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Top Rated
105 Ratings

Cisco Umbrella

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Top Rated
105 Ratings
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Score 8.5 out of 100
12 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Cisco Umbrella

I think Cisco Umbrella is well suited for almost all organizations. It works so well that both a small business and a large business can use it without issues. Technically it can even be used by devices that don't support the client installer, so it can basically be used anywhere by anyone. The only downside to Cisco Umbrella is that it doesn't fully support Terminal Servers, in that it won't do user-based filtering, which can be a deal-breaker.
Anonymous | TrustRadius Reviewer

Palo Alto Networks URL Filtering PAN-DB

Overall website access control via the application or specific URL works well and is pretty easy to configure out of the box assuming you purchased the license. For organizations that have a wide variety of specific user needs for one-off websites, it works fantastic in conjunction with using an active directory group to manage this. Utilizing URL Categories is a very simple and easy way to provide a wider net when specific website control is not such a factor. If URL by category is not granular enough, you also have the option to utilize access permissions or restrictions based on external dynamic lists
Anonymous | TrustRadius Reviewer

Pros

Cisco Umbrella

  • Filters content at the DNS level. Makes it a little harder for the sneaky ones to make it through.
  • Since this is at the DNS level, using their DNS servers (as a forwarder to your local DNS) it is extremely fast. Transparent.
  • Always being updated. Not dependent on "definitions" or algorithms - a site is either blacklisted or whitelisted.
  • Easy to implement, apply, maintain
Dan Reynolds | TrustRadius Reviewer

Palo Alto Networks URL Filtering PAN-DB

  • Granular filtering with specific categories
  • Constantly updated
  • Alerts you when new categories are added
Kaitlyn Wright | TrustRadius Reviewer

Cons

Cisco Umbrella

  • Keeping up to date on known malicious sites and blocking those is difficult for all vendors, but this could always be improved upon.
  • A more detailed descriptions of what is included the Security Categories would be useful. Generic descriptions are provided. For example, state lottery sites could be detailed in the description of the Gambling category.
Randy Zuehlke | TrustRadius Reviewer

Palo Alto Networks URL Filtering PAN-DB

  • The top down URL filtering match can sometimes be tricky as the user may match something higher in the list and not receive all the permissions you intended.
  • The reporting feature for specific URL's could be more easily configured.
  • There is an additional cost for the URL filtering license.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Cisco Umbrella

Cisco Umbrella 10.0
Based on 3 answers
It is a great product. It is easy to manage and is affordable. We are a Cisco shop, so it is easily integrated with our other security suite of products to include Threat Response and SecureX.
Randy Zuehlke | TrustRadius Reviewer

Palo Alto Networks URL Filtering PAN-DB

No score
No answers yet
No answers on this topic

Usability

Cisco Umbrella

Cisco Umbrella 9.4
Based on 4 answers
The product was easy to install and get running. To maintain the product is also a simple matter of maintaining lists of wanted and unwanted domains or URLs. The basic and advanced security features all do what they are intended to do with no known erroneous outcomes
Randy Zuehlke | TrustRadius Reviewer

Palo Alto Networks URL Filtering PAN-DB

No score
No answers yet
No answers on this topic

Support Rating

Cisco Umbrella

Cisco Umbrella 8.2
Based on 54 answers
We have been Cisco fans for quite some time. This product / support team lives up to expectations and the high degree of service we have come to expect from them. Whenever we had any sort of question / issue (which there were not many, as this was fairly seamless to integrate) they were responsive and helpful towards finding a solution
Anonymous | TrustRadius Reviewer

Palo Alto Networks URL Filtering PAN-DB

Palo Alto Networks URL Filtering PAN-DB 9.0
Based on 2 answers
Palo support is excellent, and I have never had to wait when contacting them for support. One of the best support teams in the business, in my opinion.
Anonymous | TrustRadius Reviewer

Implementation Rating

Cisco Umbrella

Cisco Umbrella 9.0
Based on 2 answers
Overall, the implementation was smooth with little issues. Testing some of the advanced features and ensuring they did not impact our user population was the greatest challenge
Randy Zuehlke | TrustRadius Reviewer

Palo Alto Networks URL Filtering PAN-DB

No score
No answers yet
No answers on this topic

Alternatives Considered

Cisco Umbrella

At the time that we purchased Cisco Umbrella, then OpenDNS, we did not evaluate other products. Since then, several competing products have been released. I intend to evaluate these in the future, as we have not been happy overall with Cisco Umbrella. The unexpected side effects and poor support have been very frustrating.
Anonymous | TrustRadius Reviewer

Palo Alto Networks URL Filtering PAN-DB

Kaitlyn Wright | TrustRadius Reviewer

Return on Investment

Cisco Umbrella

  • Saved us lots of technician time dealing w/ Malware and virus issues, I don't think we've had a malware incident this year for example. This was the main reason we bought the product in the first place. We've renewed 2 times because we see the value.
  • Umbrella helped us reduce the risk of CryptoLocker variants infecting our clients.
Todd Swartzman | TrustRadius Reviewer

Palo Alto Networks URL Filtering PAN-DB

  • Ease of user access via active directory groups has been a big time saver and reduced management overhead of having a myriad of specific rules for one off user access requests.
  • You can customize the user response pages, so for instance if a user gets a deny response page, we can provide them our direct contact info on how to request a change in the URL filtering policy thus reducing the need for help desk tickets that sit in a queue for any duration.
  • The request a category change feature at Palo works well and always happens within 24 hours. Meaning if a new site is incorrectly categorized into something you are blocking via URL filtering, you can quickly request a re-categorization and be up and running without making any policy changes to your organization's firewall.
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Umbrella

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Palo Alto Networks URL Filtering PAN-DB

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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