Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Headsets
Score 9.0 out of 10
N/A
Cisco Headsets are designed to help users stay connected wherever they work. Whether working at home, at the office, or on the go, the headset helps users stay focused on what's important. The professional headsets are built to deliver exceptional audio and are integrated with the Webex platform for seamless collaboration and simple management. Bluetooth wireless, DECT, or wired headsets are available.N/A
Cisco IP Phones
Score 9.0 out of 10
N/A
Cisco began developing voice over IP (VoIP) communications and collaboration solutions in 1997. Currently, Cisco states they have more than 100,000 unified communications customers worldwide. The modern Cisco IP Phone portfolio includes VoIP and HD video phones designed to meet the needs of organizations.N/A
Pricing
Cisco HeadsetsCisco IP Phones
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco HeadsetsCisco IP Phones
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco HeadsetsCisco IP Phones
Considered Both Products
Cisco Headsets
Chose Cisco Headsets
They are the best in the market. Cisco devices have been leading in the market with their quality and design for years.
Chose Cisco Headsets
It is better in every way--audio quality, app support, mic quality, noise cancellation
Cisco IP Phones

No answer on this topic

Top Pros
Top Cons
Best Alternatives
Cisco HeadsetsCisco IP Phones
Small Businesses
Zoom Workplace
Zoom Workplace
Score 8.2 out of 10
Lifesize Video Conferencing
Lifesize Video Conferencing
Score 8.0 out of 10
Medium-sized Companies
Cisco Webex DX80 (discontinued)
Cisco Webex DX80 (discontinued)
Score 9.2 out of 10
Cisco Headsets
Cisco Headsets
Score 9.0 out of 10
Enterprises
Cisco Webex DX80 (discontinued)
Cisco Webex DX80 (discontinued)
Score 9.2 out of 10
Cisco Headsets
Cisco Headsets
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco HeadsetsCisco IP Phones
Likelihood to Recommend
8.4
(61 ratings)
8.9
(57 ratings)
Likelihood to Renew
2.7
(1 ratings)
8.5
(2 ratings)
Usability
9.1
(1 ratings)
8.7
(11 ratings)
Support Rating
7.7
(3 ratings)
8.4
(43 ratings)
Implementation Rating
-
(0 ratings)
7.0
(1 ratings)
User Testimonials
Cisco HeadsetsCisco IP Phones
Likelihood to Recommend
Cisco
Since COVID we have downsized office, so now we have a smaller office with the same amount of people in it. So 10am Monday when everybody is on a call, it is very loud in the office and people complain that other headphones pick up too much background noise. The Cisco Headsets seem to pick up a lot less background noise... thank you and well done.
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Cisco
We have found so many use cases for Cisco IP Phones and have not come across too many situations where they were not well suited, other than being mobile. We have moved to another Cisco Solution for Mobile communications. We have phones all over the place, in offices, in clinical areas, in lobby or public areas, and even in all of our conferencing and meeting spaces.
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Pros
Cisco
  • Cancel the noise side of things. You can't hear anything in the background. I quite often talk really loud because I can't hear myself talking and it's comfortable. They are really comfortable. We've got the wireless ones and they just sit so comfortably on your head. Amazing.
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Cisco
  • Vibrant display
  • Retains mute functionality between headset and speakerphone
  • Consistent and incredibly clear audio
  • Energy saving mode, during nighttime hours
  • Mute light is physically linked with the button and the feature, if that light is on, you KNOW you're muted!
  • Variety of customizable ringtones
  • Supports up to 10 lines, if needed
  • Built-in camera provides quick and easy access to join any meeting or call in 720p HD
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Cons
Cisco
  • Being able to adjust the sound profiles from places other than a phone app
  • Make it so the USB wireless dongle is reliable
  • The touch controls on the outside don't always seem to work reliably the ones on the back work just fine
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Cisco
  • So while the 6800 range may not offer slick features, it still provides all the core functionality that businesses have come to expect from their VoIP handsets.
  • Most of the handsets that make up the 6800 series do come with a greyscale display, which may be disappointing if employees are used to working with color VoIP solutions.
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Likelihood to Renew
Cisco
No answers on this topic
Cisco
i think it's profitable and a good return on investment as a person who make an architecture based on VOIP with IP phones i really enjoyed the process of configuration of the router , the switch and everything and then when i had to test the communication between two phones I've configured it was a joy. Also it's a good phone to receive and give calls to our clients.
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Usability
Cisco
I have yet to find a use case where the 730 is not appropriate. The audio quality and active noise cancellation capabilities are excellent, and the portability puts it above many alternatives.
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Cisco
Easy to use Functions are self-explanatory Light Efficient I generally have no complaints about them as they get the job done. Just a few employments on maybe graphics or so otherwise they are really great 👍 no complaints... Maybe it is just because is just a user and doesn't implement them or something.
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Support Rating
Cisco
Too expensive and too heavy and too uncomfortable. It just didn't deliver the experience that we thought we would get based on the price. I can get the same features, for cheaper, with a more comfortable headset from another vendor. So overall this one just never got put on the final list.
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Cisco
Cisco support is very quick, we can raise the Cisco TAC case by email or using Cisco's website. And if anything urgent like P1 or P2 issues we can directly call to Cisco customer support number and speak with support engineers quickly. So it helps to resolve issues in highly speedy manner.
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Implementation Rating
Cisco
No answers on this topic
Cisco
Reduced equipment and infrastructure cost increased productivityEasier network management
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Alternatives Considered
Cisco
I usually use community apps and websites. I operate multiple channels and audio rooms and that's where Cisco Headsets helps me out w.r.t the hardware part. My audio-rooms have become more engaging and my webinars are clear when I pre-record them. Even when live, everything seems to work fine. Earlier I was using another vendor's headsets but I had problem with the mic however with Cisco Headsets, my modulation part is going on quite well and I think that I'll also give a positive review about the product in my IT teams internal survey.
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Cisco
The 8800 series phone is lighter and has a better build quality with all except the flagship phones from Yealink, Mitel, and Avaya. The Yealink S59 and Avaya Vantage have a touch screen interface the make them more akin to the old DX650 which is more high-end than the 8800 currently.
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Return on Investment
Cisco
  • Superior quality has enhanced overall experience of meeting and calls
  • High compability and Ability to connect to wide range of devices have increased ease of working
  • Decent battery life and quick-charge is desirable for long calls
  • Pairing fails sometimes and requires multiple tries which is time consuming
  • Unintentional unmuting/muting during client call can cause major issues. There is requirement for a smart mute feature
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Cisco
  • I set up the desk for new hires in our group - it is super easy to plug in this phone and have them up and running.
  • Having the ability to pre-program speed dial numbers ensures that new hires are able to reach help without having to search for a number.
  • The ability to program ring tones is great, so if we are in the shared space meeting and we hear a phone ring, we know who's phone is ringing - the meeting can go on without everyone leaving to check.
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ScreenShots

Cisco Headsets Screenshots

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