Cisco Business Edition 6000 (BE6000)
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Top Rated
40 Ratings
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Cisco IP Phone 7800 Series
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Top Rated
43 Ratings
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Cisco Business Edition 6000 (BE6000)

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Top Rated
40 Ratings
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Score 8.8 out of 100

Based on 40 reviews and ratings

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Cisco IP Phone 7800 Series

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Top Rated
43 Ratings
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Score 8.3 out of 100

Based on 43 reviews and ratings

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Feature Set Ratings

    Cloud PBX

    8.3

    Cisco Business Edition 6000 (BE6000)

    83%

    Cisco IP Phone 7800 Series

    Feature Set Not Supported
    N/A
    Cisco Business Edition 6000 (BE6000) ranks higher in 5/5 features
    Cisco Business Edition 6000 (BE6000) ranks higher in 5/5 features

    Hosted PBX

    8.5
    85%
    8 Ratings
    N/A
    0 Ratings

    Multi-level Interactive Voice Response (IVR)

    8.7
    87%
    13 Ratings
    N/A
    0 Ratings

    User templates

    7.5
    75%
    14 Ratings
    N/A
    0 Ratings

    Call reports

    8.2
    82%
    4 Ratings
    N/A
    0 Ratings

    Directory of employee names

    8.4
    84%
    13 Ratings
    N/A
    0 Ratings

    Call Management

    7.7

    Cisco Business Edition 6000 (BE6000)

    77%

    Cisco IP Phone 7800 Series

    Feature Set Not Supported
    N/A
    Cisco Business Edition 6000 (BE6000) ranks higher in 5/5 features
    Cisco Business Edition 6000 (BE6000) ranks higher in 5/5 features

    Answering rules

    8.2
    82%
    16 Ratings
    N/A
    0 Ratings

    Call recording

    7.6
    76%
    12 Ratings
    N/A
    0 Ratings

    Call park

    7.7
    77%
    16 Ratings
    N/A
    0 Ratings

    Call screening

    6.5
    65%
    17 Ratings
    N/A
    0 Ratings

    Message alerts

    8.7
    87%
    16 Ratings
    N/A
    0 Ratings

    VoIP system collaboration

    8.3

    Cisco Business Edition 6000 (BE6000)

    83%

    Cisco IP Phone 7800 Series

    Feature Set Not Supported
    N/A
    Cisco Business Edition 6000 (BE6000) ranks higher in 4/4 features
    Cisco Business Edition 6000 (BE6000) ranks higher in 4/4 features

    Video conferencing

    8.0
    80%
    16 Ratings
    N/A
    0 Ratings

    Audio conferencing

    9.0
    90%
    17 Ratings
    N/A
    0 Ratings

    Video screen sharing

    8.2
    82%
    1 Rating
    N/A
    0 Ratings

    Instant messaging

    8.2
    82%
    13 Ratings
    N/A
    0 Ratings

    Mobile apps

    8.8

    Cisco Business Edition 6000 (BE6000)

    88%

    Cisco IP Phone 7800 Series

    Feature Set Not Supported
    N/A
    Cisco Business Edition 6000 (BE6000) ranks higher in 2/2 features
    Cisco Business Edition 6000 (BE6000) ranks higher in 2/2 features

    Mobile app for iOS

    9.0
    90%
    12 Ratings
    N/A
    0 Ratings

    Mobile app for Android

    8.6
    86%
    12 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Cisco Business Edition 6000 (BE6000) is rated higher in 1 area: Likelihood to Recommend
    • Cisco IP Phone 7800 Series is rated higher in 2 areas: Usability, Support Rating

    Likelihood to Recommend

    8.7

    Cisco Business Edition 6000 (BE6000)

    87%
    18 Ratings
    8.3

    Cisco IP Phone 7800 Series

    83%
    16 Ratings

    Usability

    8.2

    Cisco Business Edition 6000 (BE6000)

    82%
    1 Rating
    8.7

    Cisco IP Phone 7800 Series

    87%
    11 Ratings

    Support Rating

    8.3

    Cisco Business Edition 6000 (BE6000)

    83%
    17 Ratings
    8.9

    Cisco IP Phone 7800 Series

    89%
    16 Ratings

    Likelihood to Recommend

    Cisco Business Edition 6000 (BE6000)

    The Cisco BE6K solution is probably the best collaboration platform out there at the moment. Starting from application deployment using Prime Collaboration Deployment to [the] integration of the on-premises platform with cloud services, deployment, and administration [is] a breeze. The tight integration with Cisco endpoints and the ability to individually manage them also helps to ensure an unparalleled user experience. With Cisco CSR 14, administrative tasks like software upgrades and user onboarding have been made simpler. More could be done though to improve those 2 areas.

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 18 answers on this topic

    Cisco IP Phone 7800 Series

    Was very useful when trying to send a message to other employees within a team or to other employees in other teams.. it makes communication easy as one can choose to either send a message as broadcast or not. It hasn't been useful when a message to be conveyed must include images for visual.

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 16 answers on this topic

    Pros

    Cisco Business Edition 6000 (BE6000)

    • Reliability
    • Unification of call and messaging services
    • Platform is now unified with Call Manager. If you know one Cisco phone system, you know them all.

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    Steve Davis | TrustRadius Reviewer
    Steve Davis
    View all 18 answers on this topic

    Cisco IP Phone 7800 Series

    • The Cisco 7800 IP Phone supports Power over Ethernet (PoE) thus saving you money to install a power point as you can re-use your existing network cabling for both data and power.
    • The Cisco 7800 IP Phone supports the SIP signaling protocol.
    • The Cisco 7800 IP Phones can integrate with Lightweight Directory Access Protocol (LDAP) standard directory (i.e. Active Directory) is thus supported
    • It's more cost-effective than the other Cisco models thus explaining some of the limitations.

    Read full review

    Zakarieya Abderoef | TrustRadius Reviewer
    Zakarieya Abderoef
    View all 16 answers on this topic

    Cons

    Cisco Business Edition 6000 (BE6000)

    • Only [things] [I] see we are planning to acquire other company where there is around 300 users and they are using other technology and our management is planning to move [that user] to BE6000 will it support more than 1000 users its a question for us.
    • As of now I [don't] see any issue with the BE6000 so far.

    Read full review

    Mohammed Ashfaq Hussain | TrustRadius Reviewer
    Mohammed Ashfaq Hussain
    View all 18 answers on this topic

    Cisco IP Phone 7800 Series

    • Bluetooth and Wifi are not native to these phones. Cisco has some other models with those options.
    • The extra buttons on a 7861 need handwritten labels beside them.
    • The physical function keys use icons not words (e.g. hold key is a pause symbol), which means no need to change for different languages but some users might not interpret the pictures correctly.

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 16 answers on this topic

    Pricing Details

    Cisco Business Edition 6000 (BE6000)

    General

    Free Trial
    —
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    No

    Starting Price

    —

    Cisco IP Phone 7800 Series

    General

    Free Trial
    —
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    No

    Starting Price

    —

    Usability

    Cisco Business Edition 6000 (BE6000)

    Cisco Business Edition 6000 (BE6000) 8.2
    Based on 1 answer
    BE6K [is] not just a bare metal server ,it is [a] complete solution with its own management tools.

    Read full review

    Oleksandr Tsapenko | TrustRadius Reviewer
    Oleksandr Tsapenko
    View all 1 answers on this topic

    Cisco IP Phone 7800 Series

    Cisco IP Phone 7800 Series 8.7
    Based on 11 answers
    It is a telephone device with easy usability and installation. It's plug and play. It is necessary to connect the network cable to the device to receive the internet signal and then connect another cable from the phone to the PC to provide network to the device. It can be easily moved anywhere and allows you to authenticate multiple users with login credentials.

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 11 answers on this topic

    Support Rating

    Cisco Business Edition 6000 (BE6000)

    Cisco Business Edition 6000 (BE6000) 8.3
    Based on 17 answers
    Overall, the product provides excellent value for money. Our employees may interact at the same time on the Cisco Business Edition 6000 without disrupting the conversation. We have a significant number of employees that perform the same thing with calls, texting, and presence, and none of them have an issue.

    Read full review

    Pratham Radadiya | TrustRadius Reviewer
    Pratham Radadiya
    View all 17 answers on this topic

    Cisco IP Phone 7800 Series

    Cisco IP Phone 7800 Series 8.9
    Based on 16 answers
    Almost every company uses Cisco products and they know for sure that these products contain several things that include:
    - the highest quality, which rarely needs support or maintenance
    - if support is needed, it is one of the best in its class, in which specialists have extensive experience, as well as deeply knowledgeable about this product.

    Read full review

    Ivan Denisenko | TrustRadius Reviewer
    Ivan Denisenko
    View all 16 answers on this topic

    Alternatives Considered

    Cisco Business Edition 6000 (BE6000)

    This Cisco product can handle more information, can afford this all-in-one communication without a problem. It can be very strong even in the most difficult and full days of work at our organization. We have a strong collaboration with Cisco and have lots of its products including routers and this makes it easier to choose a Cisco product, not another product that can do almost what this Cisco Business Edition does.

    Read full review

    Orjola Jaupi | TrustRadius Reviewer
    Orjola Jaupi
    View all 18 answers on this topic

    Cisco IP Phone 7800 Series

    8800 series is superior. The 3900 and 6800 does feel as well built as the 780p. The Yealink and Mitel phones build quality doesn't feel as good either.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 16 answers on this topic

    Return on Investment

    Cisco Business Edition 6000 (BE6000)

    • This system facilities upgrading legacy phone systems to VoIP and lowers the total cost of ownership with cost-effective, time-saving operations.
    • Faster deployment times, with pre-installed, ready to use applications.
    • Support for Hybrid Cloud helps easier migration to cloud, if necessary.

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 18 answers on this topic

    Cisco IP Phone 7800 Series

    • Customers that have bought these have loved them resulting in improved satisfaction with our company.
    • The hardware is reliable; we don't get many faults from our internal users so once configured they need little work.
    • Cisco have their own security team advising of any relevant exploits so you can be confident to deploy these in sensitive areas.

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 16 answers on this topic

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