Cisco Webex Experience Management (discontinued) vs. Medallia Video
Cisco Webex Experience Management (discontinued) vs. Medallia Video
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Cisco Webex Experience Management (discontinued) | Mid-Size Companies (51-1,000 employees) | Cisco Webex Experience Management (CloudCherry, before being acquired by Cisco) was a real-time, omni-channel Customer Experience Analytics and Sentiment Mapping product that helps customer-facing brands track, measure and improve customer delight. The product has been discontinued and is no longer available. | N/A | |
Medallia Video | N/A | Medallia Video (or LivingLens, which was acquired by Medallia February 2020), is designed to help organizations capture and extract rich data from video feedback content at scale, to tell stories that inspire action and change. | N/A |
Cisco Webex Experience Management (discontinued) | Medallia Video | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Cisco Webex Experience Management (discontinued) | Medallia Video | |
---|---|---|
Top Pros | ||
Top Cons |
|
|
Cisco Webex Experience Management (discontinued) | Medallia Video | |
---|---|---|
Small Businesses | Sogolytics Score 8.9 out of 10 | Jotform Score 8.7 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | Jotform Score 8.7 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | Verint Voice of the Customer Score 7.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Cisco Webex Experience Management (discontinued) | Medallia Video | |
---|---|---|
Likelihood to Recommend | 9.0 (13 ratings) | 8.0 (2 ratings) |
Likelihood to Renew | 9.0 (1 ratings) | - (0 ratings) |
Usability | 8.2 (1 ratings) | - (0 ratings) |
Support Rating | 8.2 (1 ratings) | - (0 ratings) |
Cisco Webex Experience Management (discontinued) | Medallia Video | |
---|---|---|
Likelihood to Recommend | Discontinued Products | Medallia |
Pros | Discontinued Products | Medallia |
Cons | Discontinued Products | Medallia |
Likelihood to Renew | Discontinued Products | Medallia No answers on this topic |
Usability | Discontinued Products | Medallia No answers on this topic |
Support Rating | Discontinued Products | Medallia No answers on this topic |
Alternatives Considered | Discontinued Products | Medallia No answers on this topic |
Return on Investment | Discontinued Products | Medallia |
ScreenShots |