What users are saying about
90 Ratings
50 Ratings
90 Ratings
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Score 7.8 out of 100
50 Ratings
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Score 7.3 out of 100

Likelihood to Recommend

Control-M

For our purposes, it is well suited. The learning curve for new users to develop a basic level of competence is relatively easy to accomplish. While the vendor has introduced many nice features since we started using the product (BIM and Forecast to name two that I would like to see our users take more advantage of), the basic product has remained readily accessible for users.
Anonymous | TrustRadius Reviewer

Dell EMC Avamar

This software is well suited for companies that want to be very in control of their backups but need a simple tool. It could be convenient for them to just buy their own node, locate it in a different location, and set up the jobs for their machines to backup to the cloud with the specific plugins. However, it would not be convenient for companies looking to have a tool that needs to be secure and compliant, and that need to have different other options for business continuity.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Workload Automation

Control-M
7.5
Dell EMC Avamar
Multi-platform scheduling
Control-M
9.0
Dell EMC Avamar
Central monitoring
Control-M
8.4
Dell EMC Avamar
Logging
Control-M
6.6
Dell EMC Avamar
Alerts and notifications
Control-M
8.1
Dell EMC Avamar
Analysis and visualization
Control-M
7.5
Dell EMC Avamar
Application integration
Control-M
5.4
Dell EMC Avamar

Data Center Backup

Control-M
Dell EMC Avamar
8.3
Universal recovery
Control-M
Dell EMC Avamar
8.3
Live recovery
Control-M
Dell EMC Avamar
7.5
Recovery verification
Control-M
Dell EMC Avamar
7.7
Business application protection
Control-M
Dell EMC Avamar
8.7
Multiple backup destinations
Control-M
Dell EMC Avamar
8.3
Incremental backup identification
Control-M
Dell EMC Avamar
9.0
Backup to the cloud
Control-M
Dell EMC Avamar
8.7
Deduplication and file compression
Control-M
Dell EMC Avamar
9.2
Snapshots
Control-M
Dell EMC Avamar
7.6
Flexible deployment
Control-M
Dell EMC Avamar
7.1
Management dashboard
Control-M
Dell EMC Avamar
7.0
Platform support
Control-M
Dell EMC Avamar
8.9
Retention options
Control-M
Dell EMC Avamar
9.4
Encryption
Control-M
Dell EMC Avamar
8.7

Pros

Control-M

  • Control-M Advanced File Transfer is a very useful add-on, allowing for a wide variety of file transfers to be configured "out of the box" and then used as part of the standard batch flow. This module is not included in the base price but is available at a relatively small additional cost.
  • Using Control-M's GUI (the Enterprise Manager) allows for efficient management of the enterprise and can tie up a lot of "loose ends". Often the first point of tracking problems is to check with the Control-M guys!
  • BMC is definitely moving the product forward, the new module "Application Integrator" is very helpful in building and deploying your own bespoke Control-M jobs and allows for closer and more secure integration.
  • Although Control-M does open up the enterprise in an operational sense, the security settings (should you choose to implement them) are robust.
Mark Francome | TrustRadius Reviewer

Dell EMC Avamar

  • Avamar performs data deduplication on the remote host. This greatly reduces the amount of traffic that each backup requires. This even applies to the virtual environment through change block tracking. Backup times are reduced from hours to minutes.
  • The management interface makes it easy to configure and maintain data retention periods. Many times certain data must be kept for an extended period of time. There is a specific menu for managing retention periods.
  • The system is able to recover itself from a hard failure with virtually no loss of backups. There is a checkpoint taken each day that provides a recovery point in the event of a catastrophic failure. Since this is a node based system, the loss of more than one node could require a recovery be performed.
  • While another grid must be purchased, the replication utility allows all backups to be replicated to another grid at a remote location. This ensures the resilience of the backups in the event there is the loss of the primary data center.
  • Also works on HCI devices performing image-level backups as in our primary data center environment
  • There is also now an All-in-One appliance for smaller locations
Rodney Barnhardt | TrustRadius Reviewer

Cons

Control-M

  • Single Major Action per job: this statement needs to be clarified. There are ways to do more than one action per job, and there are pre and post job commands available in most templates. Also some templates like FTP can have many instructions built in, like deleting source files after transfer (these are part of the positives). But basically you can only do one major action, like call one web service, or call one stored procedure per job. I believe this limitation is due to their licensing model, to ensure you will run as many jobs as possible.
  • The only other negative is a necessary corollary of a having a powerful product. The learning curve is not simple due to the power of the product. I would recommend dedicate training for the primary operators and users of the product.
Eugene LaRoche | TrustRadius Reviewer

Dell EMC Avamar

  • The client interface has constant JAVA issues and can be slow and chunky. We have often had issues with current versions of JAVA breaking it so it will not even run.
  • The backup clients are split out for function. Although this makes them light, it also makes it cumbersome to upgrade clients. The naming scheme can also be confusing for the clients.
Tim Knarr | TrustRadius Reviewer

Likelihood to Renew

Control-M

Control-M 8.6
Based on 4 answers
It is a great product plain and simple. We've had Control-M for 20+ years and the support that BMC Software provides is really second to none. There is always a situation that someone can think of where I have to say, "No we can't do that", however I'm confident that we've been able to meet and most of the time exceed our end user expectations with what the product can offer them.
Zach Warren | TrustRadius Reviewer

Dell EMC Avamar

Dell EMC Avamar 9.5
Based on 2 answers
I have been using the product for over five years. This has performed so well that with the current system reaching its End-of-Life with EMC next year, I have proposed replacing it with the latest version of the product. Now that it integrates with Data Domain, the cost has been greatly reduced. Instead of the need to purchase many nodes, one Data Domain can replace them creating a significant cost savings.
Rodney Barnhardt | TrustRadius Reviewer

Usability

Control-M

Control-M 8.1
Based on 5 answers
Control-M's overall usability is very good because it is simple to use. Control-M SelfService is an easy tool to give to some of the users who want to use a web interface. The training curve for most users is very short and most of the functions are very simple to figure out.
Anonymous | TrustRadius Reviewer

Dell EMC Avamar

Dell EMC Avamar 8.0
Based on 1 answer
The system overall is easy to monitor and see your backup/restore status. The user interface could use updating as it relies on Java and any updates to Java cause the interface to stop working need to be reinstalled
Brian Munn | TrustRadius Reviewer

Support Rating

Control-M

Control-M 8.0
Based on 7 answers
Although the product is very stable there have been a few incidents when I needed support. I have worked with technicians from all around the globe because of the rolling support. This gives me the quickest support when I need it most in those early hours of the morning. The technicians I have worked with have been very knowledgeable and if necessary got help when needed.
Anonymous | TrustRadius Reviewer

Dell EMC Avamar

Dell EMC Avamar 8.8
Based on 8 answers
Support is very convincing, always eager to solve issues from the root rather than workaround, don't hesitate to take webex, describe the issues to the core and recommend configuration to avoid further issues. We can ask few questions other than the main issue. They don't hesitate to answer.
Ratnodeep Roy | TrustRadius Reviewer

Implementation Rating

Control-M

Control-M 7.9
Based on 3 answers
Plan ahead, communicate to stakeholders, involve stakeholders, do a thorough test drive and have a contingency plan.
Shiv Shivakumar | TrustRadius Reviewer

Dell EMC Avamar

No score
No answers yet
No answers on this topic

Alternatives Considered

Control-M

I have been using this product for so long and it works so well we have not had the need to evaluate other job schedulers. I have occasionally looked to see what was out there but I have seen anything so far that would require me to go so far as to evaluate the products.
Dave Campbell | TrustRadius Reviewer

Dell EMC Avamar

Avamar has simplied the back up approach in their VE edition and is much easier to use than Data Protector. Backing up multiple VMs takes minutes instead of hours now. Creating policies, retentions, and schedules, is vastly improved and much easier.
Anonymous | TrustRadius Reviewer

Return on Investment

Control-M

  • Troubleshooting has improved with multiple groups as they are easily able to determine if data loss/job failure is the reason for a data issue.
  • Conversion took significantly longer than was originally estimated by BMC so we had to run two platforms for almost 9 months. This definitely slowed down efficiency as many users did not know which tool to utilize for data load trouble shooting for close to a year.
  • Being able to communicate with users across the globe in a universal language and time reference has vastly decreased data issues and greatly improved proficiency in getting new jobs implemented quickly and without problems.
Erin Withers | TrustRadius Reviewer

Dell EMC Avamar

  • Avamar served our organization very well for many years. It was absolutely the best solution of its day.
  • We did the fork-lift upgrade twice to continue with Avamar. We could not continue to support this model of upgrades.
  • Our final decision to replace Avamar was when the nodes filled with meta-data while we had plenty of data domain space for backups.
  • We've spent too much engineer time babysitting the product.
Paul Lemmons | TrustRadius Reviewer

Pricing Details

Control-M

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Dell EMC Avamar

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

Control-M
8.0
Dell EMC Avamar
7.5

Likelihood to Renew

Control-M
8.6
Dell EMC Avamar
9.5

Usability

Control-M
8.1
Dell EMC Avamar
8.0

Support Rating

Control-M
8.0
Dell EMC Avamar
8.8

Implementation Rating

Control-M
7.9
Dell EMC Avamar

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