What users are saying about
Cisco Jabber
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Top Rated
426 Ratings
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Based on 426 reviews and ratings
5 Ratings
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Based on 5 reviews and ratings
Feature Set Ratings
- Cisco Jabber ranks higher in 1 feature set: Project Management
- TigerText ranks higher in 1 feature set: File Sharing & Management
- Cisco Jabber and TigerText are tied in 1 feature set: Communication
Project Management
6.5
Cisco Jabber
65%

5.4
TigerText
54%
Cisco Jabber ranks higher in 6/7 features
Cisco Jabber ranks higher in 6/7 features
Task Management
7.3
73%
69 Ratings

4.5
45%
2 Ratings
Gantt Charts
5.7
57%
10 Ratings

2.0
20%
1 Rating
Scheduling
7.0
70%
78 Ratings

5.0
50%
1 Rating
Workflow Automation
6.0
60%
17 Ratings

6.0
60%
1 Rating
Mobile Access
8.1
81%
119 Ratings

9.0
90%
3 Ratings
Search
7.3
73%
110 Ratings

7.0
70%
2 Ratings
Visual planning tools
4.1
41%
17 Ratings

4.0
40%
1 Rating
Communication
6.1
Cisco Jabber
61%

6.1
TigerText
61%
Cisco Jabber ranks higher in 5/8 features
Cisco Jabber ranks higher in 5/8 features
Chat
8.6
86%
148 Ratings

8.0
80%
3 Ratings
Notifications
8.3
83%
148 Ratings

8.0
80%
3 Ratings
Discussions
7.6
76%
126 Ratings

8.0
80%
3 Ratings
Surveys
5.0
50%
15 Ratings

3.0
30%
1 Rating
Internal knowledgebase
5.3
53%
20 Ratings

7.0
70%
1 Rating
Integrates with GoToMeeting
4.0
40%
12 Ratings

4.0
40%
1 Rating
Integrates with Gmail and Google Hangouts
2.0
20%
12 Ratings

5.0
50%
1 Rating
Integrates with Outlook
7.8
78%
58 Ratings

6.0
60%
1 Rating
File Sharing & Management
6.7
Cisco Jabber
67%

8.5
TigerText
85%
TigerText ranks higher in 7/8 features
TigerText ranks higher in 7/8 features
Versioning
7.5
75%
69 Ratings

6.0
60%
1 Rating
Video files
6.9
69%
101 Ratings

8.0
80%
2 Ratings
Audio files
7.6
76%
106 Ratings

8.0
80%
2 Ratings
Document collaboration
7.4
74%
87 Ratings

10.0
100%
1 Rating
Access control
6.9
69%
31 Ratings

9.0
90%
2 Ratings
Advanced security features
6.8
68%
33 Ratings

9.0
90%
3 Ratings
Integrates with Google Drive
5.0
50%
10 Ratings

9.0
90%
1 Rating
Device sync
5.7
57%
22 Ratings

9.0
90%
2 Ratings
Attribute Ratings
- TigerText is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
8.1
Cisco Jabber
81%
156 Ratings

9.0
TigerText
90%
3 Ratings
Likelihood to Renew
5.6
Cisco Jabber
56%
6 Ratings

TigerText
N/A
0 Ratings
Usability
9.0
Cisco Jabber
90%
8 Ratings

TigerText
N/A
0 Ratings
Support Rating
7.9
Cisco Jabber
79%
24 Ratings

9.0
TigerText
90%
2 Ratings
Likelihood to Recommend
Cisco Jabber
I believe that Cisco Jabber performs exceptionally well in team-based workplaces where various communication tools within the app enable team coordination, project planning, and data-sharing, all within the platform whilst remaining lightweight & easy-to-use even among the less tech-literate employees. However, given that this is premium software that's paid, I think that many schools & colleges conducting online classes may feel less inclined to spend money on the platform & instead resort to free alternatives, such as Google Meet & Microsoft Teams.
Structural Engineer
MaisonComputer Software, 1-10 employees
TigerText
TigerText is helpful to an extent. I know my messages and photos are secure, which protects patient information, but it is difficult for them to use the program with me, and I rely on constant communication to provide services.

Verified User
Director in Information Technology
Hospital & Health Care Company, 51-200 employeesPros
Cisco Jabber
- Easy connection with internal and external colleagues via syncing with Outlook contacts.
- Single Number Reach (SNR) enables connectivity and consistent contact number in any geographic location, which is great during business travel.
- Great compatibility with a headset or other Bluetooth devices. Retains all functionality of an office phone but eliminates the need for transporting hardware equipment.

Verified User
Analyst in Quality Assurance
Medical Device Company, 10,001+ employeesTigerText
- The product works great on its own.
- There is a free trail version that you can use to test if the product will work for your needs.
- Installation is quite easy on the device as well.
Lab and Technology Coordinator
Louisiana Tech UniversityHigher Education, 1001-5000 employees
Cons
Cisco Jabber
- Stability depends on internet connection more than it needs to
- Using different tools for almost the same purpose(collaboration) is not user-friendly. Maybe a super product combining WebEx and Jabber features could be an option.
- Expensive pricing and pricing model for big organizations (per license)
Senior IT Infrastructure Specialist
HiltiConstruction, 201-500 employees
TigerText
- Tiger Text can be difficult to install
- Not user friendly
- Needs 2 apps on your phone to work

Verified User
Professional in Other
Hospital & Health Care Company, 5001-10,000 employeesPricing Details
Cisco Jabber
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$50 Per License
Cisco Jabber Editions & Modules
Edition
Jabber for Desktop | $50.001 |
---|
- Per License
Additional Pricing Details
—TigerText
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—Starting Price
—TigerText Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
Cisco Jabber
Cisco Jabber 5.6
Based on 6 answers
I don’t have access to video features.) In an age when our smartphones
do everything but call our friends, family, or clients, it’s refreshing
to have a desktop app that can make calls in the smartphone’s place. It
seems appropriate in a time when we’re all worried about the robots
rising and taking over the world. Why not transfer the functionality of a
telephone to the same computer where we program those world-dominating
robots? It’s practical. Cisco Jabber takes the classic idea of making
calls with a phone and puts it in the same place where we spend most of
our worktime. This frees up desk space, as well as keeps the smartphone
available for what it was invented to do: take Instagram photos. Not to
mention, because it has its own number, it makes it easier to contact
clients without having to give them your personal phone number. Need to
make a call, but you don’t want to share your home phone? Cisco Jabber
makes that easy. And best of all, because you call through your
computer, all you need is a microphone to speak and speakers to listen,
and you never have to pick up the phone at all. If you hate having
sweaty ears, then Cisco Jabber is your app of choice. Note: Because I
have access to phone features only, and Cisco Jabber has more available
that I can’t use, I can see where it may also be a pro for business
owners that Cisco apparently allows custom features availability for
users, depending on roles.
do everything but call our friends, family, or clients, it’s refreshing
to have a desktop app that can make calls in the smartphone’s place. It
seems appropriate in a time when we’re all worried about the robots
rising and taking over the world. Why not transfer the functionality of a
telephone to the same computer where we program those world-dominating
robots? It’s practical. Cisco Jabber takes the classic idea of making
calls with a phone and puts it in the same place where we spend most of
our worktime. This frees up desk space, as well as keeps the smartphone
available for what it was invented to do: take Instagram photos. Not to
mention, because it has its own number, it makes it easier to contact
clients without having to give them your personal phone number. Need to
make a call, but you don’t want to share your home phone? Cisco Jabber
makes that easy. And best of all, because you call through your
computer, all you need is a microphone to speak and speakers to listen,
and you never have to pick up the phone at all. If you hate having
sweaty ears, then Cisco Jabber is your app of choice. Note: Because I
have access to phone features only, and Cisco Jabber has more available
that I can’t use, I can see where it may also be a pro for business
owners that Cisco apparently allows custom features availability for
users, depending on roles.
Software Engineer
Jaypee University of Information TechnologyComputer Software, 201-500 employees
TigerText
No score
No answers yet
No answers on this topic
Usability
Cisco Jabber
Cisco Jabber 9.0
Based on 8 answers
There are still some improvements to be made between MAC and Windows users. Also the share screen between various devices does not always work. Any user can quickly adapt and understand how to use Jabber. The interface is very intuitive and straight forward. The transition between interfaces on PCs, to tablets, to mobile devices is also very consistent and set up almost identically
Communications Coordinator
Chastain-Skillman,IncCivil Engineering, 51-200 employees
TigerText
No score
No answers yet
No answers on this topic
Support Rating
Cisco Jabber
Cisco Jabber 7.9
Based on 24 answers
Even with the Jabber client, Cisco support is outstanding, with the knowledge and quick response you would expect from them. Their engineers understand their products and our issues are usually addressed quickly and by the same person we originally connect with instead of getting passed to additional people. Follow-up is good too. Their support is thorough.
Systems Administrator
Gentry LockeLaw Practice, 51-200 employees
TigerText
TigerText 9.0
Based on 2 answers
Support has been top-notch. The only additional recommendation that I'd give is to create video walkthroughs of some of the basic functionality. That would have gotten us up and operating much faster than having to poke around with the product--it was a sort of trial-and-error.

Verified User
Director in Information Technology
Hospital & Health Care Company, 51-200 employeesAlternatives Considered
Cisco Jabber
In terms of general communication, it stacks up better as you can use your account on pc or mobile(great for people who are not 100% of the time in front of their desk or running errands), [and it's] not a pain to set this up on your mobile device compared to competitors.
Service Support Analyst
NSC GlobalInformation Technology & Services, 501-1000 employees
TigerText
This stacks up well against its competitors because this is what is mostly used in the hospitals today. So when students have use and experience with this program, they are ready when they come across it in the real world job. We feel that this experience is invaluable and helps students fit into their positions better when they go into their work environments.
Lab and Technology Coordinator
Louisiana Tech UniversityHigher Education, 1001-5000 employees
Return on Investment
Cisco Jabber
- Its a tool that provides enhanced customer service capability to our user community. The users are able remain available while working in almost any location.
- More work gets done when people can collaborate and communicate better. Our efficiency is increasing as we continue to roll out the application to our user community.
VoIP Network Administrator
Penn State UniversityHigher Education, 10,001+ employees
TigerText
- Helps to improve communication
- Helps to maintain confidentiality
- Helps to improve efficiency of communication

Verified User
Professional in Other
Hospital & Health Care Company, 5001-10,000 employees