Classy vs. Blackbaud TeamRaiser

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Classy
Score 7.6 out of 10
N/A
Classy is a fundraising platform that supports direct giving and peer-to-peer fundraising, recurring donations, and event management. Classy offers nonprofits the tools to provide the right experience to the right donor at the right time. Classy gives nonprofits access to customizable campaigns, best-in-class integrations, and an expansive library of resources including always-available care agents and hands-on fundraising coaches. Together, the vendor states that Classy and…N/A
Blackbaud TeamRaiser
Score 8.3 out of 10
N/A
Blackbaud's TeamRaiser is a peer-to-peer fundraising platform, support event fundraising with registration, analytics, and campaign management tools.N/A
Pricing
ClassyBlackbaud TeamRaiser
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ClassyBlackbaud TeamRaiser
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
ClassyBlackbaud TeamRaiser
Considered Both Products
Classy
Chose Classy
We chose to go with Classy because we needed something simple to set up for peer to peer fundraising without an upfront investment fee. We didn't need customization or bells and whistles and we were able to get the fundraising site set up and running in about a week. Ultimately …
Blackbaud TeamRaiser

No answer on this topic

Top Pros
Top Cons
Best Alternatives
ClassyBlackbaud TeamRaiser
Small Businesses
OneCause
OneCause
Score 9.3 out of 10
OneCause
OneCause
Score 9.3 out of 10
Medium-sized Companies
OneCause
OneCause
Score 9.3 out of 10
OneCause
OneCause
Score 9.3 out of 10
Enterprises
Blackbaud CRM
Blackbaud CRM
Score 7.4 out of 10
Blackbaud CRM
Blackbaud CRM
Score 7.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ClassyBlackbaud TeamRaiser
Likelihood to Recommend
8.6
(53 ratings)
7.0
(3 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
9.0
(1 ratings)
6.0
(1 ratings)
Support Rating
9.9
(3 ratings)
9.0
(1 ratings)
Implementation Rating
-
(0 ratings)
6.0
(1 ratings)
User Testimonials
ClassyBlackbaud TeamRaiser
Likelihood to Recommend
Classy.org
Well suited for organizations with large fundraising programs or many recurring donors, especially those who have the staffing to devote to reporting and fundraising data analysis. Variety of payment options is good for mobile-first or younger audiences who may be taking more frequent advantage of payment methods like Venmo and Apple Pay. Most useful if it is used in tandem as an event registration/event hosting platform (Classy Event Registration or Classy Live) as attendee data and fundraising is kept in a single place. Less appropriate for smaller organizations, or folks that will not be doing crowdfunding/peer-to-peer/events. There are other platforms that do standard donation pages well that have fewer bells and whistles but are accordingly cheaper.
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Blackbaud
TeamRaiser is well suited for peer-to-peer fundraising activities, such as large pledge-based events like walks and runs or DIY fundraisers of many different types.
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Pros
Classy.org
  • The Classy platform is easy to use, both for the staff and our volunteer fundraisers
  • It's easy to build a great looking fundraising page
  • Classy support (particularly chat and phone) are attentive and responsive. Every one there is smart and nice!
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Blackbaud
  • Offers the ability to really customize a campaign on TeamRaiser.
  • Provides milestones/badges that can be earned for participants.
  • Provides custom pages that can be easily linked to a campaign.
  • Gives the ability to send coaching emails to participants and for participants to send emails through the TeamRaiser system.
  • Has a big support community.
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Cons
Classy.org
  • Campaigns lack customization options which can be limiting- while you can add code to make some changes, there is a basic framework that you can't always override.
  • Slow to roll out some donor payment options like Venmo.
  • Not inexpensive price point and on an annual contract, so the software is definitely an investment.
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Blackbaud
  • Too many options so it can be hard to navigate.
  • Requires a deeper HTML understanding to really get the most out of it.
  • Would be better if the interface was similar to other original Blackbaud products.
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Likelihood to Renew
Classy.org
No answers on this topic
Blackbaud
Continued use will ensure an ongoing increase in this type of revenue and provides an alternative way of raising funds for our supporters.
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Usability
Classy.org
VERY easy to use, but lacks flexibility. But very easy to learn and master, even for someone with technical skills. They offer live chat which is a great help for on-demand support. At higher call volumes, you may wait 10 minutes, but I’ve never waited for more than that and the support if 90% of the time very helpful.
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Blackbaud
It can be overly complex and requires a deeper HTML understanding than most outside of IT have.
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Support Rating
Classy.org
Classy's team was very helpful as we transitioned over, and helped us get everything set up quite easily. The few times we've had issues or questions, their online chat feature has been a quick way to get answers. On Giving Tuesday last year, the site went down, but Classy was quick with communication to its clients and had the problem resolved in about an hour. I know that if we have any problems or questions, the company and its team will be responsive and helpful. That makes a difference to me and our small team. We don't have time to troubleshoot or stay on hold for a long time waiting for support.
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Blackbaud
Great and easy to access to get support to resolve issues immediately.
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Implementation Rating
Classy.org
No answers on this topic
Blackbaud
Having a better understanding of product and objectives prior to implementation would lead to more success.
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Alternatives Considered
Classy.org
I have not used any other platforms like Classy. Given I came into this organization after Classy was already chosen, I was pleased with how easy it was to learn the platform and how user-friendly the entire thing is. Although I haven't used any other platforms like it, I would highly recommend it.
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Blackbaud
While everydayheroPro and CrowdRise are easy to set up, already mobile friendly, have great interfaces, and are customizable, they lack some base capabilities that come with TeamRaiser, such as the ability to control the donation form, email capability, database syncing, badges/milestones, and custom pages. The everydayheroPro system has great potential, and we use it for our smaller DIY campaigns, but its support knowledge bank and customization is still so limited and can be frustrating to use because of it.
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Return on Investment
Classy.org
  • This has been nothing but positive. We use the basic version so there is no fee associated with it other than a percentage of each transaction. So everything that comes in is added revenue where the only investment is staff time, but there is no monetary investment.
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Blackbaud
  • Introduced our constituents to DIY fundraising.
  • Provided another revenue stream that provides nearly $100,000 extra a year.
  • Gets our constituents involved in the cause in another way.
  • We've found a niche by using TeamRaiser in companies.
  • Has provided more donor interaction for lower-tier giving groups that might otherwise receive little communication and stewardship from us.
  • Seen returning participants raise more money year-after-year.
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ScreenShots

Classy Screenshots

Screenshot of Campaign Designer: Campaign pages can be used to collect one-time or recurring donations through a customizable, mobile-responsive web page optimized for conversion.Screenshot of Peer-to-Peer: Mobilizes supporters with tools to fundraise on a nonprofit's behalf.Screenshot of Classy Live: Powers events of any size and location with an event fundraising platform that unites donors around a customized experience.Screenshot of Recurring Giving: To build a reliable revenue stream and appeal to more donors for ongoing support.Screenshot of Embedded Donation Forms: Maximizes conversion and revenue on websites using a form built for performance.Screenshot of Crowdfunding: To tell a story and inspire support for a cause with conversion-optimized crowdfunding campaigns.