What users are saying about
17 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.4 out of 100
Based on 17 reviews and ratings
19 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.2 out of 100
Based on 19 reviews and ratings
Attribute Ratings
- Cisco Headset 500 Series is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
8.6
Cisco Headset 500 Series
86%
12 Ratings

5.0
Polycom RealPresence Immersive Studio
50%
3 Ratings
Support Rating
6.8
Cisco Headset 500 Series
68%
2 Ratings

Polycom RealPresence Immersive Studio
N/A
0 Ratings
Likelihood to Recommend
Cisco Headset 500 Series
The Cisco Headset 530 Series, which I utilized, provides rich sound and effective noise isolation, making it an excellent choice for telecommunications in noisy, open environments. Users may effortlessly plug and detach the Headset as needed during shift changes or breaks thanks to the in-line, high-cycle fast disconnect. It has a variety of options for connecting to devices, including USB and RJ-9 connections.
Full Stack Engineer
CensusComputer Games, 501-1000 employees
Polycom RealPresence Immersive Studio
I find Polycom RealPresence to be useful when having one on one conversations in purpose built rooms for video conferencing. That is where the quality of the product shines. However, I dislike using Polycom Real Presence for any sort of content sharing because of the issues around resolution.If I need to share content of any kind, I prefer to use other teleconferencing solutions.

Verified User
Engineer in Research & Development
Pharmaceuticals Company, 5001-10,000 employeesPros
Cisco Headset 500 Series
- Wireless (562) Some are wired but I have wireless.
- Clear
- Audiophile quality
- Long battery life allows me to get through my entire day on a single charge.

Verified User
Manager in Information Technology
Financial Services Company, 10,001+ employeesPolycom RealPresence Immersive Studio
- Allows video conferencing with eagle eye view on the speaker
- Crystal clear audio and video with zero lagging and freezing
- Very fast connections to the conferences
IT Specialist
iQorTelecommunications, 10,001+ employees
Cons
Cisco Headset 500 Series
- Firm connection with the charging cradle ( for 561 headsets).
- Solid build like their competition or the 700 headset.
- Braille on the controls for the visually impaired.

Verified User
Manager in Information Technology
Information Technology & Services Company, 11-50 employeesPolycom RealPresence Immersive Studio
- Back end setup isn't very intuitive.
- Every now and then we get a delay when conferencing and using multiple features.

Verified User
Account Manager in Customer Service
Information Technology and Services Company, 1-10 employeesPricing Details
Cisco Headset 500 Series
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Polycom RealPresence Immersive Studio
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Support Rating
Cisco Headset 500 Series
Cisco Headset 500 Series 6.8
Based on 2 answers
Too expensive and too uncomfortable for extended periods of use. This headset was good quality and good mics/speakers, but in the end they were roughly the same as the cheaper headsets from the other vendors. So it was not really a win like I normally see with Cisco products, but I guess you cant win them all!
Sr. Systems Administrator
T-MobileTelecommunications, 10,001+ employees
Polycom RealPresence Immersive Studio
No score
No answers yet
No answers on this topic
Alternatives Considered
Cisco Headset 500 Series
The devices work well, match our existing phones and look professional as well as operate with quality. Solid product, no issues. Price is a bit higher, but a solid product for the price. We tried a variety of units, but wanted to consolidate brands and models for documentation and training purposes.
President, Principal
Klaxon IT SolutionsHospital & Health Care, 11-50 employees
Polycom RealPresence Immersive Studio
Polycom RealPresence is really only the preferred teleconferencing solution when using a purpose built room for a scheduled face to face meeting. For ad hoc video meetings, Hangouts, Skype, and Slack all provide fewer friction points for average use cases. In fact, as Google accounts are nearly ubiquitous at this point, Hangouts has almost become the de facto standard for ad hoc video conferencing amongst our users.

Verified User
Engineer in Research & Development
Pharmaceuticals Company, 5001-10,000 employeesReturn on Investment
Cisco Headset 500 Series
- Clear audio quality has been a big positive with more employees engaging in meetings & conference calls.
- Unidirectional [microphones] are designed to hone in on the user's voice & simultaneously minimize background noise.
- Lightweight comfort is really ideal for long calls.

Verified User
Engineer in Engineering
Information Technology & Services Company, 51-200 employeesPolycom RealPresence Immersive Studio
- Personally we have not gotten our money's worth, but this is not Polycom's fault, it is because users found it difficult to use.
- As for me personally, I used it for video conferencing, but my job was to make sure that it was operational for video conferencing.
- As stated earlier, even though I found it very easy to use, my users did not, and as such tended to video conference with other apps.
IT Specialist
iQorTelecommunications, 10,001+ employees