Conversica vs. Verint Intelligent Virtual Assistant (IVA)
Conversica vs. Verint Intelligent Virtual Assistant (IVA)
Product | Rating | Most Used By | Product Summary | Starting Price |
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Conversica | Mid-Size Companies (51-1,000 employees) | Conversica provides lead management software for marketing, inside sales and sales groups. | $1,499 per installation | |
Verint Intelligent Virtual Assistant (IVA) | N/A | The Verint Intelligent Virtual Assistant (formerly Verint Self-Service solutions) is a customer-oriented knowledge management solution including technology acquired by Verint from Next IT in 2017. The platform includes voice self-service IVR, a virtual AI-guided assistant (Next IT), and Verint's own knowledge management system for self-service. | N/A |
Conversica | Verint Intelligent Virtual Assistant (IVA) | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | A Conversica subscription includes an unlimited number of seats for marketers, sales reps and managers. Different editions include different levels of functionality to match your needs. The service is a monthly subscription with an annual commitment. | — | ||||||||||||||
More Pricing Information |
Conversica | Verint Intelligent Virtual Assistant (IVA) | |
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Top Pros |
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Top Cons |
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Conversica | Verint Intelligent Virtual Assistant (IVA) | |
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Small Businesses | ZoomInfo Chat Score 9.1 out of 10 | ZoomInfo Chat Score 9.1 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Conversica | Verint Intelligent Virtual Assistant (IVA) | |
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Likelihood to Recommend | 9.3 (95 ratings) | 8.2 (1 ratings) |
Likelihood to Renew | 8.5 (6 ratings) | - (0 ratings) |
Usability | 9.0 (1 ratings) | - (0 ratings) |
Support Rating | 8.9 (73 ratings) | - (0 ratings) |
Implementation Rating | 8.1 (49 ratings) | - (0 ratings) |
Conversica | Verint Intelligent Virtual Assistant (IVA) | |
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Likelihood to Recommend | Conversica | Verint |
Pros | Conversica | Verint |
Cons | Conversica | Verint |
Likelihood to Renew | Conversica | Verint No answers on this topic |
Usability | Conversica | Verint No answers on this topic |
Support Rating | Conversica | Verint No answers on this topic |
Implementation Rating | Conversica | Verint No answers on this topic |
Alternatives Considered | Conversica | Verint |
Return on Investment | Conversica | Verint |
ScreenShots | Conversica Screenshots | Verint Intelligent Virtual Assistant (IVA) Screenshots |