What users are saying about
46 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.9 out of 100
Based on 46 reviews and ratings
Cisco IP Phone 6800 Series
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Top Rated
32 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.1 out of 100
Based on 32 reviews and ratings
Feature Set Ratings
Project Management
6.8
Cisco Business Edition 7000
68%
Cisco IP Phone 6800 Series
Feature Set Not Supported
N/A
Cisco Business Edition 7000 ranks higher in 7/7 features
Cisco Business Edition 7000 ranks higher in 7/7 features
Task Management
7.4
74%
8 Ratings
N/A
0 Ratings
Gantt Charts
7.1
71%
6 Ratings
N/A
0 Ratings
Scheduling
7.2
72%
6 Ratings
N/A
0 Ratings
Workflow Automation
7.2
72%
6 Ratings
N/A
0 Ratings
Mobile Access
6.3
63%
8 Ratings
N/A
0 Ratings
Search
6.8
68%
6 Ratings
N/A
0 Ratings
Visual planning tools
6.0
60%
5 Ratings
N/A
0 Ratings
Communication
6.0
Cisco Business Edition 7000
60%
Cisco IP Phone 6800 Series
Feature Set Not Supported
N/A
Cisco Business Edition 7000 ranks higher in 8/8 features
Cisco Business Edition 7000 ranks higher in 8/8 features
Chat
6.3
63%
7 Ratings
N/A
0 Ratings
Notifications
6.4
64%
7 Ratings
N/A
0 Ratings
Discussions
5.7
57%
7 Ratings
N/A
0 Ratings
Surveys
6.3
63%
6 Ratings
N/A
0 Ratings
Internal knowledgebase
6.2
62%
7 Ratings
N/A
0 Ratings
Integrates with GoToMeeting
5.4
54%
4 Ratings
N/A
0 Ratings
Integrates with Gmail and Google Hangouts
5.2
52%
5 Ratings
N/A
0 Ratings
Integrates with Outlook
6.4
64%
6 Ratings
N/A
0 Ratings
File Sharing & Management
6.4
Cisco Business Edition 7000
64%
Cisco IP Phone 6800 Series
Feature Set Not Supported
N/A
Cisco Business Edition 7000 ranks higher in 8/8 features
Cisco Business Edition 7000 ranks higher in 8/8 features
Versioning
5.6
56%
6 Ratings
N/A
0 Ratings
Video files
6.9
69%
6 Ratings
N/A
0 Ratings
Audio files
7.4
74%
7 Ratings
N/A
0 Ratings
Document collaboration
6.4
64%
8 Ratings
N/A
0 Ratings
Access control
5.9
59%
6 Ratings
N/A
0 Ratings
Advanced security features
7.0
70%
8 Ratings
N/A
0 Ratings
Integrates with Google Drive
5.1
51%
4 Ratings
N/A
0 Ratings
Device sync
6.9
69%
6 Ratings
N/A
0 Ratings
Attribute Ratings
- Cisco IP Phone 6800 Series is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
8.0
Cisco Business Edition 7000
80%
9 Ratings
8.2
Cisco IP Phone 6800 Series
82%
14 Ratings
Likelihood to Recommend
Cisco Business Edition 7000
It supports around 8 to 10 collaboration applications. It's [cost-effective] considering [one-time] deployment.Helps in increasing productivity. Easy to deploy and manage platform.
Assistant Manager - Products and Solutions
Commedia Solutions Pvt LtdTelecommunications, 51-200 employees
Cisco IP Phone 6800 Series
As of now, we are using a Cisco IP phone and I think it is suited for [mid-size organizations] where they can manage IT dept and IT person this device is [one-time] setup but sometimes if anything happens it will very difficult to understand without IT background so [I] prefer for Mid size organization.
IT Support Specialist
Arenco Real EstateReal Estate, 501-1000 employees
Pros
Cisco Business Edition 7000
- All in one platform that includes all the Cisco UC services in one appliance.
- All the services are ready to use and preconfigured.
- Tools available improve productivity and user experience.

Verified User
Paraprofessional in Social Media
Education Management Company, 5001-10,000 employeesCisco IP Phone 6800 Series
- Audio quality is solid
- It is portable and has good distance capability
- It's compact and easy to carry
- Battery life is decent

Verified User
C-Level Executive in Professional Services
Information Technology & Services Company, 11-50 employeesCons
Cisco Business Edition 7000
- More cloud based services need to be added to the default service package.
- Companies frequently require a small contact center within the UC environment. It would be nice to see a build it contact center in the box.
- It would be nice to see some advanced AI based services (IVR voice recognition service) in the BE7K application list.
- Call recording should be also built in.

Verified User
Paraprofessional in Social Media
Education Management Company, 5001-10,000 employeesCisco IP Phone 6800 Series
- Backlit buttons would help for poorly lit areas
- Handset that is resilient to continuous sanitizing and cleaning
- More rounded, smoother design of the instrument instead of the harsh square shape
Network Architect
MOHGovernment Administration, 501-1000 employees
Pricing Details
Cisco Business Edition 7000
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Cisco IP Phone 6800 Series
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Alternatives Considered
Cisco Business Edition 7000
I've used 220s and 240s too, but it takes a lot of time to set them up, a lot of time to download the iso files, and set up of datastores. 7k saves the engineer a lot of pre-build assessment and evaluation time. Gets a lot done in a lot less time, returns are a happy engineer and a happier customer.

Verified User
Consultant in Information Technology
Telecommunications Company, 10,001+ employeesCisco IP Phone 6800 Series
With the COVID-19 pandemic forcing many businesses to adopt remote working policies, VoIP handsets have become more important than ever for firms wishing to remain in contact with their employees and clients. Fortunately, the 6800 series has a number of specific futures that are aimed at boosting productivity, wherever employees are based. These include the ability to handle multiple calls, fixed-function buttons that provide one-touch access to important features, and localized language support for international users. This is an ideal solution for this kind of scenario.
Network Consulting Engineer
IndependentTelecommunications, 11-50 employees
Return on Investment
Cisco Business Edition 7000
- We were able to sell it to many customers and has proved beneficial always.
- Less number of complaints.
- Amazing support from Cisco TAC.
Senior Build & Design Consultant
BTTelecommunications, 10,001+ employees
Cisco IP Phone 6800 Series
- I set up the desk for new hires in our group - it is super easy to plug in this phone and have them up and running.
- Having the ability to pre-program speed dial numbers ensures that new hires are able to reach help without having to search for a number.
- The ability to program ring tones is great, so if we are in the shared space meeting and we hear a phone ring, we know who's phone is ringing - the meeting can go on without everyone leaving to check.

Verified User
Employee in Human Resources
E-Learning Company, 5001-10,000 employees