ClearDATA vs Red Hat OpenShift

• Leadership is very attentive, working hard to forge interpersonal relationships

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• The same as many similar K8 vendor solutions, OpenShift provides a managed Kubernetes environment with advanced facilitative components built-in.
• It provides the life cycle management/monitoring toolset to help users better visualize and understand both the application and infrastructure environment.
• Provides the scaling and recovering mechanism to ensure the high resilience of the application.
• CI/CD pipeline integration following the DevOps concept.

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• Support was a challenge. Often tickets would sit until escalated.
• Clear expectations on both sides caused communication challenges.
• Data stored in the cloud was over 7 days old, and if there was a need to restore the data, business continuity would be greatly affected.

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• The shift from v2 to v3 was a huge transition, and Red Hat [OpenShift] really failed at making this step easy for users - their documentation at the time was fairly lacking
• When things go wrong it can be hard to diagnose

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• Hard to say as we never really tested the data recovery, even though it was part of the scope of the project.
• Considering the challenges, I would say we paid for something we didn't receive. However, when escalated we got somewhere.
• From a customer service standpoint, it was 50/50.

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• Reduce [the] friction of monitoring environments. This leads to [a] quicker troubleshooting process.
• Completely remove the need to authenticate each and every time you want to check on a specific environment.
• Faster deployment workflow increases [the] efficiency of developers when testing in lower environment containers.

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