Cloodot vs. ResellerRatings

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cloodot
Score 0.0 out of 10
Enterprise companies (1,001+ employees)
Cloodot is a customer experience management suite to manage chats and reviews from multiple online channels in one inbox. Manage chats and reviews from multiple Google my business listings, Facebook pages, WhatsApp numbers, Google business messages listings, Websites etc. Work together as a team - Distribute and assign channels to one or more users, handover chats and reviews between users and departments. Multiple agents can collaborate and manage channels like WhatsApp,…
$39
/month
ResellerRatings
Score 9.0 out of 10
N/A
ResellerRatings is an online ratings site where consumers submit ratings and reviews of online retailers, and online retailers participate to respond to reviewers and to gather reviews from their customers post-purchase. As of July 11, 2017, ResellerRatings.com had over 6.2 million user-submitted reviews for 202,000 stores. Consumers use ResellerRatings to check the reputation of online stores before buying. ForeSee acquired ResellerRatings, and now both ForeSee and ReselleRatings are…N/A
Pricing
CloodotResellerRatings
Editions & Modules
Basic
$39
/month
Advanced
Custom
/month
No answers on this topic
Offerings
Pricing Offerings
CloodotResellerRatings
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsOnly pay for the channels you use. Connect as many instances of channels you want to manage and add as many agents as you want to the team. You will be charge based on total instances of channels that you have connected and total no of agents that you have. Our product is 4 to 10 times more affordable than alternatives out there.
More Pricing Information
Community Pulse
CloodotResellerRatings
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
CloodotResellerRatings
Small Businesses
Growave
Growave
Score 9.4 out of 10
Growave
Growave
Score 9.4 out of 10
Medium-sized Companies
PowerReviews
PowerReviews
Score 8.0 out of 10
Bazaarvoice
Bazaarvoice
Score 8.3 out of 10
Enterprises
Bazaarvoice
Bazaarvoice
Score 8.3 out of 10
PowerReviews
PowerReviews
Score 8.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CloodotResellerRatings
Likelihood to Recommend
-
(0 ratings)
9.0
(5 ratings)
Support Rating
-
(0 ratings)
9.5
(4 ratings)
User Testimonials
CloodotResellerRatings
Likelihood to Recommend
Cloodot
No answers on this topic
ResellerRatings.com
ResellerRatings is a good tool for collecting ratings and quantifying how satisfied a user is with your website. It is relatively easy to implement and get setup and does have some pre-built widgets for adding reviews to your site. ResellerRatings does require a bit of training to get the hang of the administrative interface and it does require support staff to monitor, flag, and respond to reviews that are submitted (which can be a challenge depending on # of reviews and staffing levels).
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Pros
Cloodot
No answers on this topic
ResellerRatings.com
  • Manually sending out review requests.
  • Easy implementation.
  • Responsive support team.
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Cons
Cloodot
No answers on this topic
ResellerRatings.com
  • Seller Ratings are available, but Product Reviews for your company shouldn't be part of a paid package.
  • Private/Public Replies should allow URLS to be clickable for ease-of-access.
  • The "Reports" feature could be explained in more depth.
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Support Rating
Cloodot
No answers on this topic
ResellerRatings.com
ResellerRatings support is pretty easy to get ahold of, and we usually got response within 24 hours.
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Alternatives Considered
Cloodot
No answers on this topic
ResellerRatings.com
We use both Trustpilot and ResellerRatings, as they handle slightly different aspects of services (product versus service).
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Return on Investment
Cloodot
No answers on this topic
ResellerRatings.com
  • ResellerRatings has had a positive impact on ROI by allowing us to quickly gather user ratings/reviews and integrate the aggregate review with Google's paid search ads (via star ratings showing in ads)
  • ResellerRatings has also had a positive impact on our business by allowing us to collect reviews and display on our website without the need for internal development resources and IT work (which would have been very costly for us).
  • One thing we had wanted to accomplish through the use of ResellerRatings was to display reviews on our website and provide that detail to Google in a consumable format which would result in star ratings showing in our organic search results. However, we were not able to accomplish this and Google never picked up our rating from the ResellerRating's widgets, so that was a bit of a letdown.
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ScreenShots

Cloodot Screenshots

Screenshot of Manage chats from multiple channels at one placeScreenshot of Manage reviews from multiple channels at one placeScreenshot of Advanced cross channel analyticsScreenshot of One inbox for all your customer interactionsScreenshot of Team collaboration : Handover live conversations and reviews to team mates.Screenshot of Custom template replies for faster engagement