Classy

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Classy
Score 7.5 out of 10
N/A
Classy is a fundraising platform that supports direct giving and peer-to-peer fundraising, recurring donations, and event management. Classy offers nonprofits the tools to provide the right experience to the right donor at the right time. Classy gives nonprofits access to customizable campaigns, best-in-class integrations, and an expansive library of resources including always-available care agents and hands-on fundraising coaches. Together, the vendor states that Classy and…N/A
Pricing
Classy
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Classy
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level Setup FeeOptional
Additional Details
More Pricing Information
Community Pulse
Classy
Considered Both Products
Classy
Chose Classy
I am still relatively new to my organization, and we were already set up with Classy before I got here. However, I know that they explored many other options, and Classy was chosen unanimously. We find it so helpful to have regular calls with a Classy representative, as it's …
Chose Classy
We decided to move from iATS Payments to Classy for a couple of reasons. The 3 biggest reasons were the variety of payment options for donors, the self-service donation portal, and the breadth of donation page/campaign templates.
Chose Classy
I have not used any other platforms like Classy. Given I came into this organization after Classy was already chosen, I was pleased with how easy it was to learn the platform and how user-friendly the entire thing is. Although I haven't used any other platforms like it, I would …
Chose Classy
In the past, we used Click and Pledge which was super customizable (if you knew how to code) and pretty simple. It was lacking in the peer-to-peer/crowdfunding areas and was TERRIBLE on the support side, which we realized we needed fairly often. Classy was more expensive but …
Chose Classy
We feel that Classy is superior to other options, but I also must admit that we're a small non-profit, so we haven't used a lot of other services at this time. Nevertheless, we highly recommend Classy for a wide range of purposes in the non-profit realm. It surely stacks well …
Chose Classy
I wish we hadn't chosen Classy. We decided not to go forward with them for our next digital fundraiser.
Chose Classy
CrowdRise has been better overall for us. They are both very similar, but CrowdRise was cheaper for our needs and integrated with more of the other software that we used. You can't go wrong with either, but we prefer CrowdRise over Classy. However, Classy has more expertise and …
Chose Classy
Classy is light-years ahead of DonorPerfect when it comes to creating customized pages for fundraising. DP's system was archaic and always looked like a 1990's MySpace page. Classy looks relevant and conveys more trust for our donors.
Chose Classy
Classy is easier to use because it's simple and streamlined. Everything is in one place and easy to access (and well-designed!). You can easily export all donor information from each campaign whenever you choose, and the system automatically sends thank you emails so you don't …
Chose Classy
Classy is much better than Eventbrite but is far behind Cvent in terms of an event platform. Classy is mainly for peer to peer, but they rolled out an event function that works okay but is missing some key features, like the ability to send an invitation out through the …
Chose Classy
Had all the functions at a price we liked.
Chose Classy
I like to give users the choice in which fundraising platform most resonates with them.
Chose Classy
We had a custom site built for our online giving and event registration and we could not build what we needed. Classy knew what we needed when we didn't even know it.
Chose Classy
I have not used or evaluated any other products like Classy. This was the system our nonprofit was using when I was hired. We have found no reason to look to other platforms as Classy has been invaluable to us. We really value Classy, and we are not looking to switch any time …
Chose Classy
I used Giving Fuel for a number of years, and while their prices are more competitive, they also don't provide the level of engagement and customer service coupled with great design and ease of use. Giving Fuel worked fine, but Classy has captured my attention and got my …
Chose Classy
NOTE: The platform we used prior to Classy was actually FrontStream-Firstgiving (not Panorama), but that was not listed. Classy is a much more dynamic platform, allowing us to take advantage of all that online registration and fundraising has to offer.
Top Pros
Top Cons
Best Alternatives
Classy
Small Businesses
OneCause
OneCause
Score 9.2 out of 10
Medium-sized Companies
OneCause
OneCause
Score 9.2 out of 10
Enterprises
Blackbaud CRM
Blackbaud CRM
Score 7.5 out of 10
All AlternativesView all alternatives
User Ratings
Classy
Likelihood to Recommend
8.6
(53 ratings)
Usability
9.0
(1 ratings)
Support Rating
9.9
(3 ratings)
User Testimonials
Classy
Likelihood to Recommend
Classy.org
Well suited for organizations with large fundraising programs or many recurring donors, especially those who have the staffing to devote to reporting and fundraising data analysis. Variety of payment options is good for mobile-first or younger audiences who may be taking more frequent advantage of payment methods like Venmo and Apple Pay. Most useful if it is used in tandem as an event registration/event hosting platform (Classy Event Registration or Classy Live) as attendee data and fundraising is kept in a single place. Less appropriate for smaller organizations, or folks that will not be doing crowdfunding/peer-to-peer/events. There are other platforms that do standard donation pages well that have fewer bells and whistles but are accordingly cheaper.
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Pros
Classy.org
  • The Classy platform is easy to use, both for the staff and our volunteer fundraisers
  • It's easy to build a great looking fundraising page
  • Classy support (particularly chat and phone) are attentive and responsive. Every one there is smart and nice!
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Cons
Classy.org
  • Campaigns lack customization options which can be limiting- while you can add code to make some changes, there is a basic framework that you can't always override.
  • Slow to roll out some donor payment options like Venmo.
  • Not inexpensive price point and on an annual contract, so the software is definitely an investment.
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Usability
Classy.org
VERY easy to use, but lacks flexibility. But very easy to learn and master, even for someone with technical skills. They offer live chat which is a great help for on-demand support. At higher call volumes, you may wait 10 minutes, but I’ve never waited for more than that and the support if 90% of the time very helpful.
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Support Rating
Classy.org
Classy's team was very helpful as we transitioned over, and helped us get everything set up quite easily. The few times we've had issues or questions, their online chat feature has been a quick way to get answers. On Giving Tuesday last year, the site went down, but Classy was quick with communication to its clients and had the problem resolved in about an hour. I know that if we have any problems or questions, the company and its team will be responsive and helpful. That makes a difference to me and our small team. We don't have time to troubleshoot or stay on hold for a long time waiting for support.
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Alternatives Considered
Classy.org
I have not used any other platforms like Classy. Given I came into this organization after Classy was already chosen, I was pleased with how easy it was to learn the platform and how user-friendly the entire thing is. Although I haven't used any other platforms like it, I would highly recommend it.
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Return on Investment
Classy.org
  • This has been nothing but positive. We use the basic version so there is no fee associated with it other than a percentage of each transaction. So everything that comes in is added revenue where the only investment is staff time, but there is no monetary investment.
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ScreenShots

Classy Screenshots

Screenshot of Campaign Designer: Campaign pages can be used to collect one-time or recurring donations through a customizable, mobile-responsive web page optimized for conversion.Screenshot of Peer-to-Peer: Mobilizes supporters with tools to fundraise on a nonprofit's behalf.Screenshot of Classy Live: Powers events of any size and location with an event fundraising platform that unites donors around a customized experience.Screenshot of Recurring Giving: To build a reliable revenue stream and appeal to more donors for ongoing support.Screenshot of Embedded Donation Forms: Maximizes conversion and revenue on websites using a form built for performance.Screenshot of Crowdfunding: To tell a story and inspire support for a cause with conversion-optimized crowdfunding campaigns.