What users are saying about
6 Ratings
2 Ratings
6 Ratings
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Score 8 out of 100
2 Ratings
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Score 9.4 out of 100

Likelihood to Recommend

Clarabridge

The tool is awesome and the survey tool that was demoed for me is truly one that will be a game changer. I've actually been on site with clarabridge and they are awesome and they truly have a bright future in this industry. As HR analytics takes off and continues to grow, they will continue to become a key in how different talent, initiatives, etc., are assessed and can truly get an insight on the voice of employees on many possible initiatives.
Brandon Johnson | TrustRadius Reviewer

LimeSurvey

For a cost-effective online survey solution, LimeSurvey is excellent. While it cannot compete with high-end, expensive software like Qualtrics, it does a great job.
Tom Shulak | TrustRadius Reviewer

Feature Rating Comparison

Survey Format & Appearance

Clarabridge
LimeSurvey
8.3
Survey templates
Clarabridge
LimeSurvey
8.0
Themes
Clarabridge
LimeSurvey
8.0
Custom logo/branding
Clarabridge
LimeSurvey
9.0

Survey Content

Clarabridge
LimeSurvey
8.7
Changes to live survey
Clarabridge
LimeSurvey
9.0
Question design help
Clarabridge
LimeSurvey
8.0
Multiple question types
Clarabridge
LimeSurvey
9.0

Survey Logic

Clarabridge
LimeSurvey
9.0
Survey logic flexibility
Clarabridge
LimeSurvey
9.0

Survey Reporting & Analytics

Clarabridge
LimeSurvey
7.0
Response tracking
Clarabridge
LimeSurvey
9.0
Data export
Clarabridge
LimeSurvey
10.0
Standard reports
Clarabridge
LimeSurvey
6.0
Custom reports
Clarabridge
LimeSurvey
6.0
Analytics
Clarabridge
LimeSurvey
4.0

Survey Administration & Security

Clarabridge
LimeSurvey
7.5
Access controls
Clarabridge
LimeSurvey
8.0
Compliance
Clarabridge
LimeSurvey
7.0

Survey Distribution

Clarabridge
LimeSurvey
8.0
Vendor-offered crowdsourcing
Clarabridge
LimeSurvey
8.0
Respondent restrictions
Clarabridge
LimeSurvey
8.0

Pros

Clarabridge

  • Voice to text functionality is extremely accurate.
  • Alert system for trending topics is very helpful.
  • The natural language processor is easy to tune to brand specific nuances.
Gino Abbate III, MBA | TrustRadius Reviewer

LimeSurvey

  • Ease of use.
  • Customizable.
Tom Shulak | TrustRadius Reviewer

Cons

Clarabridge

  • Not that they are not awesome but things could constantly improve on the NLP for sarcasm based comments ( I know it is a machine and this is hard but It is one of my only frustrations)
Brandon Johnson | TrustRadius Reviewer

LimeSurvey

  • Limited email handling.
  • Some customizations are difficult.
Tom Shulak | TrustRadius Reviewer

Alternatives Considered

Clarabridge

Clarabridge's support team is better than anyone else in the industry.
Gino Abbate III, MBA | TrustRadius Reviewer

LimeSurvey

LimeSurvey was much cheaper than Qualtrics but certainly less powerful. From a survey standpoint, it has more capabilities than SurveyMonkey and Zoho. LimeSurvey has no reporting or analytic capabilities.
Tom Shulak | TrustRadius Reviewer

Return on Investment

Clarabridge

  • Well, due to the organization not truly pushing it for its value, we have struggled on this. We have seen great insight into certain projects when trying to improve certain processes or management structure and seeing the decline in those categories for term reasons/explanations but that does not truly say that the problem is fixed. You could draw a parallel but living in assumptions can cause more issues.
Brandon Johnson | TrustRadius Reviewer

LimeSurvey

  • LimeSurvey costs are extremely low.
  • Some limitations have restricted our potential business.
Tom Shulak | TrustRadius Reviewer

Pricing Details

Clarabridge

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

LimeSurvey

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Clarabridge
10.0
LimeSurvey
9.0

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