10 Ratings
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Based on 10 reviews and ratings
Miro
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Top Rated
2721 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.9 out of 100
Based on 2721 reviews and ratings
Attribute Ratings
- Miro is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
8.4
Creately
84%
2 Ratings
8.9
Miro
89%
2280 Ratings
Likelihood to Renew
Creately
N/A
0 Ratings
9.1
Miro
91%
36 Ratings
Usability
Creately
N/A
0 Ratings
8.7
Miro
87%
22 Ratings
Availability
Creately
N/A
0 Ratings
8.2
Miro
82%
1 Rating
Performance
Creately
N/A
0 Ratings
8.2
Miro
82%
1 Rating
Support Rating
5.6
Creately
56%
4 Ratings
6.4
Miro
64%
8 Ratings
Online Training
Creately
N/A
0 Ratings
9.1
Miro
91%
1 Rating
Implementation Rating
Creately
N/A
0 Ratings
8.5
Miro
85%
2234 Ratings
Product Scalability
Creately
N/A
0 Ratings
8.2
Miro
82%
1 Rating
Likelihood to Recommend
Creately
Very good online option for flowcharts and other purposes; can be quite cost-effective, too, depending on how you use it.
Office Manager
Bates Group LLCFinancial Services, 51-200 employees
Miro
MIRO IS WELL SUITEDMiro works well in team building. I held a working session with the team to decide on how we were going to work together and communicate. I used stickies for everyone to put their thoughts on the project. Then I had them rank their stickies and collaborated on why/how those stickies (thoughts) were ranked. This was also the first time I used the timer and music, very cool. Then after the discussion, I took those Stickies and created a charter that everyone agreed to.MIRO IS LESS APPROPRIATEMiro didn't work so well when I was trying to create a timeline with working streams, or at least it didn't work the way I wanted. I am sure there is a learning curve and would say it's user error. What I wanted was to create workstreams that expanded with dates and milestones. I really wanted a template that was already formatted so I didn't have to spend time making it look pretty
Project Manager
First American TitleFinancial Services, 1001-5000 employees
Pros
Creately
- Creately provides the same experience that other similar tools (i.e. Visio) provides, but presents it in a much more colorful, unique manner. The colors are vibrant, and my clients have always been impressed with the quality and feel.
- Creately provides a lot of creative control over how your images look. I can play with the opacity and color scheme, or use what they already provide.
- Creately also allows me to create wireframes for clients to review, whether desktop or mobile. I can create simple, easy to understand frames and concepts in minutes - they're super professional looking and ready to share.
- I like the pricing model. Right now I can pay month-to-month, or pay a one-time fee for a year. It's also less expensive than Visio, which is very nice.
Senior Business Analyst
Southwest Gas CorporationUtilities, 1001-5000 employees
Miro
- The tools it offers cover everything I need - emojis? Yes!
- The infinite artboard and use of frames are fabulous
- The integration of apps (like Google drive and Jira) is SO helpful
- The ability to align, group, and arrange like I would in a graphic editing program like Sketch makes it very intuitive
- Being able to zoom in and out without having to click a tool speeds things up
- Being able to bulk load stickies! Who thought of that? SO helpful!
- The templates available plus the Miroverse means I can find everything I need
- I LOVE that I can add an image as a cover. Seems like I am the only one in the company that knows this, so I have the prettiest boards! : )
Senior UX Researcher
Sirona MedicalMedical Device, 51-200 employees
Cons
Creately
- The transition Creately made this year to their new non-Flash platform seems to almost function like a beta release in some instances.
- Customer support sometimes takes a while to return and the responses are not always the best or most helpful. Follow up isn't great, either.
Office Manager
Bates Group LLCFinancial Services, 51-200 employees
Miro
- The zooming in and out sometimes confuses me.
- Moving the templates around is also something I wish could be made easy.
- There could be more colors to use on the stickies.
- Interactive pictures could be added for customer journeys.
- Cons could also be added just in case someone wants to indicate a system versus a product.
Senior Analyst Customer Experience
MultiChoiceEntertainment, 1001-5000 employees
Pricing Details
Creately
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
Optional
6.95
Starting Price
$40 per month
Creately Editions & Modules
On-premise Edition
Creately Desktop | $751 |
---|---|
Creately Server | 6.951 |
- per user
SaaS Edition
Creately Online Personal | 6.951 |
---|---|
Creately Team 5 | $401 |
Creately Team 10 | $801 |
Creately Team 25 | $2001 |
- per month
Additional Pricing Details
We offer deeply discounted prices for non profits, educational institutes and charities.Miro
General
Free Trial
—Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
Optional
none
Starting Price
$12 per month per user
Miro Editions & Modules
—
Additional Pricing Details
CONSULTANT: For consultants and agencies working with client teams. $12 per user per month (billed annually) BUSINESS: For teams requiring SSO and options for external collaborators. $16 per user per month (billed annually) ENTERPRISE: Custom pricing. Proposal upon request. For companies that need advanced features and security. Education (Classroom): Miro helps you to engage with your students wherever they are, guide discussions, design a research project, illustrate key concepts, leave feedback, and facilitate group work easily. Free forever up to 100 users Education (Student): Miro makes distance learning and working with classmates or colleagues easy and fun. If you're a student, an educator or a school, you can apply for a Miro account. Free for 2 years & up to 10 users Non-Profit: Nonprofit organizations get a 30% discount on paid Miro plans (per user per month) to support the important work they're doing. 30% Discount Start-Ups: Miro is aiming at enabling startups to work effectively together, from brainstorming with digital sticky notes to planning and visualizing ideas to bring your business to life $8 per user per month & a $1,000 creditLikelihood to Renew
Creately
No score
No answers yet
No answers on this topic
Miro
Miro 9.1
Based on 36 answers
Miro is very good but still too basic. It would be great to have more precision and some advanced tools. More control over the text size and objects alignment is a need for our design team. Also, the experience on the tablets is not so good. Many dead clicks and problems while trying to select objects and tools.
UX Designer
CNN BrasilNewspapers, 501-1000 employees
Usability
Creately
No score
No answers yet
No answers on this topic
Miro
Miro 8.7
Based on 22 answers
There are some features that are a tiny bit clunky (having to switch between cursors to select vs. pan around the space). Also, there are inconsistencies in sizing we've found when pasting content into a board from another source which slows us down and is frustrating.
Director of User Experience
NTTInformation Technology & Services, 10,001+ employees
Reliability and Availability
Creately
No score
No answers yet
No answers on this topic
Miro
Miro 8.2
Based on 1 answer
I have never had a problem with the availability
Technical Product Manager
ctmInsurance, 1001-5000 employees
Performance
Creately
No score
No answers yet
No answers on this topic
Miro
Miro 8.2
Based on 1 answer
Most of the time pages load quickly but occasionally it does take time to point you to the area that you initially worked on.
Technical Product Manager
ctmInsurance, 1001-5000 employees
Support Rating
Creately
Creately 5.6
Based on 4 answers
I haven't used Creately's support. I don't know what to rate this to be honest. If there was an "N/A," I'd use that. I like products where I don't have to do a lot of research or studying to learn how to use the software. Creately allows me to jump in and go.
Senior Business Analyst
Southwest Gas CorporationUtilities, 1001-5000 employees
Miro
Miro 6.4
Based on 8 answers
I have personally not required support when something was broken but used the training slides provided to get more knowledge of the tool
Technical Product Manager
ctmInsurance, 1001-5000 employees
In-Person Training
Creately
No answers on this topic
Miro
Not applicable as never had in person training
Technical Product Manager
ctmInsurance, 1001-5000 employees
Online Training
Creately
No score
No answers yet
No answers on this topic
Miro
Miro 9.1
Based on 1 answer
Superb. very well explained videos. Really helps get the knowledge up on the product. The slides are divided into the topics of usage. I have enjoyed following and implementing all of these slides. The videos are well explained and it is easy to follow. There are tutorials that you can take yourself later. It would be nice however if more training modules were added.
Technical Product Manager
ctmInsurance, 1001-5000 employees
Implementation Rating
Creately
No score
No answers yet
No answers on this topic
Miro
Miro 8.5
Based on 2234 answers
Getting started with Miro is pretty easy. You can create an account, invite your team and easily work within projects and boards. It is also possible for different teams to set up their own sub-teams. You can quickly realize this and start using it. It also has mobile and desktop applications and is very easy to use.
General Manager
OkiDoKidoInternet, 11-50 employees
Alternatives Considered
Creately
In terms of pricing and functionality, Creately was the clear winner at the time, although the jury is still out on Creately's new version in terms of how simple it may be to use.
Office Manager
Bates Group LLCFinancial Services, 51-200 employees
Miro
Miro is more user-friendly (after a difficult 2 weeks of getting used to it), provides more/better templates (Miroverse is great!), and allows for quicker outcomes. However, when comparing desktop apps it is behind the same apps. The cloud-based version is quite fast, although sometimes we feel an occasional connectivity issue here and there.
Partner
White FountainManagement Consulting, 1-10 employees
Scalability
Creately
No score
No answers yet
No answers on this topic
Miro
Miro 8.2
Based on 1 answer
The product is being used across the company and still no issues with the same.
Technical Product Manager
ctmInsurance, 1001-5000 employees
Return on Investment
Creately
- Creately is less expensive and dare I say more professional looking than Visio. It looks great at a fraction of the price.
- Creately allows me to share ideas and processes with my clients. It shows that I understand their business processes, and increases their trust in my abilities to work with them.
Senior Business Analyst
Southwest Gas CorporationUtilities, 1001-5000 employees
Miro
- Allows us to have a national conversation beginning with each local team in an engaging way, and for national leaders to be able to view and consider the results for national shared priorities.
- Allowed us to capture the results for future updating to stay current.
People and Culture
CruReligious Institutions, 5001-10,000 employees