What users are saying about
14 Ratings
44 Ratings
14 Ratings
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Score 7 out of 100
44 Ratings
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Score 7.1 out of 100

Likelihood to Recommend

Clickability

As a true content management system it is great for site and content creation. It does need some help when it comes to adding functionality for using modern code systems that require server side scripting. For a marketing or public company site, it is an ideal CMS. For a SAAS type site, there could be many road blocks.
Anonymous | TrustRadius Reviewer

Umbraco CMS

Umbraco CMS is the perfect tool for a company that is looking to keep their website updated. The simple to use tools and templates means updating and creating new pages is easy. The WYSIWYG editor is a nice feature, however, for accessibility, there should be some more guidance on what is suitable to be used on the CMS.
Debbie Marshall | TrustRadius Reviewer

Feature Rating Comparison

Security

Clickability
6.8
Umbraco CMS
7.3
Role-based user permissions
Clickability
6.8
Umbraco CMS
7.3

Platform & Infrastructure

Clickability
6.6
Umbraco CMS
6.1
API
Clickability
5.2
Umbraco CMS
6.7
Internationalization / multi-language
Clickability
8.0
Umbraco CMS
5.5

Web Content Creation

Clickability
6.6
Umbraco CMS
6.8
WYSIWYG editor
Clickability
6.4
Umbraco CMS
5.5
Code quality / cleanliness
Clickability
6.0
Umbraco CMS
7.0
Admin section
Clickability
7.0
Umbraco CMS
7.4
Page templates
Clickability
7.0
Umbraco CMS
7.1
Library of website themes
Clickability
5.7
Umbraco CMS
4.4
Mobile optimization / responsive design
Clickability
5.8
Umbraco CMS
7.6
Publishing workflow
Clickability
7.8
Umbraco CMS
7.7
Form generator
Clickability
7.0
Umbraco CMS
7.6

Web Content Management

Clickability
6.6
Umbraco CMS
6.8
Content taxonomy
Clickability
6.5
Umbraco CMS
7.3
SEO support
Clickability
6.0
Umbraco CMS
8.0
Bulk management
Clickability
6.4
Umbraco CMS
6.1
Availability / breadth of extensions
Clickability
5.8
Umbraco CMS
6.5
Community / comment management
Clickability
8.0
Umbraco CMS
5.9

Pros

Clickability

  • Easy to get going for a business that has tons of content they need to manage.
  • Clickability offers development and design services so you don't really even need IT.
  • No need to worry about server uptime, storage, bandwidth, etc you have all the reports at your fingers for what you are using.
  • Simple template and content design system, easy to expand and add.
  • Powerful CMS and settings with a design and programming guide provided.
  • AkAMAI and Limelight CDN's can be used for powerful and fast loading in many regions.
  • Debugging tools to see how long specific templates and content load is exceptional. One can narrow down that this specific template ran X number of times and took this look and had to be stopped at X number of time due to exceeding set limits.
  • Having a built in Dev, Staging, Production environments for testing makes seeing new features and how they will integrate into your site seamless.
Anonymous | TrustRadius Reviewer

Umbraco CMS

  • Plugins - as an open source CMS, Umbraco is very customizable and flexible to the needs of the organization
  • Publishing - Umbraco has powerful tools for publishing
  • Media hosting
Jason Kelly | TrustRadius Reviewer

Cons

Clickability

  • Choosing ad size/placement should be easier than it is. Now, I have to re-create the whole thing.
  • When you "save" anything a pop-up comes up that is redundant.
  • Ad list only shows a limited number. It's not until you click on one and cancel it out, then you can see all the listings. A bit tedious and redundant.
Bryan Crowe | TrustRadius Reviewer

Umbraco CMS

  • Umbraco can initially be challenging for new users with limited or no development experience. After initial installation, there is a lot more work required to 'see' a site.
  • Umbraco isn't stable. For example, even on a fresh new site sometimes you'll get errors when trying to save something in the admin panel. It's not common, but it happens often enough to be annoying.
  • No out of the box contact forms. Umbraco sells their forms plugin that we've used in the past, but the plugin is disappointing. It isn't well maintained and it's very buggy. Making a new contact form with the paid plugin can take a lot of time to get everything right (fields, validation, confirmation emails, etc). This is especially frustrating for new users.
  • Documentation / resource links frequently 404. Umbraco seems to change their site URLs often enough that, when you encounter an issue, you're likely to find a number of bad links in Google's search results. This makes it difficult to research solutions to a problem.
  • Posts often go unanswered or without resolution in their community support forums. Hopefully this will improve as the community grows.
  • The update process is clumsy at best. Many people are familiar with the simple WordPress upgrade button for the core and plugins. This doesn't exist at all for Umbraco. Instead, you'll need to select specific files to overwrite and potentially update any old code references.
  • Migration between development environments is clumsy. Umbraco offers a premium plugin to address this because, as they state on the premium plugin page, deployments are "complicated, headache-inducing"
Matthew Hardesty | TrustRadius Reviewer

Likelihood to Renew

Clickability

Clickability 5.5
Based on 6 answers
As mentioned in the last questions we are going to use a competitor brand next year. I think the issues are trying to find and fix problems from the previous programer. The steep learning curve and lack of mobile and social sharing capabilities. Things that I like are the strength of the programing which comes with a trade off. The ease for those who don't know markup to make updates to the website. Clickability isn't the easiest and can be difficult to find the content that you are interested in. We will not be using it next year.
Adam Blinzler | TrustRadius Reviewer

Umbraco CMS

No score
No answers yet
No answers on this topic

Usability

Clickability

Clickability 7.5
Based on 3 answers
My experience with Clickability has been mostly positive but there are a few areas for improvement. It's generally easy to learn and use on a daily basis. I can move fast and do my job with speed with needed. But there is some clunky functionality with targeting and page building. My rating would be higher if some improvements were made.
Anonymous | TrustRadius Reviewer

Umbraco CMS

Umbraco CMS 4.0
Based on 1 answer
Many end users will be overwhelmed with the admin interface. Some common functions are buried in menus
Matthew Hardesty | TrustRadius Reviewer

Reliability and Availability

Clickability

No score
No answers yet
No answers on this topic

Umbraco CMS

Umbraco CMS 7.0
Based on 1 answer
Occasionally, errors will appear in the admin that make it impossible to work without developer support.
Matthew Hardesty | TrustRadius Reviewer

Performance

Clickability

No score
No answers yet
No answers on this topic

Umbraco CMS

Umbraco CMS 3.0
Based on 1 answer
Working in the admin panel (adding / reviewing / editing content) is very slow.The public facing site speed is dependent on what the pages are doing and how well the code was written (whether it is optimized for speed).
Matthew Hardesty | TrustRadius Reviewer

Support Rating

Clickability

Clickability 7.6
Based on 2 answers
I found that some agents were better then others, usually you have an account representative and that I would consider level 1 support. To get really complex answers you need to talk with an engineer.
Anonymous | TrustRadius Reviewer

Umbraco CMS

Umbraco CMS 2.0
Based on 1 answer
Support for Umbraco-owned paid plugins is nonexistent.
Matthew Hardesty | TrustRadius Reviewer

Online Training

Clickability

No score
No answers yet
No answers on this topic

Umbraco CMS

Umbraco CMS 3.0
Based on 1 answer
Online training is often based on older versions of the platform. So, you'll have to fill in the gaps on your own.
Matthew Hardesty | TrustRadius Reviewer

Implementation Rating

Clickability

Clickability 7.3
Based on 2 answers
Overall, it was pretty seemless to switch the sites over.
Anonymous | TrustRadius Reviewer

Umbraco CMS

Umbraco CMS 7.0
Based on 1 answer
Spend the time to wireframe the content structure prior to diving in. This helps speed the process of implementation and it serves as documentation for end users.
Matthew Hardesty | TrustRadius Reviewer

Alternatives Considered

Clickability

Many of other content management systems similar to WordPress need custom installation. The server costs and upgrades quickly add up. Clickability while expensive, eliminated the overhead of managing all the dependency needs for a CMS. Clickability also works with its clients to understand the business needs and proposes the solutions accordingly. They have a good support team.
Sriharsha Chekuri | TrustRadius Reviewer

Umbraco CMS

There is not really an alternative when it comes to CMS based on ASP.Net (MVC4 with Razor). There are a few frameworks, like Booststrap; however framework is not content management system. I will compare it to Drupal, because the second one is well known. Against Drupal, Umbraco is very clean and fast framework/CMS. It does not have as much of big community, support or range of plugins as Drupal.
Filip Witkowski | TrustRadius Reviewer

Scalability

Clickability

No score
No answers yet
No answers on this topic

Umbraco CMS

Umbraco CMS 4.0
Based on 1 answer
Without significant development, the product does not scale well.
Matthew Hardesty | TrustRadius Reviewer

Return on Investment

Clickability

  • I know a big positive is the fact that it is always-on. We are the leading news corporation for our state, and in many markets, nationwide. We pride ourselves on our strong ethics in the community and thus need to exude reliability to maintain the trust of these communities. Having a website fail periodically erodes that reliable perception.
  • It has allowed different areas of the company to approach our team and work in a cohesive manner.
Dave Sell | TrustRadius Reviewer

Umbraco CMS

  • It's a .net solution and we program in .net so it was faster
  • thanks to their good SEO, we have more leads
Jakub Wilk | TrustRadius Reviewer

Screenshots

Pricing Details

Clickability

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Clickability Editions & Modules

Additional Pricing Details

Umbraco CMS

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Umbraco CMS Editions & Modules

On-premise Edition
Umbraco Free$0
Umbraco Professional$5,0002
Umbraco Enterprise5000+2
  1. per year
SaaS Edition
Umbraco Cloud Starter$391
Umbraco Cloud Standard$2091
Umbraco Cloud Professional$5691
Umbraco Cloud Enterprise5000+1
Umbraco Heartcore Mini$491
Umbraco Heartcore Starter$2391
Umbraco Heartcore Professional$9991
Umbraco Heartcore Enterprise1000+1
  1. per month
Additional Pricing Details
The Umbraco CMS and all of its core features are the same across all plans. The paid on-premise plans includes support, onboarding, licenses to add-on products (Umbraco Forms, Umbraco Courier, Umbraco TV) as well as a discount on developer training courses. Umbraco Cloud is the CMS hosted on Azure Cloud servers with automated upgrades, unlimited hosting and smooth deployments. All features can be found on Umbraco.com. Umbraco Heartcore is the managed Headless SaaS version of Umbraco.

Rating Summary

Likelihood to Recommend

Clickability
7.0
Umbraco CMS
8.3

Likelihood to Renew

Clickability
5.5
Umbraco CMS

Usability

Clickability
7.5
Umbraco CMS
4.0

Reliability and Availability

Clickability
Umbraco CMS
7.0

Performance

Clickability
Umbraco CMS
3.0

Support Rating

Clickability
7.6
Umbraco CMS
2.0

Online Training

Clickability
Umbraco CMS
3.0

Implementation Rating

Clickability
7.3
Umbraco CMS
7.0

Scalability

Clickability
Umbraco CMS
4.0

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