What users are saying about
21 Ratings
21 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 4.3 out of 100

Likelihood to Recommend

Close

Close.io is well suited for a sales organization who wants to track leads, make sure none slip through the cracks, move them into opportunities as discussions progress, and close new business. The simplicity of the platform is part of why it's powerful - it's full feature set can be easily understood and leveraged by even those without much training on the system. I'm not sure where Close.io would be less appropriate...
Erik Zahnlecker | TrustRadius Reviewer

PROS Smart CPQ

Is my IT team ready to handle the challenges with data integration ? Are all the features offered by my current quoting tool being offered by Cameleon? Do I need a SaaS based quoting tool? Would it be easy and intuitive for my sales team (who,quite frankly, worship MS Excel) to use Cameleon ? Do I need a real-time/near-real-time quoting tool or would delays in data refreshes be acceptable
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Close
9.2
PROS Smart CPQ
Customer data management / contact management
Close
9.0
PROS Smart CPQ
Workflow management
Close
8.6
PROS Smart CPQ
Territory management
Close
8.0
PROS Smart CPQ
Opportunity management
Close
9.9
PROS Smart CPQ
Integration with email client (e.g., Outlook or Gmail)
Close
9.1
PROS Smart CPQ
Contract management
Close
10.0
PROS Smart CPQ
Interaction tracking
Close
9.5
PROS Smart CPQ
Channel / partner relationship management
Close
9.7
PROS Smart CPQ

Customer Service & Support

Close
9.3
PROS Smart CPQ
Case management
Close
8.3
PROS Smart CPQ
Call center management
Close
9.7
PROS Smart CPQ
Help desk management
Close
10.0
PROS Smart CPQ

Marketing Automation

Close
10.0
PROS Smart CPQ
Lead management
Close
10.0
PROS Smart CPQ
Email marketing
Close
10.0
PROS Smart CPQ

CRM Project Management

Close
9.1
PROS Smart CPQ
Task management
Close
7.4
PROS Smart CPQ
Billing and invoicing management
Close
10.0
PROS Smart CPQ
Reporting
Close
10.0
PROS Smart CPQ

CRM Reporting & Analytics

Close
9.4
PROS Smart CPQ
Forecasting
Close
10.0
PROS Smart CPQ
Pipeline visualization
Close
8.3
PROS Smart CPQ
Customizable reports
Close
10.0
PROS Smart CPQ

Customization

Close
9.2
PROS Smart CPQ
Custom fields
Close
9.5
PROS Smart CPQ
Custom objects
Close
10.0
PROS Smart CPQ
Scripting environment
Close
8.3
PROS Smart CPQ
API for custom integration
Close
9.1
PROS Smart CPQ

Security

Close
7.7
PROS Smart CPQ
Single sign-on capability
Close
8.3
PROS Smart CPQ
Role-based user permissions
Close
7.2
PROS Smart CPQ

Social CRM

Close
10.0
PROS Smart CPQ
Social data
Close
10.0
PROS Smart CPQ
Social engagement
Close
10.0
PROS Smart CPQ

Integrations with 3rd-party Software

Close
9.0
PROS Smart CPQ
Marketing automation
Close
9.0
PROS Smart CPQ

Platform

Close
10.0
PROS Smart CPQ
Mobile access
Close
10.0
PROS Smart CPQ

Pros

Close

  • Manages leads.
  • Followup & reminders.
  • Organization of everything in one place.
  • Add-ons that are worth every penny.
Jason Vance | TrustRadius Reviewer

PROS Smart CPQ

  • Salesforce.com integration via a plugin that lets end users access Cameleon CPQ systems.
  • Quoting made easier with complex business rules.
  • Good support from the Cameleon team with fixes and enhancements.
Anonymous | TrustRadius Reviewer

Cons

Close

  • Difficult to understand and build search queries.
Anonymous | TrustRadius Reviewer

PROS Smart CPQ

  • Integration with other onsite systems such as Oracle databases require the expertise of knowledgeable developers. Manual upload of flat files are always an option , but not necessarily the cleanest.
  • Better Cameleon CPQ Designer UI would go a long way. Currently UI is a stark contrast to the intuitive UI of SalesForce.com or similar SaaS based tools. Not too much to ask for , considering the fact that we work in the era of Facebook and Twitter.
  • Real time data availability is a long way to go for Cameleon CPQ. Updates to data pushed over as batches to Cameleon are reflected at Salesforce.com only after a 'versioning' process is launched. Current recommended frequency for this process is once a day (an upgrade to make it twice a day is in the works).
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Close

No score
No answers yet
No answers on this topic

PROS Smart CPQ

PROS Smart CPQ 6.0
Based on 1 answer
There are a few features that we expected from the tool but Cameleon's CPQ has fallen short on these. Possible enhancements and product fixes should be made as soon as possible to change the perspective. Unexpected bugs in the tool have come up during the roll-out that has caught the implementation team off-guard
Anonymous | TrustRadius Reviewer

Alternatives Considered

Close

Close.io does a lot more than HubSpot CRM for a lower price. The most important difference is that I can search for prospects by the notes I created and by prior activity. But, I cannot do this in HubSpot, although it seems like it should be a very basic feature.
Joe Gatto | TrustRadius Reviewer

PROS Smart CPQ

SaaS based tool. Better quoting rules.
Anonymous | TrustRadius Reviewer

Return on Investment

Close

  • Positive - It's much easier now with Close.io to make sure that no deal falls through the cracks. Therefore helping us recover lost revenue.
Ryan McCarty | TrustRadius Reviewer

PROS Smart CPQ

  • A salesforce.com -esque approach to CRM has a whole gamut of advantages. Cameleon CPQ complements this approach.
  • Expect down times , feature problems or general disagreement about Cameleon's capabilities initially. This is true for adopting any new tool or technology. Hold on and it will tide over.
  • As a person who has used Cameleon purely as a developer standpoint , I do not have anything more to add-on.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Close

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Close Editions & Modules

Edition
Starter$351
Basic$651
Professional$951
BusinessContact for Pricing
  1. per user, monthly
Additional Pricing Details
15% discount on annual pricing

PROS Smart CPQ

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

PROS Smart CPQ Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Close
9.0
PROS Smart CPQ
6.0

Likelihood to Renew

Close
PROS Smart CPQ
6.0

Add comparison