ConnectWise BCDR (formerly Recover, or Continuum) is a combination of disaster recovery technology and Continuum's NOC with 24x7 monitoring and troubleshooting support, supporting MSPs with extended BDR capacity.
Continuum was acquired by ConnectWise in late 2019.
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Veeam Data Platform
Score 8.9 out of 10
Mid-Size Companies (51-1,000 employees)
Veeam’s® premier product, Veeam Backup & Replication™, delivers availability for all cloud, virtual, Kubernetes and physical workloads. Through a management console, the software provides backup, archival, recovery and replication capabilities.
$428
per year per 5 instances
Pricing
ConnectWise BCDR
Veeam Data Platform
Editions & Modules
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Veeam Data Platform Essentials
$428
per year per 5 instances
Veeam Data Platform
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ConnectWise BCDR
Veeam Data Platform
Free Trial
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Yes
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
No
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Entry-level Setup Fee
No setup fee
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Veeam sells through channel partners. Contact a partner for detailed pricing and quotes. Resellers or sales personnel are available for assistance.
Continuum is well suited for an MSP who has several clients running backups. Everyone knows how important backups are. Having Continuum Recover helps eliminate the need for a full-time employee to check backups. Backups can take a long time to check daily manually, but Continuum Recover helps eliminate that need.
Veeam Data Platform is great for highly virtualized environments. It has added tools over the years to handle both local and hosted virtual workloads. It can also be a good fit for those who need to backup Office365 data. If you have a large number of physical workloads, Veeam Data Platform can still cover you, but may not be the best solution for you. My environment happens to be mostly virtual, so I don't know what other solutions are out there for physical backup tools.
The platform offers a powerful feature set that includes block-level backup, granular file recovery, and more.
Not only we are able to recover data from our customers, but we're also able to backup and continue business operations whether a single or an entire server goes down.
All our server and desktop patching is properly managed and tested.
Easier way to coordinate or schedule jobs at one location or among multiple. For example, If I'm running a backup at one location, and I have another job going at another location where I want to replicate to the first location, some sort of feature so VMWare is aware there's a backup going and it should wait.
Additional reports, such as monthly reports that shows how many restore points were created per VM and how many incremental points failed for a VM in a month.
A feature that gives a better overall view of all your restore points, what jobs they belong to, their age and where the data lives.
I have used many other data backup products that are on the market. I trust the configuration options within Veeam to do as they are labeled, without any specific back end software changes that may cause backups to fail if you don't use a systems integrator.
I trust the product for my own home environment as well due to relationship I have with the product at work.
Veeam is fairly simple in terms of how it is set up; its not an overly-complicated dashboard that can be intimidating to less technically-inclined users. Veeam also offers good instructional videos to help users work through how to do specific functions. I appreciate that they have specific video tutorials rather than having users scroll through a cumbersome manual.
I give Veeam Data Platform a rating of 9 for availability because it consistently performs reliably in critical data protection and recovery tasks. The platform is designed to minimize downtime, ensuring that backup and recovery processes are accessible when needed.While there may be rare instances of maintenance or minor application errors, these do not significantly affect the overall reliability of the system. Veeam’s strong architecture and features like high availability configurations further enhance its performance, allowing us to trust it in crucial situations. Overall, it has proven to be a dependable solution that meets our organization's needs effectively.
To identify a bottleneck in the data path, Veeam Backup & Replication detects the component with the maximum workload, the component that works for the most time of the job. For example, you use a low-speed storage device as the backup repository. Even if VM data is retrieved from the SAN storage on the source side and transported over a high-speed link, VM data flow will still be impaired at the backup repository.
Support is pretty good. The issue is that they don't have any SLA so they get to you whenever. Though, if you hound them, they usually bump you up in the chain and get back to you. Their techs are fairly knowledgeable. Occasionally the first level support isn't the best, but once it bumps up to the next level, they are good.
All support cases were solved in a timely manner and there was no unnecessary communication needed to get the answers that were needed to solve the issue. Also the mail communication after closing support cases id on point without too much nagging for feedback or reviews of the completed support tickets.
I rated the in-person training an 8 because it was generally effective and provided a solid foundation for understanding the Veeam Data Platform. The instructors were knowledgeable and engaged, making the sessions interactive. However, I felt that some topics could have been covered in more depth, and additional hands-on exercises would have further reinforced the learning experience. Overall, it was a positive training session that adequately prepared attendees for using the product, but there's room for improvement.
I gave it a rating of 7 because, although the online training offered valuable content and covered the essential aspects of the Veeam Data Platform, it lacked interactivity and opportunities for direct engagement with instructors. This made it challenging to ask questions or delve deeper into specific topics. Additionally, some sections felt a bit rushed, which could hinder a comprehensive understanding of more complex features. Overall, while the training was useful, improvements in interactivity and pacing could elevate the experience significantly.
(I assume this question should say "Veeam" and not "Crownpeak Universal Consent Platform") Planning is key. Planning your backup schedule, size, data restore points, replication if you're doing that, &c. Testing is also important; make sure you back something up and then do a test restore. Set up alerts so you know if things aren't working (or even if they are, always good to know that too).
We evaluated Infrascale, and that was a really bad product. When it worked, it was fine. But when it didn't, nobody knew what was going on. Seeing green checkmarks usually means good, but not with Infrascale. You really had to dig into each job to see if they were successful. There was way too much time consumption. That issue is eliminated with Continuum Recover
When I read the sentiments of professionals who work with data backup systems, I realized that everyone has good things to say about the functionality of Veeam. I do not hear many people praising other products the same way they do with Veeam. It feels like Veeam invests money into their product, and some of the other products I've seen demonstrated do not feel like they have the same level of investment.
In terms of scalability for our company, Veeam was able to cover our backup needs with ease. They have options for even more individualized backup if we were to need them; i.e. if a specific workstation needs its own independent backup. We have not used these resources yet, but I am confident they will be beneficial to our company in the near future.
Protecting our customer's email has been a breeze with Veeam! It gives us peace of mind that the data is safe and easily accessible.
Protecting (and restoring when things have gone south) our half dozen mission critical software for managing and monitoring our network
We have a few physical endpoints we back up with Veeam and they're just as easy to restore or pull files from as needed as the virtual server backups are
