Cisco Business Edition 4000 (discontinued) vs. Cisco IP Phones

The availability of numerous subscription options is one of the most impressive features of Cisco Business Edition 4000. Businesses can purchase prepaid subscriptions for 1, 3, or 5 years, depending on their needs and budget. The Cisco Business Edition 4000, which is cloud-managed, is the phone system that the small-scaled industry has been waiting for. It seamlessly blends the old and modern, allowing [organizations] to meet their conventional communication demands while remaining compatible with cutting-edge communication technology.

Incentivized

We have found so many use cases for Cisco IP Phones and have not come across too many situations where they were not well suited, other than being mobile. We have moved to another Cisco Solution for Mobile communications. We have phones all over the place, in offices, in clinical areas, in lobby or public areas, and even in all of our conferencing and meeting spaces.

• Call routing
• Voicemail
• SIP Trunking

Incentivized

• Vibrant display
• Retains mute functionality between headset and speakerphone
• Consistent and incredibly clear audio
• Energy saving mode, during nighttime hours
• Mute light is physically linked with the button and the feature, if that light is on, you KNOW you're muted!
• Variety of customizable ringtones
• Supports up to 10 lines, if needed
• Built-in camera provides quick and easy access to join any meeting or call in 720p HD

Incentivized

• Integration with other vendors
• More suitable GUI for newbies in IT
• Integration with other Cisco products in term of WAN connections

Incentivized

• So while the 6800 range may not offer slick features, it still provides all the core functionality that businesses have come to expect from their VoIP handsets.
• Most of the handsets that make up the 6800 series do come with a greyscale display, which may be disappointing if employees are used to working with color VoIP solutions.

i think it's profitable and a good return on investment as a person who make an architecture based on VOIP with IP phones i really enjoyed the process of configuration of the router , the switch and everything and then when i had to test the communication between two phones I've configured it was a joy. Also it's a good phone to receive and give calls to our clients.

Incentivized

As it is a completely cloud-based product this is easy to access. We easily manage or access it from anywhere. It is very easy to deploy and easy to manage and use. Its mobile device integration feature is very good and we loved it. It is ideal for remote access.

Incentivized

Easy to use Functions are self-explanatory Light Efficient I generally have no complaints about them as they get the job done. Just a few employments on maybe graphics or so otherwise they are really great 👍 no complaints... Maybe it is just because is just a user and doesn't implement them or something.

The support once you have been able to actually connect with someone is great. The challenge is that it is very difficult at times to get someone from support at short notice to work with you, especially when you have a production impacting issue. I had a licensing issue that took me about 1 week to get support attention, once connected with them was resolved with two days.

Incentivized

Cisco IP Phones support have met our business time to resolution, leading us to very low downtime, and allowed us to interact with our customers quicker and better and provide us with an adequate ROI. Cisco support has been within established SLA and the quality of support has been high leading to a high % of first touch resolutions.

Incentivized

It's complex to set up but with the help of New Era we were able to do it quickly and efficiently

Incentivized

Cisco Business Edition 4000 is an simple to use, cloud-hosted system based on Cisco's IP telephony technology. It is a optimal solution for for SMB businesses and supports up to a maximum of 200 IP Phones. For customers looking for larger user group, Cisco BE 6000 or BE7000 would be a better option.

The 8800 series phone is lighter and has a better build quality with all except the flagship phones from Yealink, Mitel, and Avaya. The Yealink S59 and Avaya Vantage have a touch screen interface the make them more akin to the old DX650 which is more high-end than the 8800 currently.

Incentivized

• Optimal solution for small/medium organizations.
• Lowers cost with reduced IT overheads and cloud management.
• Rapid deploy model helps for fast setup.

• I set up the desk for new hires in our group - it is super easy to plug in this phone and have them up and running.
• Having the ability to pre-program speed dial numbers ensures that new hires are able to reach help without having to search for a number.
• The ability to program ring tones is great, so if we are in the shared space meeting and we hear a phone ring, we know who's phone is ringing - the meeting can go on without everyone leaving to check.

Incentivized