Contractor Foreman vs. Followup CRM

In this case, CF is the best of the 'OK so far' category in my mind. NONE of the software available today gets close to a truly effective, user friendly GUI and functionality set. I have used 7 different systems over the years, with the top 4 big names having the largest hours operating. Most have less functionality, others are severely overpriced and under featured. Still others are so complicated you need an entire IT department to implement them. Contractor Foreman does much of what it does the absolute best for the money, meaning this is probably the best value for construction management software I'm aware of. I believe I can say with confidence, that if CF does it, it strives to do it well, and continues to strive to get it better. Picking a feature or two that excels is rather pointless in a company with that outlook. THAT is a company I can get behind...

Incentivized

One of the best things about FollowUp Power is that we can mark things for follow-up several months down the line, which we frequently have a need for since many of our clients are seasonal. For example, we'll get started working with them while they're here in Florida for the winter, then they'll head back north in the spring and not want to hear from us again until they return in the fall. With FollowUp Power, we can then mark them for follow up in the future rather than to have to somehow remember to contact them in the future.

Incentivized

• Estimates
• Project management
• Lead management - tracking where they are in the funnel and having web lead automatically pull into the system.

Incentivized

• We love the dashboard feature. This is where we spend the majority of our time. The dashboard helps us avoid missing bid dates and deadlines.
• The system is very intuitive and a new user will be up to speed within one hour after they start using the system. There is only one place to enter all data. This allows for ease of use and minimizes data entry mistakes.
• Every task is date stamped to insure proper work flow and holds the team accountable to each other.

• Some of the modules like checklists and forms are confusing and hard to use
• some of the training videos or versions of an old outdated version of the software
• Would like to see a more efficent way of creating a submittal log generated from a specification book

Incentivized

• It really needs to have the capability of listing numerous phone #s with a note beside each one ("his cell#", "her work#", "do not call before 9a.m.", etc.).
• It really needs to have the capability of listing numerous e-mail addresses ("hers", "his", "her email address at work", etc.).
• It would be nice to have a separate general information box where we could put comments in that would show every time we bring up the account (such as "her nickname is Bobbi", "their dogs name is Fido, "their son is currently stationed in France", "husband is going through chemotherapy", etc.), which would help us to remember personal details that are important to our clients.

Incentivized

Eliminated the need for our team to log into multiple systems to do their jobs which aligns to our Lean approach

Incentivized

I rarely give anyone a 9 or 10 rating for service. The main reason for this rating is Contractor Foreman's dedication to improvement. To be completely frank, CF has fallen down on their tech help with me several times, but I am an exceptionally difficult user to service as I tend to use a product up to it's limits and want more. CF has actually addressed these wants several times (after waits that seemed interminable, but were actually pretty damn fast in the reality of software development)

Incentivized

I've used Buildertrend and Conconstruct near daily for a little over 10 years. They were both pretty solid. But the price kept going up without much value being added to the software. As they grew, they didn't upgrade with the growth, so the sites became slower. Contractor Forman has all the functionality of the others, and several other tools that they don't. There are several tools our company doesn't even use yet that look great. It's not perfect, and the learning curve due to its increased capability is a bit of a challenge. But overall, it is superior in every way that mattered to us, and more affordable.

Incentivized

My company had already implemented FollowUp Power CRM for Construction before I arrived. I have used other CRM programs in the past, and FollowUp Power is much more user friendly, and I have already seen a direct increase in my lead to customer conversion ratio as well as increased sales

• We don't have to double enter our job information anymore (estimates, bills, labor hours) to show employees what they need to see. Specific access within Contractor Foreman does that for us.
• It's taken us longer to learn how Contractor Foreman works within itself than we thought it would, so implementation is taking a little longer than ideal. However, we have been learning a lot along the way about the easiest ways to use the workflow that Contractor Foreman has.

Incentivized

• I have seen a lot better tracking on my jobs when it comes to scheduling and staying on top of my jobs.
• The dashboard is part of my daily routine it tells me exactly what I need to follow up on weather it is calling the customer or checking on the customer.
• Payments or what the current status of the job is.

Incentivized