What users are saying about
41 Ratings
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Score 9.1 out of 100
14 Ratings
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Score 7.1 out of 100

Attribute Ratings

  • Cisco Meraki SM is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.0

Cisco Meraki SM

90%
11 Ratings
5.0

Sophos Mobile

50%
1 Rating

Usability

9.0

Cisco Meraki SM

90%
1 Rating

Sophos Mobile

N/A
0 Ratings

Support Rating

8.0

Cisco Meraki SM

80%
4 Ratings

Sophos Mobile

N/A
0 Ratings

Product Scalability

8.6

Cisco Meraki SM

86%
5 Ratings

Sophos Mobile

N/A
0 Ratings

Likelihood to Recommend

Cisco Meraki SM

One of the scenarios where we can apply Cisco System Manager is when our company has the need to manage, monitor and support mobile devices and portable computing equipment, allowing us centralized management and remote support for devices. If we have devices apple system manager has more features. A scenario where it does not apply is when we have mobile devices that are not compatible with the SM software.
Anonymous | TrustRadius Reviewer

Sophos Mobile

Sophos Mobile Control is greatly welcome when corporate networks allow BYOD on the office, and on the wireless networks around it. It allows you to control what the users are doing, and on this kind of explanation that I'm doing, perhaps EVERY company is suited for this kind of example. Nowadays the same user that has access to our corporate network is allowed to access multiple apps, that the IT security department isn't aware of. To have visibility is one of the most important things among security issues.
Juan Carlos Sanchez Pignalosa | TrustRadius Reviewer

Pros

Cisco Meraki SM

  • We can create templates for our mobile devices that make new hardware deployments a breeze.
  • Pushing out new with Apple Business Manager is easy and efficient.
  • We get tons of real-time information on our devices and useful historical information and logs.
  • Kiosk and Single App mode is great for single purpose tablets.
Philip Dixon | TrustRadius Reviewer

Sophos Mobile

  • Easy deployment.
  • We are on next generation type of tools to be able to protect corporate data.
  • Allows the management IT group to be able to control the probable theft of information.
Juan Carlos Sanchez Pignalosa | TrustRadius Reviewer

Cons

Cisco Meraki SM

  • Limited ability for "command line" functions. For example, we had a laptop that was stolen and showed to be online, but we could not wipe it. We were able to access a command prompt, but it would not accept DISKPART or FORMAT commands to try and make the PC unusable.
  • The GPS location is not terribly accurate and frequently it "guesses" location based off of an IP address rather than actually activating the GPS on the device. This makes tracking lost/stolen devices very difficult.
  • Difficulty getting devices to correctly show their status in the dashboard. For example, I can have a PC that is online and connected to the Internet, but shows to be offline in the dashboard. Only after refreshing many times would it indicate that the PC was actually online, thus allowing me to administer it.
Anonymous | TrustRadius Reviewer

Sophos Mobile

  • The platform was developed many years ago, a fresher look (even for the cloud-based console) would be appreciated.
  • The ability to control mail platforms other than MS Exchange.
  • The ability to control more features on iOS (knowing how the iOS Platform is at the moment).
Juan Carlos Sanchez Pignalosa | TrustRadius Reviewer

Pricing Details

Cisco Meraki SM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Sophos Mobile

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Usability

Cisco Meraki SM

Cisco Meraki SM 9.0
Based on 1 answer
It has is easy to use overall and is very powerful. The learning curve for the system is very small and I have found it easy to train members of our team to use it. It can fit any size organization and the support is excellent. The ROI is well worth it. If you have a multiplatform ecosystem, this tool is near perfect.
Laurance J. Specht | TrustRadius Reviewer

Sophos Mobile

No score
No answers yet
No answers on this topic

Support Rating

Cisco Meraki SM

Cisco Meraki SM 8.0
Based on 4 answers
We have found that Cisco Meraki has always had very good customer support. In the rare case, when we have needed assistance they have always been quick to respond and solve the issue.
Anonymous | TrustRadius Reviewer

Sophos Mobile

No score
No answers yet
No answers on this topic

Alternatives Considered

Cisco Meraki SM

The only product I have used that is similar is Apple Configurator. While a powerful solution, it requires physical access to the devices which is not always possible, especially on a large site. Meraki is able to achieve many of the same functions as the Apple configurator but without ever needing to physically access the device, other than initial setup and registration.
Anonymous | TrustRadius Reviewer

Sophos Mobile

Personally, haven't seen any other MDM on the market, but I feel since Sophos is greatly known to have easy to use products, that the others may not be as easy to use as Sophos Mobile Control. One of the key factors for organizations to choose Sophos Mobile Control and Security is because the Android OS (most attacked OS on the planet) is protected with award-winning antivirus and anti malware from Sophos. We have seen as advisors, how unprotected customers, get huge telecom bills because of the lack of security, since they think that an Android OS is healthy enough... big mistake. One simple thing I always tell friends, family and customers, protect your Android device with Sophos Security (it's free for home users).
Juan Carlos Sanchez Pignalosa | TrustRadius Reviewer

Scalability

Cisco Meraki SM

Cisco Meraki SM 8.6
Based on 5 answers
It’s scalable up to a point and will scale well from small to a medium business, however, as a business grows and policies get more mature or detailed, you might have to later upgrade to a more appropriate enterprise solution such as MaaS360 or AirWatch. This solution however, will last quite a long tome for a growing business.
Matthaniel Cowell | TrustRadius Reviewer

Sophos Mobile

No score
No answers yet
No answers on this topic

Return on Investment

Cisco Meraki SM

  • Our immediate take away has been a savings of thousands a year in MDM fees. We were paying around $3.00 a device with our previous MDM and our average with Meraki is about $1.88 per device. That while providing far more functionality than our previous provider.
Mike Madsen | TrustRadius Reviewer

Sophos Mobile

  • We invest and make the ROI very quickly seen, when management on any company sees what they were missing on possible data breaches.
  • As a positive impact, it allows end users to quickly catch the true meaning for "Corporate Data".
  • A negative impact, sometimes is that the end user feels as it's being followed all around, which depending on the profile, it's a must on a device with corporate data access and/or storage.
Juan Carlos Sanchez Pignalosa | TrustRadius Reviewer

Screenshots

Cisco Meraki SM

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