What users are saying about
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Top Rated
426 Ratings
5 Ratings

Cisco Jabber

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Top Rated
426 Ratings
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Score 8.1 out of 100
5 Ratings
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Score 5.4 out of 100

Feature Set Ratings

  • Cisco Jabber ranks higher in 1 feature set: Project Management
  • TigerText ranks higher in 1 feature set: File Sharing & Management
  • Cisco Jabber and TigerText are tied in 1 feature set: Communication

Project Management

6.5

Cisco Jabber

65%
5.4

TigerText

54%
Cisco Jabber ranks higher in 6/7 features

Task Management

7.3
73%
69 Ratings
4.5
45%
2 Ratings

Gantt Charts

5.7
57%
10 Ratings
2.0
20%
1 Rating

Scheduling

7.0
70%
78 Ratings
5.0
50%
1 Rating

Workflow Automation

6.0
60%
17 Ratings
6.0
60%
1 Rating

Mobile Access

8.1
81%
119 Ratings
9.0
90%
3 Ratings

Search

7.3
73%
110 Ratings
7.0
70%
2 Ratings

Visual planning tools

4.1
41%
17 Ratings
4.0
40%
1 Rating

Communication

6.1

Cisco Jabber

61%
6.1

TigerText

61%
Cisco Jabber ranks higher in 5/8 features

Chat

8.6
86%
148 Ratings
8.0
80%
3 Ratings

Notifications

8.3
83%
148 Ratings
8.0
80%
3 Ratings

Discussions

7.6
76%
126 Ratings
8.0
80%
3 Ratings

Surveys

5.0
50%
15 Ratings
3.0
30%
1 Rating

Internal knowledgebase

5.3
53%
20 Ratings
7.0
70%
1 Rating

Integrates with GoToMeeting

4.0
40%
12 Ratings
4.0
40%
1 Rating

Integrates with Gmail and Google Hangouts

2.0
20%
12 Ratings
5.0
50%
1 Rating

Integrates with Outlook

7.8
78%
58 Ratings
6.0
60%
1 Rating

File Sharing & Management

6.7

Cisco Jabber

67%
8.5

TigerText

85%
TigerText ranks higher in 7/8 features

Versioning

7.5
75%
69 Ratings
6.0
60%
1 Rating

Video files

6.9
69%
101 Ratings
8.0
80%
2 Ratings

Audio files

7.6
76%
106 Ratings
8.0
80%
2 Ratings

Document collaboration

7.4
74%
87 Ratings
10.0
100%
1 Rating

Access control

6.9
69%
31 Ratings
9.0
90%
2 Ratings

Advanced security features

6.8
68%
33 Ratings
9.0
90%
3 Ratings

Integrates with Google Drive

5.0
50%
10 Ratings
9.0
90%
1 Rating

Device sync

5.7
57%
22 Ratings
9.0
90%
2 Ratings

Attribute Ratings

  • TigerText is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

8.1

Cisco Jabber

81%
156 Ratings
9.0

TigerText

90%
3 Ratings

Likelihood to Renew

5.6

Cisco Jabber

56%
6 Ratings

TigerText

N/A
0 Ratings

Usability

9.0

Cisco Jabber

90%
8 Ratings

TigerText

N/A
0 Ratings

Support Rating

7.9

Cisco Jabber

79%
24 Ratings
9.0

TigerText

90%
2 Ratings

Likelihood to Recommend

Cisco Jabber

I believe that Cisco Jabber performs exceptionally well in team-based workplaces where various communication tools within the app enable team coordination, project planning, and data-sharing, all within the platform whilst remaining lightweight & easy-to-use even among the less tech-literate employees. However, given that this is premium software that's paid, I think that many schools & colleges conducting online classes may feel less inclined to spend money on the platform & instead resort to free alternatives, such as Google Meet & Microsoft Teams.
Mohammad Mashmoushi | TrustRadius Reviewer

TigerText

TigerText is helpful to an extent. I know my messages and photos are secure, which protects patient information, but it is difficult for them to use the program with me, and I rely on constant communication to provide services.
Anonymous | TrustRadius Reviewer

Pros

Cisco Jabber

  • Easy connection with internal and external colleagues via syncing with Outlook contacts.
  • Single Number Reach (SNR) enables connectivity and consistent contact number in any geographic location, which is great during business travel.
  • Great compatibility with a headset or other Bluetooth devices. Retains all functionality of an office phone but eliminates the need for transporting hardware equipment.
Anonymous | TrustRadius Reviewer

TigerText

  • The product works great on its own.
  • There is a free trail version that you can use to test if the product will work for your needs.
  • Installation is quite easy on the device as well.
Joshua Horne | TrustRadius Reviewer

Cons

Cisco Jabber

  • Stability depends on internet connection more than it needs to
  • Using different tools for almost the same purpose(collaboration) is not user-friendly. Maybe a super product combining WebEx and Jabber features could be an option.
  • Expensive pricing and pricing model for big organizations (per license)
ozan guner | TrustRadius Reviewer

TigerText

  • Tiger Text can be difficult to install
  • Not user friendly
  • Needs 2 apps on your phone to work
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Jabber

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$50 Per License

Cisco Jabber Editions & Modules

Edition
Jabber for Desktop$50.001
  1. Per License
Additional Pricing Details

TigerText

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

TigerText Editions & Modules

Additional Pricing Details

Likelihood to Renew

Cisco Jabber

Cisco Jabber 5.6
Based on 6 answers
I don’t have access to video features.) In an age when our smartphones
do everything but call our friends, family, or clients, it’s refreshing
to have a desktop app that can make calls in the smartphone’s place. It
seems appropriate in a time when we’re all worried about the robots
rising and taking over the world. Why not transfer the functionality of a
telephone to the same computer where we program those world-dominating
robots? It’s practical. Cisco Jabber takes the classic idea of making
calls with a phone and puts it in the same place where we spend most of
our worktime. This frees up desk space, as well as keeps the smartphone
available for what it was invented to do: take Instagram photos. Not to
mention, because it has its own number, it makes it easier to contact
clients without having to give them your personal phone number. Need to
make a call, but you don’t want to share your home phone? Cisco Jabber
makes that easy. And best of all, because you call through your
computer, all you need is a microphone to speak and speakers to listen,
and you never have to pick up the phone at all. If you hate having
sweaty ears, then Cisco Jabber is your app of choice. Note: Because I
have access to phone features only, and Cisco Jabber has more available
that I can’t use, I can see where it may also be a pro for business
owners that Cisco apparently allows custom features availability for
users, depending on roles.
Siddharth Goyal | TrustRadius Reviewer

TigerText

No score
No answers yet
No answers on this topic

Usability

Cisco Jabber

Cisco Jabber 9.0
Based on 8 answers
There are still some improvements to be made between MAC and Windows users. Also the share screen between various devices does not always work. Any user can quickly adapt and understand how to use Jabber. The interface is very intuitive and straight forward. The transition between interfaces on PCs, to tablets, to mobile devices is also very consistent and set up almost identically
Kaitlin Tucker | TrustRadius Reviewer

TigerText

No score
No answers yet
No answers on this topic

Support Rating

Cisco Jabber

Cisco Jabber 7.9
Based on 24 answers
Even with the Jabber client, Cisco support is outstanding, with the knowledge and quick response you would expect from them. Their engineers understand their products and our issues are usually addressed quickly and by the same person we originally connect with instead of getting passed to additional people. Follow-up is good too. Their support is thorough.
Debbie Johnson | TrustRadius Reviewer

TigerText

TigerText 9.0
Based on 2 answers
Support has been top-notch. The only additional recommendation that I'd give is to create video walkthroughs of some of the basic functionality. That would have gotten us up and operating much faster than having to poke around with the product--it was a sort of trial-and-error.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cisco Jabber

In terms of general communication, it stacks up better as you can use your account on pc or mobile(great for people who are not 100% of the time in front of their desk or running errands), [and it's] not a pain to set this up on your mobile device compared to competitors.
Jian Groenewald | TrustRadius Reviewer

TigerText

This stacks up well against its competitors because this is what is mostly used in the hospitals today. So when students have use and experience with this program, they are ready when they come across it in the real world job. We feel that this experience is invaluable and helps students fit into their positions better when they go into their work environments.
Joshua Horne | TrustRadius Reviewer

Return on Investment

Cisco Jabber

  • Its a tool that provides enhanced customer service capability to our user community. The users are able remain available while working in almost any location.
  • More work gets done when people can collaborate and communicate better. Our efficiency is increasing as we continue to roll out the application to our user community.
Eric Taylor | TrustRadius Reviewer

TigerText

  • Helps to improve communication
  • Helps to maintain confidentiality
  • Helps to improve efficiency of communication
Anonymous | TrustRadius Reviewer

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