What users are saying about
3 Ratings
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Score 9.2 out of 100
6 Ratings
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Score 6.6 out of 100

Likelihood to Recommend

Collective Health

It has been a great and easy experience, and I'd highly recommend it to colleagues. It is easy to navigate, all my information is in one place, and if I need additional help within the tool -- some resources quickly help answer any additional questions I may have.
Rachel Friedlander-Holm | TrustRadius Reviewer

EaseCentral

Ease Central is nice to have if you need something and aren't too picky. It is helpful to have the availability of file feeds - so that's a lot less work and time put in for benefits enrollments, but it seems to take a long time to get the feeds set up properly. Also, the reporting capability does not allow for a date parameter, which really throws off reporting. If you're a small company, it works okay. I don't think a large company would be at all happy with this.
Rachel Davison | TrustRadius Reviewer

Pros

Collective Health

  • Collective Health does a good job of breaking down the costs associated with the utilization of any given medical service
  • Collective Health helps users locate the best medical provider and/or facility that is best for them
  • Collective Health provides quick and reliable support channels to users
Tolulope Lawal | TrustRadius Reviewer

EaseCentral

  • User interface is easy on the eyes. People seem to be able to pick it up really easy, it's simple to operate and has a nice clean look.
  • It's insurance carrier & service vendor "agnostic"...works with every insurance carrier we work with and has numerous preferred vendor partnership with some of the other services our clients want access through all from EaseCentral.
  • Great support team when questions arise. Pretty self explanatory.
Willie Pinkston | TrustRadius Reviewer

Cons

Collective Health

  • Logout time, I know there is sensitive information, but sometimes I wish I wasn't auto logged out of my account after some time.
Rachel Friedlander-Holm | TrustRadius Reviewer

EaseCentral

  • Setting a date parameter on a report isn't an option.
  • Some things are not customizable.
  • Some of the integration with carriers doesn't work as seamlessly as it should.
Rachel Davison | TrustRadius Reviewer

Support Rating

Collective Health

Collective Health 9.0
Based on 1 answer
I've reached out to support a few times, and they are always super responsive over email, and willing to jump on a phone call too to discuss my issue directly.
Rachel Friedlander-Holm | TrustRadius Reviewer

EaseCentral

EaseCentral 1.0
Based on 1 answer
I've never had to call support for EaseCentral. Our broker typically handles any questions we have.
Rachel Davison | TrustRadius Reviewer

Alternatives Considered

Collective Health

The UI of Collective Health is sleek and intuitive, and the company provides extremely quick and remarkably reliable via their support channels (Message, Chat and Phone Call). Moreover, the descriptions they provide for each medical service is succinct and still very informative.
Tolulope Lawal | TrustRadius Reviewer

EaseCentral

My general agency Warner Pacific recommended EaseCentral and I checked it out. Seemed like a great fit and well worth the investment. I know other colleagues that use and are happy with Employer Navigator and some of the other ones. I have not checked out many other options because Warner Pacific did all that research and work for me. 2 thumbs up for EaseCentral
Willie Pinkston | TrustRadius Reviewer

Return on Investment

Collective Health

  • Collective Health has helped employees more accurately forecast their medical expenses and budget accordingly
  • Collective Health has significantly improved the experience of employees with the submission of medical expenses claims
Tolulope Lawal | TrustRadius Reviewer

EaseCentral

  • Positive. My business increased 35% in 2017.
  • Paperless HR and benefit enrollment all online. I've been able to work with more group more efficiently, effectively, faster and easier.
Willie Pinkston | TrustRadius Reviewer

Pricing Details

Collective Health

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

EaseCentral

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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