17 Ratings
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Score 8.4 out of 100
19 Ratings
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Score 7.2 out of 100

Attribute Ratings

  • Cisco Headset 500 Series is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.6

Cisco Headset 500 Series

86%
12 Ratings
5.0

Polycom RealPresence Immersive Studio

50%
3 Ratings

Support Rating

6.8

Cisco Headset 500 Series

68%
2 Ratings

Polycom RealPresence Immersive Studio

N/A
0 Ratings

Likelihood to Recommend

Cisco Headset 500 Series

The Cisco Headset 530 Series, which I utilized, provides rich sound and effective noise isolation, making it an excellent choice for telecommunications in noisy, open environments. Users may effortlessly plug and detach the Headset as needed during shift changes or breaks thanks to the in-line, high-cycle fast disconnect. It has a variety of options for connecting to devices, including USB and RJ-9 connections.
Pratham Radadiya | TrustRadius Reviewer

Polycom RealPresence Immersive Studio

I find Polycom RealPresence to be useful when having one on one conversations in purpose built rooms for video conferencing. That is where the quality of the product shines. However, I dislike using Polycom Real Presence for any sort of content sharing because of the issues around resolution.If I need to share content of any kind, I prefer to use other teleconferencing solutions.
Anonymous | TrustRadius Reviewer

Pros

Cisco Headset 500 Series

  • Wireless (562) Some are wired but I have wireless.
  • Clear
  • Audiophile quality
  • Long battery life allows me to get through my entire day on a single charge.
Anonymous | TrustRadius Reviewer

Polycom RealPresence Immersive Studio

  • Allows video conferencing with eagle eye view on the speaker
  • Crystal clear audio and video with zero lagging and freezing
  • Very fast connections to the conferences
Michael Timms | TrustRadius Reviewer

Cons

Cisco Headset 500 Series

  • Firm connection with the charging cradle ( for 561 headsets).
  • Solid build like their competition or the 700 headset.
  • Braille on the controls for the visually impaired.
Anonymous | TrustRadius Reviewer

Polycom RealPresence Immersive Studio

  • Back end setup isn't very intuitive.
  • Every now and then we get a delay when conferencing and using multiple features.
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Headset 500 Series

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Polycom RealPresence Immersive Studio

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Support Rating

Cisco Headset 500 Series

Cisco Headset 500 Series 6.8
Based on 2 answers
Too expensive and too uncomfortable for extended periods of use. This headset was good quality and good mics/speakers, but in the end they were roughly the same as the cheaper headsets from the other vendors. So it was not really a win like I normally see with Cisco products, but I guess you cant win them all!
Joshua Baever | TrustRadius Reviewer

Polycom RealPresence Immersive Studio

No score
No answers yet
No answers on this topic

Alternatives Considered

Cisco Headset 500 Series

The devices work well, match our existing phones and look professional as well as operate with quality. Solid product, no issues. Price is a bit higher, but a solid product for the price. We tried a variety of units, but wanted to consolidate brands and models for documentation and training purposes.
Mike Narumiya | TrustRadius Reviewer

Polycom RealPresence Immersive Studio

Polycom RealPresence is really only the preferred teleconferencing solution when using a purpose built room for a scheduled face to face meeting. For ad hoc video meetings, Hangouts, Skype, and Slack all provide fewer friction points for average use cases. In fact, as Google accounts are nearly ubiquitous at this point, Hangouts has almost become the de facto standard for ad hoc video conferencing amongst our users.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco Headset 500 Series

  • Clear audio quality has been a big positive with more employees engaging in meetings & conference calls.
  • Unidirectional [microphones] are designed to hone in on the user's voice & simultaneously minimize background noise.
  • Lightweight comfort is really ideal for long calls.
Anonymous | TrustRadius Reviewer

Polycom RealPresence Immersive Studio

  • Personally we have not gotten our money's worth, but this is not Polycom's fault, it is because users found it difficult to use.
  • As for me personally, I used it for video conferencing, but my job was to make sure that it was operational for video conferencing.
  • As stated earlier, even though I found it very easy to use, my users did not, and as such tended to video conference with other apps.
Michael Timms | TrustRadius Reviewer

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