125 Ratings
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Score 9.2 out of 100
7 Ratings
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Score 8 out of 100

Attribute Ratings

  • Cisco 4000 Series Integrated Services Routers (ISR 4000) is rated higher in 3 areas: Likelihood to Recommend, Support Rating, Implementation Rating
  • Cisco 800 Series Industrial ISR (IR 800) is rated higher in 1 area: Likelihood to Renew
  • Cisco 4000 Series Integrated Services Routers (ISR 4000) and Cisco 800 Series Industrial ISR (IR 800) are tied in 1 area: Usability

Likelihood to Recommend

9.0

Cisco 4000 Series Integrated Services Routers (ISR 4000)

90%
60 Ratings
8.0

Cisco 800 Series Industrial ISR (IR 800)

80%
3 Ratings

Likelihood to Renew

8.8

Cisco 4000 Series Integrated Services Routers (ISR 4000)

88%
3 Ratings
9.1

Cisco 800 Series Industrial ISR (IR 800)

91%
1 Rating

Usability

8.2

Cisco 4000 Series Integrated Services Routers (ISR 4000)

82%
4 Ratings
8.2

Cisco 800 Series Industrial ISR (IR 800)

82%
1 Rating

Availability

Cisco 4000 Series Integrated Services Routers (ISR 4000)

N/A
0 Ratings
8.2

Cisco 800 Series Industrial ISR (IR 800)

82%
2 Ratings

Performance

Cisco 4000 Series Integrated Services Routers (ISR 4000)

N/A
0 Ratings
8.2

Cisco 800 Series Industrial ISR (IR 800)

82%
2 Ratings

Support Rating

8.8

Cisco 4000 Series Integrated Services Routers (ISR 4000)

88%
24 Ratings
7.3

Cisco 800 Series Industrial ISR (IR 800)

73%
2 Ratings

Online Training

Cisco 4000 Series Integrated Services Routers (ISR 4000)

N/A
0 Ratings
7.3

Cisco 800 Series Industrial ISR (IR 800)

73%
1 Rating

Implementation Rating

8.3

Cisco 4000 Series Integrated Services Routers (ISR 4000)

83%
4 Ratings
8.2

Cisco 800 Series Industrial ISR (IR 800)

82%
2 Ratings

Product Scalability

Cisco 4000 Series Integrated Services Routers (ISR 4000)

N/A
0 Ratings
7.3

Cisco 800 Series Industrial ISR (IR 800)

73%
1 Rating

Likelihood to Recommend

Cisco 4000 Series Integrated Services Routers (ISR 4000)

With many WAN connections, Cisco ISR 4000 Series is a good fit for large businesses. It can be used to automatically switch between different internet connections. It's capable of managing everything from computation services to virtual private networks (VPNs). The Cisco 4000 Series Integrated Routers are very capable. Its ability to establish site-to-site VPNs has also been beneficial to us. This router line is something I definitely recommend.
Nilufa Hossain | TrustRadius Reviewer

Cisco 800 Series Industrial ISR (IR 800)

The [Cisco 800 Series Industrial ISR (IR 800)] is great when we need to add a small new site in a very short time.Our previous experience with these units makes the roll-out of new sites quick and almost seamless.The 800 series excels in locations where we want to tunnel all traffic back to the core site.Split tunneling for "SD-WAN" type use is not as functional as in other products.
Anonymous | TrustRadius Reviewer

Pros

Cisco 4000 Series Integrated Services Routers (ISR 4000)

  • Easy to use, simple to operate, highly predictable. IOS/IOS-XE is well known and there is a virtually limitless pool of engineers who know this platform and if not having direct experience, can apply knowledge from other IOS/IOS-XE with very little adjustment.
  • Extremely flexible due to wide variety of interfaces. NIM and SM-X provide a great deal options: TDM, E&M, FXO, FXS, switches and servers are all options.
  • Robust IP feature set: Routing protocols, NBAR, Netflow, QoS, DMVPN. This large IP feature set gives us the ISR makes it a highly re-usable router, capable in many different use cases.
Anonymous | TrustRadius Reviewer

Cisco 800 Series Industrial ISR (IR 800)

  • Small factor
  • Low cost
  • Fast configuration
  • Switch port
Jose Almeida | TrustRadius Reviewer

Cons

Cisco 4000 Series Integrated Services Routers (ISR 4000)

  • Super expensive to purchase and maintain licensing for
  • Even with a big player like Cisco you get bugs in the software but hey, at least they're quick to fix them
  • Sometimes you do feel like guinea pigs testing out beta software
Anonymous | TrustRadius Reviewer

Cisco 800 Series Industrial ISR (IR 800)

  • Most are single power supply
  • If they aren't a full 19" 1U device you have to purchase rack ears separately from the device
  • VPN tunneling can be a bit of a configuration challenge
Hawkinson, John | TrustRadius Reviewer

Pricing Details

Cisco 4000 Series Integrated Services Routers (ISR 4000)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Cisco 800 Series Industrial ISR (IR 800)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Cisco 4000 Series Integrated Services Routers (ISR 4000)

Cisco 4000 Series Integrated Services Routers (ISR 4000) 8.8
Based on 3 answers
We renew Cisco end of life devices with current models.
Anonymous | TrustRadius Reviewer

Cisco 800 Series Industrial ISR (IR 800)

Cisco 800 Series Industrial ISR (IR 800) 9.1
Based on 1 answer
We are already looking at more purchases
Hawkinson, John | TrustRadius Reviewer

Usability

Cisco 4000 Series Integrated Services Routers (ISR 4000)

Cisco 4000 Series Integrated Services Routers (ISR 4000) 8.2
Based on 4 answers
Very easy to use, and very effective on our environment. Scalable, stable, and can support all routing protocols needed in most manufacturing environments. The security license is very effective.
Michael nabil | TrustRadius Reviewer

Cisco 800 Series Industrial ISR (IR 800)

Cisco 800 Series Industrial ISR (IR 800) 8.2
Based on 1 answer
My experience is that there is always something that proves to be just a bit tedious to get figured out but once you do it is easily duplicated
Hawkinson, John | TrustRadius Reviewer

Reliability and Availability

Cisco 4000 Series Integrated Services Routers (ISR 4000)

No score
No answers yet
No answers on this topic

Cisco 800 Series Industrial ISR (IR 800)

Cisco 800 Series Industrial ISR (IR 800) 8.2
Based on 2 answers
Cisco routers can be configure and forgotten unless you are adding to the configuration or on the rare troubleshooting event.
Hawkinson, John | TrustRadius Reviewer

Performance

Cisco 4000 Series Integrated Services Routers (ISR 4000)

No score
No answers yet
No answers on this topic

Cisco 800 Series Industrial ISR (IR 800)

Cisco 800 Series Industrial ISR (IR 800) 8.2
Based on 2 answers
Cisco routers can be configure and forgotten unless you are adding to the configuration or on the rare troubleshooting event.
Hawkinson, John | TrustRadius Reviewer

Support Rating

Cisco 4000 Series Integrated Services Routers (ISR 4000)

Cisco 4000 Series Integrated Services Routers (ISR 4000) 8.8
Based on 24 answers
There is always room for improvement with support, but Cisco support has been good to me over the years. Being able to call or submit online TAC cases makes it so I can get my issues or questions answered faster. They have even added the TAC bot for TAC cases to get to support even faster!
Jeremy Shupick | TrustRadius Reviewer

Cisco 800 Series Industrial ISR (IR 800)

Cisco 800 Series Industrial ISR (IR 800) 7.3
Based on 2 answers
People have bad days and some things are deemed not critical enough to fix.
Hawkinson, John | TrustRadius Reviewer

Online Training

Cisco 4000 Series Integrated Services Routers (ISR 4000)

No score
No answers yet
No answers on this topic

Cisco 800 Series Industrial ISR (IR 800)

Cisco 800 Series Industrial ISR (IR 800) 7.3
Based on 1 answer
My training was through a third party that had good knowledge but wasn't able to answer all of my questions.
Hawkinson, John | TrustRadius Reviewer

Implementation Rating

Cisco 4000 Series Integrated Services Routers (ISR 4000)

Cisco 4000 Series Integrated Services Routers (ISR 4000) 8.3
Based on 4 answers
Learn and experement first then roll out
Bert Schepler | TrustRadius Reviewer

Cisco 800 Series Industrial ISR (IR 800)

Cisco 800 Series Industrial ISR (IR 800) 8.2
Based on 2 answers
The more you can plan in advance the easier the deployment will be.
Hawkinson, John | TrustRadius Reviewer

Alternatives Considered

Cisco 4000 Series Integrated Services Routers (ISR 4000)

We did not compare the Cisco 4000 Series Integrated Services Routers to other competitors as we used Cisco for a long period of time already. We selected this product as we used a lot of CISCO products in the past and with good support. Other products don't have the protocols that CISCO products have.
Anonymous | TrustRadius Reviewer

Cisco 800 Series Industrial ISR (IR 800)

The Meraki Z3 falls into roughly the same category as the 800 series and requires no daughter card for PoE.The Meraki MX are more expensive and require more infrastructure to support.The Meraki units also completely stop working when licensing is not renewed, and are more in the class of an SD-WAN product.
Anonymous | TrustRadius Reviewer

Scalability

Cisco 4000 Series Integrated Services Routers (ISR 4000)

No score
No answers yet
No answers on this topic

Cisco 800 Series Industrial ISR (IR 800)

Cisco 800 Series Industrial ISR (IR 800) 7.3
Based on 1 answer
Not every router can handle all situations and so you have to purchase the upgrade to do handle the new requirements.
Hawkinson, John | TrustRadius Reviewer

Return on Investment

Cisco 4000 Series Integrated Services Routers (ISR 4000)

  • We have had several times where we purchased assets and needed to add a remote site quickly for new staff to work. This is very quick to spin up and provides agility to business demands
  • Allows for agility to failover network access when primary Internet services fail. We have near 100% uptime due to the ISR configuration we use. Even in the most remote locations.
  • Since we adopted Cisco 4000 Series Integrated Services Routers (ISR 4000) as our de facto WAN hardware, we have cookie-cuttered our WAN infrastructure, which makes it easy to manage, upgrade, and alter with minimal impact to users and IT.
Trevor Harley | TrustRadius Reviewer

Cisco 800 Series Industrial ISR (IR 800)

  • Investment in education
  • High price
  • Easy material
Jose Almeida | TrustRadius Reviewer

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