Clear C2 C2CRM vs. Zendesk Suite
Clear C2 C2CRM vs. Zendesk Suite
Product | Rating | Most Used By | Product Summary | Starting Price |
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Clear C2 C2CRM | Mid-Size Companies (51-1,000 employees) | Clear C2 is a 20yr CRM software development company based in Dallas, TX. They describe their CRM solution C2CRM as robust yet easy to use. It is built for companies of all industries and sizes (10 user minimum), and presented as a customizable CRM designed to drive sales, mange customer relationships and automate internal processes. | $37 per month per user | |
Zendesk Suite | N/A | The Zendesk Support suite is a cloud-based customer support software built for better customer relationships. Designed to improve customer satisfaction and to support customers on any channel: text SMS, web, mobile app, phone, email, social media. The vendor states more than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Slack are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk offers a full suite of products to meet customer… | $55 per month agent |
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | Core package starts at $37 per user/per month. Includes all features to track and manage customer and prospects (email integration, unlimited workflows, unlimited data, custom dashboards and report and much more). Additional modules of Sales, Marketing and Customer Support are $15 add-ons (per user, per month) | — | ||||||||||||||
More Pricing Information |
Clear C2 C2CRM | Zendesk Suite | |
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Sales Force Automation |
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Customer Service & Support |
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Marketing Automation |
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CRM Project Management |
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CRM Reporting & Analytics |
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Customization |
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Security |
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Social CRM |
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Integrations with 3rd-party Software |
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Platform |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Clear C2 C2CRM | Zendesk Suite | |
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Small Businesses | Salesmate Score 9.8 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Creatio Score 9.2 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Creatio Score 9.2 out of 10 | Salesforce Service Cloud Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Clear C2 C2CRM | Zendesk Suite | |
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Likelihood to Recommend | 9.0 (3 ratings) | 8.3 (152 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (40 ratings) |
Usability | 9.0 (2 ratings) | 7.7 (25 ratings) |
Availability | - (0 ratings) | 8.6 (13 ratings) |
Performance | - (0 ratings) | 8.0 (10 ratings) |
Support Rating | 9.0 (2 ratings) | 9.0 (29 ratings) |
In-Person Training | - (0 ratings) | 10.0 (1 ratings) |
Online Training | - (0 ratings) | 7.9 (9 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (18 ratings) |
Configurability | - (0 ratings) | 9.3 (3 ratings) |
Clear C2 C2CRM | Zendesk Suite | |
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Likelihood to Recommend | Clear C2 C2CRM | Zendesk |
Pros | Clear C2 C2CRM | Zendesk |
Cons | Clear C2 C2CRM | Zendesk |
Likelihood to Renew | Clear C2 C2CRM No answers on this topic | Zendesk |
Usability | Clear C2 C2CRM | Zendesk |
Reliability and Availability | Clear C2 C2CRM No answers on this topic | Zendesk |
Performance | Clear C2 C2CRM No answers on this topic | Zendesk |
Support Rating | Clear C2 C2CRM | Zendesk |
Online Training | Clear C2 C2CRM No answers on this topic | Zendesk |
Implementation Rating | Clear C2 C2CRM No answers on this topic | Zendesk |
Alternatives Considered | Clear C2 C2CRM | Zendesk |
Return on Investment | Clear C2 C2CRM | Zendesk |
ScreenShots | Zendesk Suite Screenshots |