Creately vs Miro | TrustRadius

Likelihood to Recommend

Very good online option for flowcharts and other purposes; can be quite cost-effective, too, depending on how you use it.

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Mike Eisenberg

Office Manager

Bates Group LLCFinancial Services, 51-200 employees

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Miro is well suited for scrappy collaborative exercises like affinity mapping where the relative spatial relationships are more important and visual design is less so. The sticky notes features are easy to use and can quickly capture a lot of information. Miro is less well suited for designing user journey maps or other diagrams you want to look nice because the design capabilities are more limited. It does offer templates which can be easy to work with but more difficult to customize.

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Verified User

Contributor in Research & Development

Information Technology & Services Company, 5001-10,000 employees

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Feature Rating Comparison

Creately

Miro

Gantt Charts

Mobile Access

Search

Visual planning tools

Creately

Miro

Chat

Notifications

Discussions

Surveys

Internal knowledgebase

Creately

Miro

Versioning

Video files

Audio files

Document collaboration

Access control

Advanced security features

Integrates with Google Drive

Device sync

Pros

Creately provides the same experience that other similar tools (i.e. Visio) provides, but presents it in a much more colorful, unique manner. The colors are vibrant, and my clients have always been impressed with the quality and feel.
Creately provides a lot of creative control over how your images look. I can play with the opacity and color scheme, or use what they already provide.
Creately also allows me to create wireframes for clients to review, whether desktop or mobile. I can create simple, easy to understand frames and concepts in minutes - they're super professional looking and ready to share.
I like the pricing model. Right now I can pay month-to-month, or pay a one-time fee for a year. It's also less expensive than Visio, which is very nice.

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Richard Crane

Senior Business Analyst

Southwest Gas CorporationUtilities, 1001-5000 employees

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Built-in video chat.
Limitless whiteboard with frames to enable easy navigation.
Organizer tools allowing me to bring collaborators to my cursor or look at my view.
Ability to invite people from outside my organization.
Quick orientation before people can effectively interact.
Customizable controls for mouse or trackpad.

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Scott Groff, CTP

Director Of Training

Trimble TransportationTransportation/Trucking/Railroad, 1001-5000 employees

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Cons

The transition Creately made this year to their new non-Flash platform seems to almost function like a beta release in some instances.
Customer support sometimes takes a while to return and the responses are not always the best or most helpful. Follow up isn't great, either.

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Mike Eisenberg

Office Manager

Bates Group LLCFinancial Services, 51-200 employees

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I also have a personal account. I'd like to be able to toggle between the two without having to log out.
When adding text into a shape, it doesn't seem possible to change the font size of one part without changing all of it. For example, if I want to create a title and make the font bigger, I can't do that.

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Ben McEwing

Communications Consultant

Silverstone EdgeManagement Consulting, 1-10 employees

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Usability

No score

No answers yet

No answers on this topic

Miro 8.7

Based on 3 answers

It's intuitive for the most part but some elements are a little clunky to work with. Particularly, resizing text, aligning boxes, and spacing things out evenly can be challenging without alignment and measurement functionalities. The tool is probably designed for more scrappy, rapid mapping rather than polished, final deliverables, so the usability for that use case is pretty good.

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Verified User

Contributor in Research & Development

Information Technology & Services Company, 5001-10,000 employees

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Support Rating

Creately 5.5

Based on 4 answers

I haven't used Creately's support. I don't know what to rate this to be honest. If there was an "N/A," I'd use that. I like products where I don't have to do a lot of research or studying to learn how to use the software. Creately allows me to jump in and go.

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Richard Crane

Senior Business Analyst

Southwest Gas CorporationUtilities, 1001-5000 employees

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Miro 9.0

Based on 2 answers

I have not yet had to engage support live. I have found every answer I needed by tapping the extensive knowledge base. I think they are taking the right approach in allowing me to self serve when I need some info. I will update my review if and when I need to tap a live representative.

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Scott Groff, CTP

Director Of Training

Trimble TransportationTransportation/Trucking/Railroad, 1001-5000 employees

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Alternatives Considered

In terms of pricing and functionality, Creately was the clear winner at the time, although the jury is still out on Creately's new version in terms of how simple it may be to use.

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Mike Eisenberg

Office Manager

Bates Group LLCFinancial Services, 51-200 employees

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Miro feels more intuitive than InVision. I think of the two as Apple (Miro) and Android (InVision). Both are very good products and you can ultimately do what you need to with them, but Miro has that X-Factor where everything "just works". I was invited to a board, having never even heard of Miro. I was using it pretty adeptly within a few minutes because everything I wanted to do, I could. And everything I expected to find on the board in a certain location was right there. And the best thing is it's not "over-designed". It doesn't have 5 million features that make it bloated and slow. They've found the balance of function and form. That's the sign of a well made product

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Ben McEwing

Communications Consultant

Silverstone EdgeManagement Consulting, 1-10 employees

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Return on Investment

Creately is less expensive and dare I say more professional looking than Visio. It looks great at a fraction of the price.
Creately allows me to share ideas and processes with my clients. It shows that I understand their business processes, and increases their trust in my abilities to work with them.

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Richard Crane

Senior Business Analyst

Southwest Gas CorporationUtilities, 1001-5000 employees

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Helps us map our understanding of users
Helps us workshop and get ideas our for quarterly planning

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Verified User

Contributor in Research & Development

Information Technology & Services Company, 5001-10,000 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

Optional

6.95*

* per user

Creately Editions & Modules

On-premise Edition

Creately Desktop	$75¹
Creately Server	6.95¹

per user

SaaS Edition

Creately Online Personal	6.95¹
Creately Team 5	$40¹
Creately Team 10	$80¹
Creately Team 25	$200¹

per month

Additional Pricing Details

We offer deeply discounted prices for non profits, educational institutes and charities.

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Miro Editions & Modules

—

Additional Pricing Details

—

Rating Summary

Creately

Miro

Creately

Miro

Creately

Miro

Likelihood to Recommend

Creately

Miro

Feature Rating Comparison

Gantt Charts

Mobile Access

Search

Visual planning tools

Chat

Notifications

Discussions

Surveys

Internal knowledgebase

Versioning

Video files

Audio files

Document collaboration

Access control

Advanced security features

Integrates with Google Drive

Device sync

Pros

Creately

Miro

Cons

Creately

Miro

Usability

Creately

Miro

Support Rating

Creately

Miro

Alternatives Considered

Creately

Miro

Return on Investment

Creately

Miro

Screenshots

Creately

Miro

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Creately Editions & Modules

On-premise Edition

SaaS Edition

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Miro Editions & Modules

Additional Pricing Details

Rating Summary

Add comparison