What users are saying about
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Top Rated
40 Ratings
Cisco Business Edition 6000 (BE6000)
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Top Rated
40 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 40 reviews and ratings
Cisco IP Phone 7800 Series
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Top Rated
43 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.3 out of 100
Based on 43 reviews and ratings
Feature Set Ratings
Cloud PBX
8.3
Cisco Business Edition 6000 (BE6000)
83%
Cisco IP Phone 7800 Series
Feature Set Not Supported
N/A
Cisco Business Edition 6000 (BE6000) ranks higher in 5/5 features
Cisco Business Edition 6000 (BE6000) ranks higher in 5/5 features
Hosted PBX
8.5
85%
8 Ratings
N/A
0 Ratings
Multi-level Interactive Voice Response (IVR)
8.7
87%
13 Ratings
N/A
0 Ratings
User templates
7.5
75%
14 Ratings
N/A
0 Ratings
Call reports
8.2
82%
4 Ratings
N/A
0 Ratings
Directory of employee names
8.4
84%
13 Ratings
N/A
0 Ratings
Call Management
7.7
Cisco Business Edition 6000 (BE6000)
77%
Cisco IP Phone 7800 Series
Feature Set Not Supported
N/A
Cisco Business Edition 6000 (BE6000) ranks higher in 5/5 features
Cisco Business Edition 6000 (BE6000) ranks higher in 5/5 features
Answering rules
8.2
82%
16 Ratings
N/A
0 Ratings
Call recording
7.6
76%
12 Ratings
N/A
0 Ratings
Call park
7.7
77%
16 Ratings
N/A
0 Ratings
Call screening
6.5
65%
17 Ratings
N/A
0 Ratings
Message alerts
8.7
87%
16 Ratings
N/A
0 Ratings
VoIP system collaboration
8.3
Cisco Business Edition 6000 (BE6000)
83%
Cisco IP Phone 7800 Series
Feature Set Not Supported
N/A
Cisco Business Edition 6000 (BE6000) ranks higher in 4/4 features
Cisco Business Edition 6000 (BE6000) ranks higher in 4/4 features
Video conferencing
8.0
80%
16 Ratings
N/A
0 Ratings
Audio conferencing
9.0
90%
17 Ratings
N/A
0 Ratings
Video screen sharing
8.2
82%
1 Rating
N/A
0 Ratings
Instant messaging
8.2
82%
13 Ratings
N/A
0 Ratings
Mobile apps
8.8
Cisco Business Edition 6000 (BE6000)
88%
Cisco IP Phone 7800 Series
Feature Set Not Supported
N/A
Cisco Business Edition 6000 (BE6000) ranks higher in 2/2 features
Cisco Business Edition 6000 (BE6000) ranks higher in 2/2 features
Mobile app for iOS
9.0
90%
12 Ratings
N/A
0 Ratings
Mobile app for Android
8.6
86%
12 Ratings
N/A
0 Ratings
Attribute Ratings
- Cisco Business Edition 6000 (BE6000) is rated higher in 1 area: Likelihood to Recommend
- Cisco IP Phone 7800 Series is rated higher in 2 areas: Usability, Support Rating
Likelihood to Recommend
8.7
Cisco Business Edition 6000 (BE6000)
87%
18 Ratings
8.3
Cisco IP Phone 7800 Series
83%
16 Ratings
Usability
8.2
Cisco Business Edition 6000 (BE6000)
82%
1 Rating
8.7
Cisco IP Phone 7800 Series
87%
11 Ratings
Support Rating
8.3
Cisco Business Edition 6000 (BE6000)
83%
17 Ratings
8.9
Cisco IP Phone 7800 Series
89%
16 Ratings
Likelihood to Recommend
Cisco Business Edition 6000 (BE6000)
The Cisco BE6K solution is probably the best collaboration platform out there at the moment. Starting from application deployment using Prime Collaboration Deployment to [the] integration of the on-premises platform with cloud services, deployment, and administration [is] a breeze. The tight integration with Cisco endpoints and the ability to individually manage them also helps to ensure an unparalleled user experience. With Cisco CSR 14, administrative tasks like software upgrades and user onboarding have been made simpler. More could be done though to improve those 2 areas.

Verified User
Manager in Information Technology
Information Technology & Services Company, 11-50 employeesCisco IP Phone 7800 Series
Was very useful when trying to send a message to other employees within a team or to other employees in other teams.. it makes communication easy as one can choose to either send a message as broadcast or not. It hasn't been useful when a message to be conveyed must include images for visual.

Verified User
Administrator in Information Technology
Telecommunications Company, 5001-10,000 employeesPros
Cisco Business Edition 6000 (BE6000)
- Reliability
- Unification of call and messaging services
- Platform is now unified with Call Manager. If you know one Cisco phone system, you know them all.
Solutions Architect
SelfInformation Technology and Services, 11-50 employees
Cisco IP Phone 7800 Series
- The Cisco 7800 IP Phone supports Power over Ethernet (PoE) thus saving you money to install a power point as you can re-use your existing network cabling for both data and power.
- The Cisco 7800 IP Phone supports the SIP signaling protocol.
- The Cisco 7800 IP Phones can integrate with Lightweight Directory Access Protocol (LDAP) standard directory (i.e. Active Directory) is thus supported
- It's more cost-effective than the other Cisco models thus explaining some of the limitations.
Solutions Architect
Baraka Technology GroupInformation Technology and Services, 51-200 employees
Cons
Cisco Business Edition 6000 (BE6000)
- Only [things] [I] see we are planning to acquire other company where there is around 300 users and they are using other technology and our management is planning to move [that user] to BE6000 will it support more than 1000 users its a question for us.
- As of now I [don't] see any issue with the BE6000 so far.
IT Support Specialist
Arenco Real EstateReal Estate, 501-1000 employees
Cisco IP Phone 7800 Series
- Bluetooth and Wifi are not native to these phones. Cisco has some other models with those options.
- The extra buttons on a 7861 need handwritten labels beside them.
- The physical function keys use icons not words (e.g. hold key is a pause symbol), which means no need to change for different languages but some users might not interpret the pictures correctly.

Verified User
Engineer in Professional Services
Computer Networking Company, 201-500 employeesPricing Details
Cisco Business Edition 6000 (BE6000)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Cisco IP Phone 7800 Series
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Usability
Cisco Business Edition 6000 (BE6000)
Cisco Business Edition 6000 (BE6000) 8.2
Based on 1 answer
BE6K [is] not just a bare metal server ,it is [a] complete solution with its own management tools.
Business Development Manager/Product manager
Wise IT UkraineInformation Technology & Services, 11-50 employees
Cisco IP Phone 7800 Series
Cisco IP Phone 7800 Series 8.7
Based on 11 answers
It is a telephone device with easy usability and installation. It's plug and play. It is necessary to connect the network cable to the device to receive the internet signal and then connect another cable from the phone to the PC to provide network to the device. It can be easily moved anywhere and allows you to authenticate multiple users with login credentials.

Verified User
Analyst in Information Technology
Information Technology & Services Company, 51-200 employeesSupport Rating
Cisco Business Edition 6000 (BE6000)
Cisco Business Edition 6000 (BE6000) 8.3
Based on 17 answers
Overall, the product provides excellent value for money. Our employees may interact at the same time on the Cisco Business Edition 6000 without disrupting the conversation. We have a significant number of employees that perform the same thing with calls, texting, and presence, and none of them have an issue.
Full Stack Engineer
CensusComputer Games, 501-1000 employees
Cisco IP Phone 7800 Series
Cisco IP Phone 7800 Series 8.9
Based on 16 answers
Almost every company uses Cisco products and they know for sure that these products contain several things that include:
- the highest quality, which rarely needs support or maintenance
- if support is needed, it is one of the best in its class, in which specialists have extensive experience, as well as deeply knowledgeable about this product.
QA Specialist
TrustVerse LtdInformation Technology & Services, 501-1000 employees
Alternatives Considered
Cisco Business Edition 6000 (BE6000)
This Cisco product can handle more information, can afford this all-in-one communication without a problem. It can be very strong even in the most difficult and full days of work at our organization. We have a strong collaboration with Cisco and have lots of its products including routers and this makes it easier to choose a Cisco product, not another product that can do almost what this Cisco Business Edition does.
Specialist of Spectrum Policies and Broadband Development
Ministry of Infrastructure and EnergyTelecommunications, 51-200 employees
Cisco IP Phone 7800 Series
8800 series is superior. The 3900 and 6800 does feel as well built as the 780p. The Yealink and Mitel phones build quality doesn't feel as good either.

Verified User
Engineer in Professional Services
Telecommunications Company, 1001-5000 employeesReturn on Investment
Cisco Business Edition 6000 (BE6000)
- This system facilities upgrading legacy phone systems to VoIP and lowers the total cost of ownership with cost-effective, time-saving operations.
- Faster deployment times, with pre-installed, ready to use applications.
- Support for Hybrid Cloud helps easier migration to cloud, if necessary.

Verified User
Contributor in Engineering
Telecommunications Company, 1001-5000 employeesCisco IP Phone 7800 Series
- Customers that have bought these have loved them resulting in improved satisfaction with our company.
- The hardware is reliable; we don't get many faults from our internal users so once configured they need little work.
- Cisco have their own security team advising of any relevant exploits so you can be confident to deploy these in sensitive areas.

Verified User
Engineer in Professional Services
Computer Networking Company, 201-500 employees