Likelihood to Recommend CMW has less integration capabilities, this is something that can definitely be improved in the future. On a side note, the MS Outlook integration option is excellent. The UI is decent for its purpose and the platform is well suited for a range of business requirements - customer order management, document tracking and approval management. You name it, they have it.
Read full review SignNow is particularly useful for simple documents, forms and contracts where there the fields are pretty standards- names, signature block, title. It would be helpful to have features that allow substitution of certain fill in the blanks such that allow you to use the same template but first have a dialog to integrate language for a person, corporation, partnership or LLP. I'm a lawyer and having the ability to assemble variation of this nature into one template would be helpful. Also (and it may do this) the ability to change the actual form/document within the a template would be useful.
Read full review Pros Graphical workflow builder capability makes it easy to set workflow in form of spreadsheets to improve visibility. Workflow automation in the cloud unifies tasks, documents and resources in real-time. Integration with outlook makes it easy to manage workloads direct to the email. Read full review Ease of setting up documents that require eSignatures Ability to manage the order in which the document needs to be eSigned Tracking the status of who has signed and who hasn't Ability to 're-send' invites to team members who might have missed the original invite Ability to download the eSigned documents for internal record keeping Read full review Cons I would like to see Comindware Tracker come in a free pricing tier. I would like to see Comindware Tracker offer more granular roles to be assigned to workflow users. I would like to see Comindware Tracker integrate with more ERP systems and to offer more import/export/migration capabilities from other workflow management systems. Read full review When using shared templates, the option to rename the document is at the bottom of the signatures page. I would like that to be visible sooner as some of my team misses it and sends documents to clients with the templated name instead of the correct name because they forgot to scroll down far enough to see it. CC'ed contacts used to show suggestions as you typed the email if you've sent that person a document before, but that functionality no longer shows on our account. I'd like to see that brought back. It would be nice if we could add folders to our documents page so that we could sort sent and signed documents into individual client folders. The search feature works fine, but folders would help clean up the view for my team. Read full review Likelihood to Renew Very likely.
Read full review The features are too limited. The biggest issue though is the flexibility for editing existing forms without having to create a whole new form. The other issues are its payment partner options, lack of automation, and logic flow. We plan to quit this software and use other software in its place.
Read full review Usability You don't have to be from IT to get started and working on it. They have made it really simple from almost everybody to work on it. You get comfortable real quick as it is similar to Outlook. Max to max you won't take more than 2 weeks to get a hang of it
Read full review In terms of core functionality - adding options for signatures, text, dates, check boxes, etc., as well as customising the body of the request, the title of the request, follow-ups / reminders for signature, etc., SignNow is great. It's really easy to navigate and use in this regard. SignNow loses points when it comes to the end-user who needs to sign. There's an option for them to either use the app (which is most prominent in the page that shows when they open the request) or to sign using their browser (which is much smaller). I had my assistant create this step by step guide for our clients, so they can complete the request the way we need them to:
https://docs.google.com/presentation/d/1FopYjlykHMFjIAQjgaNLtNIvSCQND_kb86-U9bA5M2A/edit?usp=sharing As far as I'm aware, you can't make it mandatory for them to draw their signature, and there's no option to remove the prompt for them to download the app when signing on their mobile device. I really wish these were options, but they don't take away from the fact it does what it is intended to do, and it does it well.
Read full review Reliability and Availability SignNow is always available when I need it. It seems that most updates occur outside of business hours so I have full functionality when I need it most between the hours of 8am-6pm EST. There has only been I time when I experience application errors when I need to use the system but it did not last long and the issue was resolved within a few hours.
Read full review Support Rating It's more of drag and drop functionality. It is quite easy to set up. Creation of form is very easy. Support Team of Comindware Tracker is good and very friendly. It is efficient in terms of task management, project management, team management, vendor/client tracking.
Read full review I only used SignNow support when setting up. I uploaded a bunch of documents in the wrong place and needed assistance in moving them. Unfortunately they were not able to move the documents and I needed to upload into a different place. This is where I feel the system itself could benefit from some flexibility for their customers.
Read full review Online Training It was nice to be shown the basics of the system and be able to see or understand the specific functions our company would need to use, such as the template creation, document grouping and document group templates. Being taught on how to use these functions, made learning them much easier.
Read full review Implementation Rating Make sure you know exactly what you need before implementation and be sure to ask how to use the most important functions of the system that you will be using.
Read full review Alternatives Considered Other than trying Comindware Tracker it is newer to me, I have used Adobe software multiple times and are familiar with their products. I won't stack Comindware Tracker against them because they both are amazing. I like using Comindware tracker because it is easy to use and is great for me, it helps optimize and maintain my workflows.
Read full review I chose airSlate SignNow over
DocuSign primarily due to the superior ease of use and a more intuitive user interface (UI). airSlate SignNow's UI stood out with its simplicity and well-thought-out design, making the entire process of signing and managing documents much more straightforward.The drag-and-drop functionality and the ability to customize signature fields in airSlate SignNow were additional factors that tipped the scale in its favor. These features not only streamlined the signing process but also allowed for a more personalized and efficient document management experience.
Read full review Return on Investment Comindware Tracker is versatile and can be used to automate common business processes. Comindware Tracker offers process adjustments and visibility in real time. Comindware Tracker anticipates the organization's document and data management in a unified way. It provides analytical analysis as well as complex reports to help us run our business more efficiently. It is ideal for the automation and execution of processes by classifying tasks. Comindware Tracker helps in quick and easy simplification of operations. Comindware Tracker improves the agility of routine activities. Read full review SignNow is far more economical than any other signature program I have ever seen. SignNow performs all the tasks that the more expensive competition does. SignNow does not require my clients to set up an account with a user name and password. Read full review ScreenShots airSlate SignNow Screenshots