Cisco Identity Services Engine (ISE) vs. Zabbix

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Identity Services Engine (ISE)
Score 8.9 out of 10
N/A
The Cisco Identity Services Engine (ISE) offers a network-based approach for adaptable, trusted access everywhere, based on context. It gives the user intelligent, integrated protection through intent-based policy and compliance solutions.N/A
Zabbix
Score 8.8 out of 10
N/A
Zabbix is an open-source network performance monitoring software. It includes prebuilt official and community-developed templates for integrating with networks, applications, and endpoints, and can automate some monitoring processes.N/A
Pricing
Cisco Identity Services Engine (ISE)Zabbix
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco Identity Services Engine (ISE)Zabbix
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Identity Services Engine (ISE)Zabbix
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Cisco Identity Services Engine (ISE)Zabbix
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User Ratings
Cisco Identity Services Engine (ISE)Zabbix
Likelihood to Recommend
8.8
(92 ratings)
8.5
(28 ratings)
Likelihood to Renew
9.6
(3 ratings)
9.0
(3 ratings)
Usability
7.0
(3 ratings)
8.6
(4 ratings)
Availability
8.9
(3 ratings)
-
(0 ratings)
Performance
9.0
(1 ratings)
-
(0 ratings)
Support Rating
7.0
(6 ratings)
5.0
(5 ratings)
Implementation Rating
8.9
(3 ratings)
8.0
(2 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
8.0
(2 ratings)
-
(0 ratings)
Ease of integration
6.1
(3 ratings)
-
(0 ratings)
Product Scalability
8.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
Cisco Identity Services Engine (ISE)Zabbix
Likelihood to Recommend
Cisco
One scenario I already mentioned is authentication integration. So that works well. We haven't run any situation where it is not suited, so we haven't run into that situation. So I am not really sure that would it work or not. But right now, so far so good.
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Zabbix
Zabbix is great for monitoring your servers and seeing alerts when the system uses too much CPU or memory. This allowed the system Engineer to be proactive and add resources to these systems to avoid interrupting the services. Especially servers running operations applications and services. This is one of the best usages for Zabbix.
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Pros
Cisco
  • The most beneficial thing that I love about it, there are tons of things that I love about ISE and that it does well, but the most fascinating that I feel about is its integration with DNA center or Catalyst Center using PX Grid as the protocol wherein ISE acts as a policy server for the entire campus hand in hand with Catalyst Center to make sure that the policy policy follows the user and also in the background hand in hand with DNA Center or Catalyst Center makes sure microsegmentation is implemented so that east west traffic is blocked and takes care of the campus.
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Zabbix
  • Collecting hardware data - CPU, Memory, Network, and Disk Metrics are collected and reported on.
  • Flexible design - It is very easy to build out even very large environments via the templating system. You can also start where you are - network monitoring, server monitoring, etc. and then build it out from there as time and resources permit.
  • Provides a "plugin architecture" (via XML templates) to allow end users to extend it to monitor all kinds of equipment, software, or other metrics that are not already added into the software already.
  • Very complete documentation. Almost every aspect of Zabbix has been documented and reported on.
  • Cost - Zabbix is FOSS software and always free. Support is reasonably priced and readily available.
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Cons
Cisco
  • I guess the user experience itself, it's sometimes a little bit slow, but this is also dependent on the platform and the scale of the deployment of course. But actually functionality-wise it's really, really good. But yeah, it could sometimes be a little quicker to react on the good front.
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Zabbix
  • Creating an alert & its trigger can be made easier.
  • More VM-based data collection counters should be introduced to have better VM monitoring.
  • The raw counters collection agent in every node is relatively weak. It goes down often, which needs more stability.
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Likelihood to Renew
Cisco
We are so very reliant on Cisco Identity Services Engine at this point that finding another solution would be a big hassle for us.
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Zabbix
It is free. It didn't cost anything to implement (other than my time and the cost incurred for it) and it is filling a badly needed gap in our IT infrastructure. Support is available if we have issues and can be done annually or paid for on a per incident basis as needed. Expansion, updates, and all other future lifecycle activities are likewise free of cost, so as long as someone is able to implement/maintain the software (and the OSS project is maintained) then I imagine the company will never leave it.
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Usability
Cisco
For us the solution is very easily useable on its own. Perhaps that has to do because we started using ISE in the 1.2 days and have seen it grow during the years. Policy creation, etc. is all very visible and thus easy to use. Deployment of multiple nodes is also incredibly easy and flexible. You can easily add or remove nodes as you wish.
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Zabbix
I think every organization, especially the IT department, needs a tool like this. I know of another product like Zabbix that gives a similar or the same solution, but its range makes it very useful. You can see almost all the device info in one place: disk usage, disk space, network usage, etc.
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Reliability and Availability
Cisco
We do have to occasionally reboot the servers when they get low on memory, but we're also a few versions behind. Availability has generally been pretty good though with no major outages in the time that we've had it implemented.
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Zabbix
No answers on this topic
Performance
Cisco
yes it does. depending on where you coming from. Logs are pretty busy same as report. it also depending on devices count and design.
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Zabbix
No answers on this topic
Support Rating
Cisco
Cisco support is second to none, both in terms of how you access support but also the knowledge of the individual support teams. If you focus on one technology and provide "manufacturer support" then you can rest assured that you are accessing Cisco's top individuals. I feel like this is a USP for Cisco support.
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Zabbix
The setup is the most time-consuming portion of using zabbix. It takes a lot of effort to shape it into a usable format and even then it can get very messy. It's not exactly intuitive and as mentioned the UI seems a bit antiquated. If I was to roll out a monitoring solution from scratch, I'd probably look for alternatives which are easier to use and maintain.
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Online Training
Cisco
Training can only cover certain areas, there are a lot of areas training just can't cover. You have to learn by doing it.
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Zabbix
No answers on this topic
Implementation Rating
Cisco
I did participate in the implementation of Cisco ISE and while there were times when it was confusing and we had a lot of trial and error, overall the experience was fine.
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Zabbix
We are a mainly Windows environment, so it would be useful if we could have used Active Directory to deploy agents. As of version 4.2, Zabbix has announced a new agent MSI file to allow exactly that. Unfortunately, we didn't have that option. Also, for Linux and MAC deployments, there is no simple way to deploy that. Using remote scripts you may be able to create something, but most places will opt for either SNMP (agentless) or manual installation of agents to add to Zabbix. A way of deploying agents via discovery would go a long way to helping in the adoption of the tool.
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Alternatives Considered
Cisco
In our case, the entire core of our network is based on Cisco technologies as well as user access. For this reason it was the simplest choice given that both by integration and by knowledge of the platform it was the solution with the least complexity and the best adoption curve offered us.
At the level of capabilities, they seemed really similar to us, each option having some point where it surpassed the others and others where it was surpassed.
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Zabbix
We're using the Solarwinds suite as our global monitoring standard, but it is very complex and its licensing model makes it difficult to monitor a wide range of technologies. So, we're using Zabbix as a complement on our monitoring process. Zabbix is a way more flexible and has free integrations to a wide range of technologies. It is also more 'user friendly' and easy to manage.
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Contract Terms and Pricing Model
Cisco
Cisco ISE was competitively priced and Cisco was able to leverage some of our existing contracts to help ease the purchase.
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Zabbix
No answers on this topic
Scalability
Cisco
It's fully customised and comprehensive. only thing is you need to know what you want. Proper research and planning would save lots of time and effort .
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Zabbix
No answers on this topic
Return on Investment
Cisco
  • Cisco ISE is fairly expensive, but I feel that the time it saves our team is well worth it.
  • We have been able to roll this our to all of our teams, and they can each manage their own device and it is really convenient to have each team mange their own devices
  • Once it is deployed and configured, it seems like there isn't much upkeep, so we don't have to hire someone to manage it we do it by committee.
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Zabbix
  • Good ROI when trying to get ahead of network related problems instead of waiting for users to complain
  • Good ROI when doing upgrades or exploratory work on a neglected network
  • Good ROI when showing usage trends to management showing higher actual usage versus what was thought to be happening
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