Cisco VoIP PBX vs. HotTelecom

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco VoIP PBX
Score 7.9 out of 10
N/A
Cisco offers VoIP PBX capability.N/A
HotTelecom
Score 10.0 out of 10
N/A
Beta Company's HotTelecom is a service that consists of a wide range of VoIP needs with over 6000 virtual phone numbers both local and mobile for business, designed to present an easy to use and affordable means of communication. HotTelecom offers virtual phone numbers, toll-free numbers, SMS numbers, SMS numbers for registration and multi-channel numbers, and virtual PBX set-up. All these come with clear-voice technology, for high sound quality.
$5
Monthly fee + connection fee
Pricing
Cisco VoIP PBXHotTelecom
Editions & Modules
No answers on this topic
Virtual fax number
$30
Monthly fee + connection fee
Virtual PBX
$65
Monthly fee
Direct virtual phone number
from 5
Monthly fee + connection fee
Virtual SMS number
from 7
Monthly fee + connection fee
Toll-free (800) number
from 7
Monthly fee + connection fee
Offerings
Pricing Offerings
Cisco VoIP PBXHotTelecom
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsEach price is the price of monthly fee. There might be an additional connection fee for the products.
More Pricing Information
Community Pulse
Cisco VoIP PBXHotTelecom
Top Pros
Top Cons
Features
Cisco VoIP PBXHotTelecom
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Cisco VoIP PBX
-
Ratings
HotTelecom
10.0
5 Ratings
20% above category average
Hosted PBX00 Ratings10.05 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings10.05 Ratings
Call reports00 Ratings10.05 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Cisco VoIP PBX
-
Ratings
HotTelecom
10.0
5 Ratings
18% above category average
Answering rules00 Ratings10.05 Ratings
Call recording00 Ratings10.05 Ratings
Call park00 Ratings10.05 Ratings
Call screening00 Ratings10.05 Ratings
Message alerts00 Ratings10.05 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Cisco VoIP PBX
-
Ratings
HotTelecom
9.0
5 Ratings
12% above category average
Audio conferencing00 Ratings9.05 Ratings
Best Alternatives
Cisco VoIP PBXHotTelecom
Small Businesses
Sangoma Asterisk
Sangoma Asterisk
Score 7.9 out of 10
CloudTalk
CloudTalk
Score 9.6 out of 10
Medium-sized Companies
Sangoma Asterisk
Sangoma Asterisk
Score 7.9 out of 10
CloudTalk
CloudTalk
Score 9.6 out of 10
Enterprises
Sangoma Asterisk
Sangoma Asterisk
Score 7.9 out of 10
Zoom Phone
Zoom Phone
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco VoIP PBXHotTelecom
Likelihood to Recommend
7.6
(8 ratings)
10.0
(5 ratings)
Usability
9.0
(1 ratings)
-
(0 ratings)
Support Rating
8.0
(1 ratings)
9.6
(4 ratings)
User Testimonials
Cisco VoIP PBXHotTelecom
Likelihood to Recommend
Cisco
The solution has almost everything I need to do my job, which is to keep in touch with my customers by phone calls and meetings. On the go, the softphone has room to improve user experience (Cisco Jabber), and as far as I know, Webex App should fill the gaps left by Jabber, but it depends to upgrade the system to the last version and that costs. Besides that, the solution is rock solid! Good audio quality in voice and video, integration with MSFT Teams and so reliable.
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Beta Company
When our clients or partners call our corporate number they can now reach any needed employee or department by themselves. It is simple - they just need to use voice assistant and press the needed number.
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Pros
Cisco
  • Local routing on remote branches
  • Telephony features flexibility
  • Different endpoint alternatives for all use cases
  • Real integration with other systems or platforms
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Beta Company
  • Friendly and responsive customer support.
  • Wide geographical coverage.
  • It's easy to set up.
  • High-quality phone calls.
  • There are a lot of additional services available.
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Cons
Cisco
  • The setup flow was limited, unclear, and was not working for a while, IT didn't manage to fix it.
  • The UI looks terribly old, not even a little bit looking like a hardphone.
  • More options during a call.
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Beta Company
  • Video calling is not available as a feature.
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Usability
Cisco
All main features is very easy to access and use, only pressing a button or two (when you need to page up or page down the features set!) in the desk phone or a click of the mouse to place a call, start a chat, video call or a meeting. Very straight forward.
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Beta Company
No answers on this topic
Support Rating
Cisco
Cisco offers online instruction on the use of the VoIP but it has to be sought out. Likely, the do offer additional support but this is managed by our IT department so it is difficult to determine just how accessible Cisco has been regarding the implementation and ongoing support for this product.
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Beta Company
We are totally satisfied with help Customer Support. They were quick and responsive
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Alternatives Considered
Cisco
As we all know,Cisco is one of the best and trusted companies when it comes to networking,most of our materials were all Cisco,Cisco routers,Cisco IP phones..etc They're more handy and easy to use and don't require an IT experience,I used an IP phone to receive a call,and it was very easy to use and the sound was clear,here it comes the good configuration of a Cisco Voip PBx
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Beta Company
No answers on this topic
Return on Investment
Cisco
  • Positive impact is users are happy with service provided by Cisco VoIP PBX.
  • End-users are happy by using multiple functions like conferencing, transferring, call park, etc.
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Beta Company
  • We've got the option to use another marketing channel with HotTelecom's SMS virtual phone numbers. They also provide us with an ability to count everything in marketing campaigns made with SMS numbers and to make the right decisions based on the received data.
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ScreenShots

HotTelecom Screenshots

Screenshot of Personal account on the website. User can perform an order there.