Consumer Information Solutions vs. West Unified Communications Services (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Consumer Information Solutions
Score 0.0 out of 10
Small Businesses (1-50 employees)
Consumer Information Solutions (CIS), a Managed Service Provider (MSP) supports business communication nationwide. Specializing in Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS), CIS offers tailored solutions designed to optimize operations and elevate customer experiences. Key Features: Unified Communications: Integrates voice, video, messaging, and collaboration tools across devices and platforms. Contact Center Solutions:…
$18
per month per user
West Unified Communications Services (discontinued)
Score 4.0 out of 10
N/A
West (formerly Intrado) has executed a series of transactions to transition their UCaaS business to numerous other providers, notably Fusion Connect.N/A
Pricing
Consumer Information SolutionsWest Unified Communications Services (discontinued)
Editions & Modules
Remote Only
$99.00
one-time fee per installation
Hybrid
$350.00
one-time fee per installation
Contact Center
$350.00
one-time fee per installation
No answers on this topic
Offerings
Pricing Offerings
Consumer Information SolutionsWest Unified Communications Services (discontinued)
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$350 one-time fee per installationNo setup fee
Additional Details$16 per u/m SIP Trunk with three 3 Trunk Lines Minimum.—
More Pricing Information
Community Pulse
Consumer Information SolutionsWest Unified Communications Services (discontinued)
Top Pros

No answers on this topic

Features
Consumer Information SolutionsWest Unified Communications Services (discontinued)
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Consumer Information Solutions
-
Ratings
West Unified Communications Services (discontinued)
9.0
1 Ratings
11% above category average
High quality audio00 Ratings9.01 Ratings
High quality video00 Ratings9.01 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Consumer Information Solutions
-
Ratings
West Unified Communications Services (discontinued)
7.5
1 Ratings
4% below category average
Desktop sharing00 Ratings7.01 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Consumer Information Solutions
-
Ratings
West Unified Communications Services (discontinued)
7.6
1 Ratings
4% below category average
Calendar integration00 Ratings8.01 Ratings
Meeting initiation00 Ratings8.01 Ratings
Record meetings / events00 Ratings7.01 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Consumer Information Solutions
-
Ratings
West Unified Communications Services (discontinued)
7.0
1 Ratings
9% below category average
Live chat00 Ratings8.01 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Consumer Information Solutions
-
Ratings
West Unified Communications Services (discontinued)
7.0
1 Ratings
9% below category average
User authentication00 Ratings7.01 Ratings
Participant roles & permissions00 Ratings7.01 Ratings
Best Alternatives
Consumer Information SolutionsWest Unified Communications Services (discontinued)
Small Businesses
Nextiva
Nextiva
Score 9.2 out of 10
Nextiva
Nextiva
Score 9.2 out of 10
Medium-sized Companies
Nextiva
Nextiva
Score 9.2 out of 10
Nextiva
Nextiva
Score 9.2 out of 10
Enterprises
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Consumer Information SolutionsWest Unified Communications Services (discontinued)
Likelihood to Recommend
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
Consumer Information SolutionsWest Unified Communications Services (discontinued)
Likelihood to Recommend
Consumer Information Solutions
No answers on this topic
West Technology Group, LLC (formerly Intrado)
It is well suited in our organization for their large department Monday meetings and meetings such as that. Would not really be needed for a conference call with only 10 people or less attending.
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Pros
Consumer Information Solutions
No answers on this topic
West Technology Group, LLC (formerly Intrado)
  • Large conference calls
  • Reliable calling technology
  • Easy to call in with no confusion
Read full review
Cons
Consumer Information Solutions
No answers on this topic
West Technology Group, LLC (formerly Intrado)
  • Hold music is normally loud and not pleasant
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Alternatives Considered
Consumer Information Solutions
No answers on this topic
West Technology Group, LLC (formerly Intrado)
We only use intercall and always have, our in house phone system is Cisco.
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Return on Investment
Consumer Information Solutions
No answers on this topic
West Technology Group, LLC (formerly Intrado)
  • It does cost our company money so we try to give out numbers only when needed
Read full review
ScreenShots

Consumer Information Solutions Screenshots

Screenshot of the main user home screen. This screen gives users access to webphone, and call reporting for analytics, internal chat, SMS, and contacts. No need to have multiple windows open.