What users are saying about
5 Ratings
12 Ratings
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Likelihood to Recommend

Creately

Very good online option for flowcharts and other purposes; can be quite cost-effective, too, depending on how you use it.
Mike Eisenberg | TrustRadius Reviewer

Miro

Miro is well suited for scrappy collaborative exercises like affinity mapping where the relative spatial relationships are more important and visual design is less so. The sticky notes features are easy to use and can quickly capture a lot of information. Miro is less well suited for designing user journey maps or other diagrams you want to look nice because the design capabilities are more limited. It does offer templates which can be easy to work with but more difficult to customize.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Creately
Miro
8.6
Gantt Charts
Creately
Miro
8.0
Mobile Access
Creately
Miro
8.5
Search
Creately
Miro
9.0
Visual planning tools
Creately
Miro
9.0

Communication

Creately
Miro
7.1
Chat
Creately
Miro
5.0
Notifications
Creately
Miro
8.0
Discussions
Creately
Miro
9.0
Surveys
Creately
Miro
5.0
Internal knowledgebase
Creately
Miro
8.5

File Sharing & Management

Creately
Miro
8.1
Versioning
Creately
Miro
7.0
Video files
Creately
Miro
6.0
Audio files
Creately
Miro
6.0
Document collaboration
Creately
Miro
9.3
Access control
Creately
Miro
9.0
Advanced security features
Creately
Miro
8.0
Integrates with Google Drive
Creately
Miro
10.0
Device sync
Creately
Miro
9.5

Pros

Creately

  • Creately provides the same experience that other similar tools (i.e. Visio) provides, but presents it in a much more colorful, unique manner. The colors are vibrant, and my clients have always been impressed with the quality and feel.
  • Creately provides a lot of creative control over how your images look. I can play with the opacity and color scheme, or use what they already provide.
  • Creately also allows me to create wireframes for clients to review, whether desktop or mobile. I can create simple, easy to understand frames and concepts in minutes - they're super professional looking and ready to share.
  • I like the pricing model. Right now I can pay month-to-month, or pay a one-time fee for a year. It's also less expensive than Visio, which is very nice.
Richard Crane | TrustRadius Reviewer

Miro

  • Built-in video chat.
  • Limitless whiteboard with frames to enable easy navigation.
  • Organizer tools allowing me to bring collaborators to my cursor or look at my view.
  • Ability to invite people from outside my organization.
  • Quick orientation before people can effectively interact.
  • Customizable controls for mouse or trackpad.
Scott Groff, CTP | TrustRadius Reviewer

Cons

Creately

  • The transition Creately made this year to their new non-Flash platform seems to almost function like a beta release in some instances.
  • Customer support sometimes takes a while to return and the responses are not always the best or most helpful. Follow up isn't great, either.
Mike Eisenberg | TrustRadius Reviewer

Miro

  • I also have a personal account. I'd like to be able to toggle between the two without having to log out.
  • When adding text into a shape, it doesn't seem possible to change the font size of one part without changing all of it. For example, if I want to create a title and make the font bigger, I can't do that.
Ben McEwing | TrustRadius Reviewer

Usability

Creately

No score
No answers yet
No answers on this topic

Miro

Miro 8.7
Based on 3 answers
It's intuitive for the most part but some elements are a little clunky to work with. Particularly, resizing text, aligning boxes, and spacing things out evenly can be challenging without alignment and measurement functionalities. The tool is probably designed for more scrappy, rapid mapping rather than polished, final deliverables, so the usability for that use case is pretty good.
Anonymous | TrustRadius Reviewer

Support Rating

Creately

Creately 5.5
Based on 4 answers
I haven't used Creately's support. I don't know what to rate this to be honest. If there was an "N/A," I'd use that. I like products where I don't have to do a lot of research or studying to learn how to use the software. Creately allows me to jump in and go.
Richard Crane | TrustRadius Reviewer

Miro

Miro 9.0
Based on 2 answers
I have not yet had to engage support live. I have found every answer I needed by tapping the extensive knowledge base. I think they are taking the right approach in allowing me to self serve when I need some info. I will update my review if and when I need to tap a live representative.
Scott Groff, CTP | TrustRadius Reviewer

Alternatives Considered

Creately

In terms of pricing and functionality, Creately was the clear winner at the time, although the jury is still out on Creately's new version in terms of how simple it may be to use.
Mike Eisenberg | TrustRadius Reviewer

Miro

Miro feels more intuitive than InVision. I think of the two as Apple (Miro) and Android (InVision). Both are very good products and you can ultimately do what you need to with them, but Miro has that X-Factor where everything "just works". I was invited to a board, having never even heard of Miro. I was using it pretty adeptly within a few minutes because everything I wanted to do, I could. And everything I expected to find on the board in a certain location was right there. And the best thing is it's not "over-designed". It doesn't have 5 million features that make it bloated and slow. They've found the balance of function and form. That's the sign of a well made product
Ben McEwing | TrustRadius Reviewer

Return on Investment

Creately

  • Creately is less expensive and dare I say more professional looking than Visio. It looks great at a fraction of the price.
  • Creately allows me to share ideas and processes with my clients. It shows that I understand their business processes, and increases their trust in my abilities to work with them.
Richard Crane | TrustRadius Reviewer

Miro

  • Helps us map our understanding of users
  • Helps us workshop and get ideas our for quarterly planning
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Creately

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
6.95*

* per user

Creately Editions & Modules

On-premise Edition
Creately Desktop$751
Creately Server6.951
  1. per user
SaaS Edition
Creately Online Personal6.951
Creately Team 5$401
Creately Team 10$801
Creately Team 25$2001
  1. per month
Additional Pricing Details
We offer deeply discounted prices for non profits, educational institutes and charities.

Miro

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Miro Editions & Modules

Additional Pricing Details

Rating Summary

Add comparison