Cisco Room Series vs. GoTo Room

Firstly from well suited: I have implemented Codec Device and Room Kit Pro in governmental place and it suited very well. It was again on Prem solution working with Cisco Meeting Servers and different countries were connected to the meeting. Network quality was perfect and Video quality voice quality were above the great. Everybody asked about the device which we were using after the call. Mainly the IT guys. For not so well experience I can say the place where we used Board Pro 55 but we have faced with the microphone problems. For the solutions we used wired Cisco SX20 devices microphones it solved the problem. But Board pro 55 itself made our experience little bit bad.

Incentivized

It works really well in a one on one settings when teachers are coordinating with individual trainers or workshops. It can be helpful as well during a team setting Q&A for follow up training. However, it is a struggle to use in large group settings when one presenter is speaking to a large group of people for trainings.

Incentivized

• Probably one of the best ones we had recently was using some of the new layouts within the room kits. We've had some kind of hybrids of large groups on site as well as individuals connecting through WebEx and being able to display things out properly and have the presentations easily visible as well as still seeing the presenter. It just makes things a lot easier to work with.

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• Video conferencing is clear and precise
• Scheduling is emailed and easy to access.
• The ease of getting used to the program is quick for all of our teachers.

Incentivized

• Does not work with other platforms like Zoom or Microsoft team
• It is very expensive compared to other similar products on the market like Polycom.
• Needs cisco webex licensing which makes it even more expensive to have this equipment in small offices.

• Learning how to work through multiple documents or presentations in a call can be tricky.
• Our rural setting does not allow for consistent internet connection, video is not always clear.
• Audio can be limited to a large room setting in workshops.

Incentivized

We like our Cisco endpoints a lot. However, the technology is getting better in the Zoom room market and we are interested in exploring those options. I'd really like to see some new improvements in the room kit series such as wireless controllers and the ability to mount the room kits in multiple configurations. I would also like to see the Room Kit and Room Kit Plus series standardize their audio line inputs to accommodate 3rd party microphone and DSP solutions.

Incentivized

There is a considerable amount of tech know-how needed to really make the Room Series work for most scenarios. This might be a due to the stark increase in remote based productivity as a result of COVID-19 and quarantine protocols. But CISCO support and documentation have not caught up the increase in adoption of these technologies. As a result, only personnel with substantial technical expertise are able to really make these systems work for the use-cases that is most relevant to our setting here at Clemson University.

Incentivized

Once the order was place we received very quickly

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Great product with a great user experience

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With our Cisco service contract, NBD replacement and 24/7/365 support are included. We have not had any issues with trying to get a replacement for defective parts or for support (ie: software or troubleshooting). Very satisfied with the level of support available.

Incentivized

Haven’t had a chance to need to connect with the service staff as we haven’t had to deal with any large issues beyond internet bandwidth restrictions. However, we feel like support would be very quick and efficient if we were to need it. The observations of setting up our doc cams and getting connected with workshop presenters has been smooth so far.

Incentivized

Very easy to implement. Integration into our Unified Communications platform was simple and quick

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The Webex Room Kit is without a doubt a much higher quality experience with audio and video. Especially with the recent enablement of USB passthrough mode in certain models, there is almost no comparison. Cisco has committed to the Room Kit being an open solution that will work in any use case on any platform. To get the best collaboration room experience there is no better choice.

GoToRoom does a great job of video conferencing with multiple users, similar to Zoom, but has easier access to documents similar to Google Classroom or Google Hangouts. It’s a nice blend of these three pieces of software.

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The product and backend systems are designed to scale from small to very large organization seamlessly and easily

Incentivized

• With this system, our staff is able to collaborate remotely, eliminating the need for an expensive office space.
• So that HR can handle a steady workload, we can plan meetings using this tool.
• Facilitates problem solving, reducing the need for product replacement.

Incentivized

• It has been helpful for us to connect with professional development consultants that are out of our region.
• It has provided opportunities for teachers to get training that otherwise would not have had an opportunity without driving long distances.

Incentivized