125 Ratings
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Score 9.2 out of 100
33 Ratings
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Score 9.2 out of 100

Attribute Ratings

  • Cisco 4000 Series Integrated Services Routers (ISR 4000) is rated higher in 2 areas: Likelihood to Recommend, Support Rating
  • Cisco 9000 Series Aggregation Services Routers (ASR 9000) is rated higher in 1 area: Usability

Likelihood to Recommend

9.0

Cisco 4000 Series Integrated Services Routers (ISR 4000)

90%
60 Ratings
8.0

Cisco 9000 Series Aggregation Services Routers (ASR 9000)

80%
14 Ratings

Likelihood to Renew

8.8

Cisco 4000 Series Integrated Services Routers (ISR 4000)

88%
3 Ratings

Cisco 9000 Series Aggregation Services Routers (ASR 9000)

N/A
0 Ratings

Usability

8.2

Cisco 4000 Series Integrated Services Routers (ISR 4000)

82%
4 Ratings
9.1

Cisco 9000 Series Aggregation Services Routers (ASR 9000)

91%
1 Rating

Support Rating

8.8

Cisco 4000 Series Integrated Services Routers (ISR 4000)

88%
24 Ratings
5.5

Cisco 9000 Series Aggregation Services Routers (ASR 9000)

55%
7 Ratings

Implementation Rating

8.3

Cisco 4000 Series Integrated Services Routers (ISR 4000)

83%
4 Ratings

Cisco 9000 Series Aggregation Services Routers (ASR 9000)

N/A
0 Ratings

Likelihood to Recommend

Cisco 4000 Series Integrated Services Routers (ISR 4000)

With many WAN connections, Cisco ISR 4000 Series is a good fit for large businesses. It can be used to automatically switch between different internet connections. It's capable of managing everything from computation services to virtual private networks (VPNs). The Cisco 4000 Series Integrated Routers are very capable. Its ability to establish site-to-site VPNs has also been beneficial to us. This router line is something I definitely recommend.
Nilufa Hossain | TrustRadius Reviewer

Cisco 9000 Series Aggregation Services Routers (ASR 9000)

I can recommend this ASR 9000 Series model for the locations which are very Big like data centers, large offices, and service provider networks. Which will enhance the performance. We cannot use this router in small deployments. This is an advanced technology model which has many features like orchestrating services across a converged network and enabling on-demand service capabilities.
Mohd Shahid Ali | TrustRadius Reviewer

Pros

Cisco 4000 Series Integrated Services Routers (ISR 4000)

  • Easy to use, simple to operate, highly predictable. IOS/IOS-XE is well known and there is a virtually limitless pool of engineers who know this platform and if not having direct experience, can apply knowledge from other IOS/IOS-XE with very little adjustment.
  • Extremely flexible due to wide variety of interfaces. NIM and SM-X provide a great deal options: TDM, E&M, FXO, FXS, switches and servers are all options.
  • Robust IP feature set: Routing protocols, NBAR, Netflow, QoS, DMVPN. This large IP feature set gives us the ISR makes it a highly re-usable router, capable in many different use cases.
Anonymous | TrustRadius Reviewer

Cisco 9000 Series Aggregation Services Routers (ASR 9000)

  • [Cisco 9000] Series [Aggregation Services] Routers are exceptionally reliable when compared to other market options.
  • One strength of Cisco routers, in general, is their compatibility with any standard market tools from other vendors.
  • [It is] unmatched in terms of sheer performance.
  • [It] comfortably supports very strong throughput requirements.
Anonymous | TrustRadius Reviewer

Cons

Cisco 4000 Series Integrated Services Routers (ISR 4000)

  • Super expensive to purchase and maintain licensing for
  • Even with a big player like Cisco you get bugs in the software but hey, at least they're quick to fix them
  • Sometimes you do feel like guinea pigs testing out beta software
Anonymous | TrustRadius Reviewer

Cisco 9000 Series Aggregation Services Routers (ASR 9000)

  • [The] upgrade process [is] overly complicated compared to NX-OS or IOS. New images and the current configuration need to be compiled into "golden IOS's". If you don't include the configuration, you will have a clean device with no configuration.
  • [There are] major bugs in every release. We have had to cycle through all of our routers 3 times in the last year for updates due to show-stopping bugs that did not come to light until after the changes were made in production.
  • [It has] terrible documentation. You have to mine their site to get to any documentation for recent versions of IOS-XR. If you make the leap from 32-bit cXR to 64-bit eXR, then the documentation is more or less non-existent. Due to the internal architecture of hardware itself, technical specs can change from software version to software version, so don't expect any sort of firm scalability numbers. You'll have to rely on your sales engineer for that.
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco 4000 Series Integrated Services Routers (ISR 4000)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Cisco 9000 Series Aggregation Services Routers (ASR 9000)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Cisco 4000 Series Integrated Services Routers (ISR 4000)

Cisco 4000 Series Integrated Services Routers (ISR 4000) 8.8
Based on 3 answers
We renew Cisco end of life devices with current models.
Anonymous | TrustRadius Reviewer

Cisco 9000 Series Aggregation Services Routers (ASR 9000)

No score
No answers yet
No answers on this topic

Usability

Cisco 4000 Series Integrated Services Routers (ISR 4000)

Cisco 4000 Series Integrated Services Routers (ISR 4000) 8.2
Based on 4 answers
Very easy to use, and very effective on our environment. Scalable, stable, and can support all routing protocols needed in most manufacturing environments. The security license is very effective.
Michael nabil | TrustRadius Reviewer

Cisco 9000 Series Aggregation Services Routers (ASR 9000)

Cisco 9000 Series Aggregation Services Routers (ASR 9000) 9.1
Based on 1 answer
[I am] always impressed with Cisco products, from the functionality to the customer support.
Anonymous | TrustRadius Reviewer

Support Rating

Cisco 4000 Series Integrated Services Routers (ISR 4000)

Cisco 4000 Series Integrated Services Routers (ISR 4000) 8.8
Based on 24 answers
There is always room for improvement with support, but Cisco support has been good to me over the years. Being able to call or submit online TAC cases makes it so I can get my issues or questions answered faster. They have even added the TAC bot for TAC cases to get to support even faster!
Jeremy Shupick | TrustRadius Reviewer

Cisco 9000 Series Aggregation Services Routers (ASR 9000)

Cisco 9000 Series Aggregation Services Routers (ASR 9000) 5.5
Based on 7 answers
In some ways, the platform is a big improvement over our previous IOS and NX-OS devices: They offer version-controlled configuration staging/commits. They have a robust portfolio of network protocols and features even beyond datacenter devices. Due to the use of NPUs instead of relying entirely on ASICs for forwarding, new versions of the software are able to improve hardware performance and capacity. Unfortunately, I have run into more bugs on IOS-XR than I ever did on IOS or even NX-OS (which has a shocking number of bugs of its own) and you have to be a licensing guru to get your order right the first time.
Anonymous | TrustRadius Reviewer

Implementation Rating

Cisco 4000 Series Integrated Services Routers (ISR 4000)

Cisco 4000 Series Integrated Services Routers (ISR 4000) 8.3
Based on 4 answers
Learn and experement first then roll out
Bert Schepler | TrustRadius Reviewer

Cisco 9000 Series Aggregation Services Routers (ASR 9000)

No score
No answers yet
No answers on this topic

Alternatives Considered

Cisco 4000 Series Integrated Services Routers (ISR 4000)

We did not compare the Cisco 4000 Series Integrated Services Routers to other competitors as we used Cisco for a long period of time already. We selected this product as we used a lot of CISCO products in the past and with good support. Other products don't have the protocols that CISCO products have.
Anonymous | TrustRadius Reviewer

Cisco 9000 Series Aggregation Services Routers (ASR 9000)

Each has its own strengths and weaknesses. Juniper was more security/less routing and Cisco was more routing/less security. Redback was Ericsson which is easy when creating VRFs known as contexts. When doing [the] show command, it would give you all the information within that context. In Cisco, you need to perform 3 or more commands to get the same info.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco 4000 Series Integrated Services Routers (ISR 4000)

  • We have had several times where we purchased assets and needed to add a remote site quickly for new staff to work. This is very quick to spin up and provides agility to business demands
  • Allows for agility to failover network access when primary Internet services fail. We have near 100% uptime due to the ISR configuration we use. Even in the most remote locations.
  • Since we adopted Cisco 4000 Series Integrated Services Routers (ISR 4000) as our de facto WAN hardware, we have cookie-cuttered our WAN infrastructure, which makes it easy to manage, upgrade, and alter with minimal impact to users and IT.
Trevor Harley | TrustRadius Reviewer

Cisco 9000 Series Aggregation Services Routers (ASR 9000)

  • Higher reliability has significantly reduced the need for manual intervention.
  • Lower downtime ensures better top-line figures.
  • Although it may be difficult to quantify, I am certain that the higher performance does have an impact (maybe indirectly) on other business functions. High-performance routers are like the oil that keeps an engine running smoothly.
Anonymous | TrustRadius Reviewer

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