Cisco 1000 Series Integrated Services Routers (ISR 1000) vs FortiGate

• Quality of Service for managing Data priority
• Mean Time between Failures - We have found Cisco hardware is reliable
• Fast network performance and availability

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• My favorite aspect of the Fortigate product is the ease of use. The GUI is very easy to get around. The products rules and configuration are easy to learn and apply. The informational tools are easy to look at and produce results that are intuitive and quick to assess.
• Another great attribute of the FortiGate product was reasonable pricing for the product and then the ongoing support. Living in the SMB space with tight governmental budgets is a huge factor in all my decisions. When a company like Fortinet comes along and produces good products at very reasonable prices it is good for SMB companies like mine. Many vendors price their products in a fashion that is beyond consideration by SMBs like myself.
• Support is always a big factor in consideration of any product for our organization. Fortinet support has been extremely good. They have provided an onsite engineer at no cost to help us design, implement and maintain new products when needed. The call support has also been excellent, with quick response times and knowledgeable technicians.

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• Possibly higher port count on built in switch.
• External WiFi antenna connection to allow bigger WiFi coverage.
• More robust wall mount setup using screw slots, currently only 2.

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• Fortigate's SSL VPN client isn't available via MSI with an easy options for mass deployment and configuration out of the box. You need to have a Fortinet Developer Network license to create a custom deploy image.
• Fortinet's after hours support is overseas and is adequate. Not stellar.

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• Once they are installed they just work. Even when a device enters EOL/EOS they keep chugging along.
• Good lifetime - they don't retire models so often that you can't keep up.
• Good extended support, this allows us to keep them in place as long as possible (or practical) and increases our ROI.

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• (Positive) The network is secured.
• (Positive) As an analyst, I have to convince C level executives regarding protection from threats, intrusion, and productivity of the network resources. And I am achieving all the segments with ease of access.
• (Neutral) The unavailability of post-sale service requires improvements. But due to the vast community of users and excellent documentation of the product, hides the lack of post-sale service availability.

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