<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
492 Ratings
31 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.2 out of 100

The Okta Identity Cloud

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
492 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Feature Set Ratings

    Identity Management

    Citrix Endpoint Management

    Feature Set Not Supported
    N/A
    8.7

    The Okta Identity Cloud

    87%
    The Okta Identity Cloud ranks higher in 7/7 features

    ID-Management Access Control

    N/A
    0 Ratings
    8.9
    89%
    133 Ratings

    ID Management Single-Sign On (SSO)

    N/A
    0 Ratings
    9.2
    92%
    140 Ratings

    Multi-Factor Authentication

    N/A
    0 Ratings
    9.1
    91%
    130 Ratings

    Password Management

    N/A
    0 Ratings
    8.6
    86%
    129 Ratings

    Account Provisioning and De-provisioning

    N/A
    0 Ratings
    8.5
    85%
    119 Ratings

    ID Management Workflow Automation

    N/A
    0 Ratings
    8.3
    83%
    67 Ratings

    ID Risk Management

    N/A
    0 Ratings
    8.3
    83%
    97 Ratings

    Attribute Ratings

    • Citrix Endpoint Management is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

    Likelihood to Recommend

    9.1

    Citrix Endpoint Management

    91%
    8 Ratings
    8.9

    The Okta Identity Cloud

    89%
    186 Ratings

    Likelihood to Renew

    Citrix Endpoint Management

    N/A
    0 Ratings
    8.0

    The Okta Identity Cloud

    80%
    18 Ratings

    Usability

    10.0

    Citrix Endpoint Management

    100%
    1 Rating
    9.0

    The Okta Identity Cloud

    90%
    1 Rating

    Availability

    Citrix Endpoint Management

    N/A
    0 Ratings
    8.6

    The Okta Identity Cloud

    86%
    4 Ratings

    Support Rating

    9.6

    Citrix Endpoint Management

    96%
    4 Ratings
    8.1

    The Okta Identity Cloud

    81%
    26 Ratings

    Online Training

    Citrix Endpoint Management

    N/A
    0 Ratings
    1.0

    The Okta Identity Cloud

    10%
    1 Rating

    Configurability

    Citrix Endpoint Management

    N/A
    0 Ratings
    9.0

    The Okta Identity Cloud

    90%
    53 Ratings

    Likelihood to Recommend

    Citrix

    This product is well suited for any healthcare organization, especially one privately owned by the providers. Many of our providers were displeased with our efforts to use a product that forced sandboxing of Exchange information. Therefore, we needed something that was flexible enough that sandboxing could be used where desired but still allowed native OS integration where necessary.
    Read full review

    Okta

    Basically, there are whole lot of Applications in OKta Integration Network. So whenever you want to integrate those , you are just few steps away. More understandable rules and policies . OKtA is best suited for Single sign on federated authentication. There are options Like Just in Time provision So as soon as user is there in Source you can provision it with no wait
    Read full review

    Pros

    Citrix

    • It has efficient security control system. Easy to use and administer.
    • It is very easy to install, it connects well with with other apps.
    • SecureWeb Xenmobile provides secured access to the websites and eliminates the need of VPN.
    • It connects very well with other apps.
    Read full review

    Okta

    • Okta provides us a one-stop Sign in for all of our business needs.
    • Okta is a very useful platform for managing all the users or employees in an organization for user provisioning within the org for access management and also externally.
    • Okta is such a simple SSO system, and I love when my work organizations use it. The ability to have a hub of all my frequently used tools, plus one login for all of them, takes a lot of mental load off me as an employee.
    Read full review

    Cons

    Citrix

    • issues with non apple, non samsung devices: if it is not setup with an apple or samsung phone, then the Certificate onboarding is a struggle/unable to be done.
    • user-pin setup: for a user to be onboarded, requiring a PIN; there is a self service way but it is clunky and users prefer to call in instead of trying to follow the 15 step process via PDF
    • if the certificate is ever lost, due to an upgrade via IOS or android, then the entire process [uninstall, reinstall] has to be done, which means downtime for the end user, and higher call volume when a service provider pushes an iOS update.
    Read full review

    Okta

    • The user interface of Okta is basic and needs improvement. There's some learning curve for new users.
    • One time integration effort is high for the initial setup. Took us around 3 weeks.
    • Okta times out pretty quick making us login multiple times in the day.
    Read full review

    Pricing Details

    Citrix Endpoint Management

    Starting Price

    Editions & Modules

    Citrix Endpoint Management editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      The Okta Identity Cloud

      Starting Price

      $0 per month per user

      Editions & Modules

      The Okta Identity Cloud editions and modules pricing
      EditionModules
      Single Sign on$2.001
      Single Sign on Adaptive$5.002
      Multi Factor Authentication$3.003
      Multi Factor Authentication Adaptive$6.004

      Footnotes

      1. Per User Per Month
      2. Per User Per Month
      3. Per User Per Month
      4. Per User Per Month

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Browse products and price points that make the most sense for your organization on our website.

      Pricing Info

      Likelihood to Renew

      Citrix

      No answers on this topic

      Okta

      Okta has a passion to provide secure and scalable identity solution. Their passion has come across as advocacy in a way that has deepened my knowledge of the field of authentication. I took identity for granted before but after seeing features such as external authentication I know that Okta can enable my business to reach new heights
      Read full review

      Usability

      Citrix

      The software's usability is what we expected. We knew what our organization needed and Citrix was able to meet our needs. The ability to have the apps on a mobile device has been a great plus and Citrix seems to have really developed a software based on the every day needs of the user.
      Read full review

      Okta

      Some of its features are great and some are slightly complex and not easy without vendor support.
      Read full review

      Support Rating

      Citrix

      Citrix has great support and in case of problems, the technicians respond in a timely manner and are a great help
      Read full review

      Okta

      There isn't a clear method to get a hold of support when trouble arises if you're on their standard plan. You can file a support ticket and they generally are responsive. I've often been able to find similar questions to the questions I've had when it comes to support in their ticket history, however, some have been closed without a satisfactory conclusion for the original poster.
      Read full review

      Alternatives Considered

      Citrix

      With a zero trust solution for the entire digital workspace, you can continually monitor and assess session activities before, during, and after login. Reduce risk, gain more control over every session, and get deeper insights across your entire application landscape. To achieve this strong security posture across all environments, you need an application delivery solution that shares a common code base. This lets you implement consistent security policies across all your applications for comprehensive protection.
      Read full review

      Okta

      Okta's Threat Insight adds an extra layer of security which gives it an edge over its competitor and is an early entrant in this market. It has a well-established track record which makes it much more reliable.
      Read full review

      Return on Investment

      Citrix

      • Specific ROI was on us avoiding purchasing company managed cell phones - one of the most important drivers
      • Makes on boarding, and especially offboarding remote users a heck of a lot easier w/the ability to wipe the container, even if not connected (via time setting)
      • Easy access to internal resources - no need for separate vpn, etc...
      Read full review

      Okta

      • Customer experience has been a big win for us. Extremely minimal issues reported.
      • We did not have a PAM in place at all until The Okta Identity Cloud
      • Relatively easy to deploy. No major downtimes to deploy was a nice bonus.
      Read full review

      Add comparison