptop. It's not a sidebar, like the Windows functionality, so it's harder to read.
- Doesn't always find an opportunity, even though I know it's in our Salesforce system.
- Randomly shuts down and doesn't log in properly at times. I've had to remove and re-download more than once.
Program Associate
First Fruit, Inc.Non-Profit Organization Management, 1-10 employees
Echobot
- People who have left a company are still listed.
BÖWE SYSTEC GmbHMechanical Or Industrial Engineering, 201-500 employees
Pricing Details
Cirrus Insight
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$500
Starting Price
$15 per month
Cirrus Insight Editions & Modules
Edition
Starter | $271 |
---|---|
Closer | $451 |
Rainmaker | $721 |
- per user/month
Additional Pricing Details
Pricing based on annual billing.Echobot
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Echobot Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
Cirrus Insight
Cirrus Insight 9.1
Based on 1 answer
It is the best google to salesforce integration on the market.support is incredibly responsive and very helpful.They are constantly adding new features, and the current feature set is well beyond anything else that is currently offered in the market
Co-Founder
OrgSpring1-10 employees
Echobot
No score
No answers yet
No answers on this topic
Usability
Cirrus Insight
Cirrus Insight 9.1
Based on 1 answer
Very easy to use. Everything opens in a familiar interface right inside the google apps sidebar.It brings in salesforce records, so as long as you know google apps / gmail and salesforce you'll be all set.It's point and click.
Co-Founder
OrgSpring1-10 employees
Echobot
No score
No answers yet
No answers on this topic
Reliability and Availability
Cirrus Insight
Cirrus Insight 9.1
Based on 2 answers
Haven't had a down issue in the almost 2 years I've been using the product.Support is also super responsive.
Co-Founder
OrgSpring1-10 employees
Echobot
No score
No answers yet
No answers on this topic
Performance
Cirrus Insight
Cirrus Insight 9.1
Based on 2 answers
Pulls in salesforce data very quickly, and syncs very quickly.
Co-Founder
OrgSpring1-10 employees
Echobot
No score
No answers yet
No answers on this topic
Implementation Rating
Cirrus Insight
Cirrus Insight 9.1
Based on 2 answers
The plugin is installed inside your internet browser as an extension/add-on.It can be found in most add on stores and is easy to install. Usually just a few clicks.It handles authorization for you once you sign in, and then takes care of all the rest.It couldn't be easier to get working right out of the box.You're up in running in less than 5 minutes.
Co-Founder
OrgSpring1-10 employees
Echobot
No score
No answers yet
No answers on this topic
Alternatives Considered
Cirrus Insight
Yesware regularly sent me alerts that my emails had been opened by someone who I hadn't sent them to, from locations they couldn't possibly have been. I also don't recall its Salesforce activity logging working as smoothly, though I last used Yesware more than 12 months ago so my memory isn't as fresh as it could be
Sr. Customer Success Manager
DialSourceComputer Software, 11-50 employees
Echobot
Good overview in the German market.
BÖWE SYSTEC GmbHMechanical Or Industrial Engineering, 201-500 employees
Return on Investment
Cirrus Insight
- Customer data is paramount and Cirrus Insight supports optimal data integrity.
- Ease of capturing updated customer information and sales activity helps in forecasting, operational insight, etc.
- Facilitates transition of sales opportunities by seeing a clear trail of correspondence and customer updates.
Director of Business Development
Synegen, Inc.Information Technology and Services, 11-50 employees
Echobot
- Massive time saver for sales customer research.
Senior Product Manager
VodafoneTelecommunications, 10,001+ employees