What users are saying about
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 2 reviews and ratings
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.1 out of 100
Based on 5 reviews and ratings
Attribute Ratings
- DCDial is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
9.0
Cloud Call Center
90%
1 Rating
9.6
DCDial
96%
3 Ratings
Support Rating
Cloud Call Center
N/A
0 Ratings
10.0
DCDial
100%
1 Rating
Likelihood to Recommend
Cloud Call Center
Great tool for those who use Bullhorn and Insightsquared. It is fully integrated to those applications and works well as a phone system. Love the softphone aspect, no need for a handset. Anywhere you have an internet connection and your laptop you can make and receive calls.
CEO
KranectInformation Technology and Services, 11-50 employees
DCDial
This software is very useful to all companies that want to increase their sales through customer service or call centers for their sales. It has worked very well for us, being able to solve minor failures, it is one of the best-priced software, compared to everything it offers.
SVP Infrastructure & Operations
Penske Truck LeasingTransportation/Trucking/Railroad, 10,001+ employees
Pros
Cloud Call Center
- Ease of Use
- Softphones
- Integration to other applications
CEO
KranectInformation Technology and Services, 11-50 employees
DCDial
- Integrates seamlessly with our CRM products.
- Call tracking capabilities.
- A fully compliant call center suite.
Project Manager
OmobonoMarketing & Advertising, 51-200 employees
Cons
Cloud Call Center
- Softphone UI
- Ring options
- Sound integration
CEO
KranectInformation Technology and Services, 11-50 employees
DCDial
- I'd update their system design a bit to make it more visually appealing but it doesn't impact my productivity.

Verified User
Employee in Legal
Financial Services Company, 11-50 employeesPricing Details
Cloud Call Center
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—DCDial
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Support Rating
Cloud Call Center
No score
No answers yet
No answers on this topic
DCDial
DCDial 10.0
Based on 1 answer
I gave DCDial the 10/10 rating because our team loves DCDial ever since we had our initial demo with Haze and I personally got really impressed by DCDial's functionality.

Verified User
Employee in Legal
Financial Services Company, 11-50 employeesAlternatives Considered
Cloud Call Center
CEO
KranectInformation Technology and Services, 11-50 employees
DCDial
We have evaluated CallFire, CallHub, CloudTalk, and PhoneBurner, but unlike DCDial, none of them offer Click Campaigns that require us to press each phone number manually (non-automated dialing) to dial a specific person and ensure compliance at the same time. As the debt collection agency, we have to make sure we are fully compliant.

Verified User
Employee in Legal
Financial Services Company, 11-50 employeesReturn on Investment
Cloud Call Center
- No physical assets (handsets)
- Reporting Integration
- Click to dial functionality
CEO
KranectInformation Technology and Services, 11-50 employees
DCDial
- Call tracking capabilities.
- Easy monitoring and reporting features.
- Compliant call center suite.
Project Manager
OmobonoMarketing & Advertising, 51-200 employees