What users are saying about
10 Ratings
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Top Rated
2721 Ratings
10 Ratings
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Score 7.7 out of 100

Miro

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Top Rated
2721 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Attribute Ratings

  • Miro is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

8.4

Creately

84%
2 Ratings
8.9

Miro

89%
2280 Ratings

Likelihood to Renew

Creately

N/A
0 Ratings
9.1

Miro

91%
36 Ratings

Usability

Creately

N/A
0 Ratings
8.7

Miro

87%
22 Ratings

Availability

Creately

N/A
0 Ratings
8.2

Miro

82%
1 Rating

Performance

Creately

N/A
0 Ratings
8.2

Miro

82%
1 Rating

Support Rating

5.6

Creately

56%
4 Ratings
6.4

Miro

64%
8 Ratings

Online Training

Creately

N/A
0 Ratings
9.1

Miro

91%
1 Rating

Implementation Rating

Creately

N/A
0 Ratings
8.5

Miro

85%
2234 Ratings

Product Scalability

Creately

N/A
0 Ratings
8.2

Miro

82%
1 Rating

Likelihood to Recommend

Creately

Very good online option for flowcharts and other purposes; can be quite cost-effective, too, depending on how you use it.
Mike Eisenberg | TrustRadius Reviewer

Miro

MIRO IS WELL SUITEDMiro works well in team building. I held a working session with the team to decide on how we were going to work together and communicate. I used stickies for everyone to put their thoughts on the project. Then I had them rank their stickies and collaborated on why/how those stickies (thoughts) were ranked. This was also the first time I used the timer and music, very cool. Then after the discussion, I took those Stickies and created a charter that everyone agreed to.MIRO IS LESS APPROPRIATEMiro didn't work so well when I was trying to create a timeline with working streams, or at least it didn't work the way I wanted. I am sure there is a learning curve and would say it's user error. What I wanted was to create workstreams that expanded with dates and milestones. I really wanted a template that was already formatted so I didn't have to spend time making it look pretty
Mike Cantrell | TrustRadius Reviewer

Pros

Creately

  • Creately provides the same experience that other similar tools (i.e. Visio) provides, but presents it in a much more colorful, unique manner. The colors are vibrant, and my clients have always been impressed with the quality and feel.
  • Creately provides a lot of creative control over how your images look. I can play with the opacity and color scheme, or use what they already provide.
  • Creately also allows me to create wireframes for clients to review, whether desktop or mobile. I can create simple, easy to understand frames and concepts in minutes - they're super professional looking and ready to share.
  • I like the pricing model. Right now I can pay month-to-month, or pay a one-time fee for a year. It's also less expensive than Visio, which is very nice.
Richard Crane | TrustRadius Reviewer

Miro

  • The tools it offers cover everything I need - emojis? Yes!
  • The infinite artboard and use of frames are fabulous
  • The integration of apps (like Google drive and Jira) is SO helpful
  • The ability to align, group, and arrange like I would in a graphic editing program like Sketch makes it very intuitive
  • Being able to zoom in and out without having to click a tool speeds things up
  • Being able to bulk load stickies! Who thought of that? SO helpful!
  • The templates available plus the Miroverse means I can find everything I need
  • I LOVE that I can add an image as a cover. Seems like I am the only one in the company that knows this, so I have the prettiest boards! : )
Cathline Marshall | TrustRadius Reviewer

Cons

Creately

  • The transition Creately made this year to their new non-Flash platform seems to almost function like a beta release in some instances.
  • Customer support sometimes takes a while to return and the responses are not always the best or most helpful. Follow up isn't great, either.
Mike Eisenberg | TrustRadius Reviewer

Miro

  • The zooming in and out sometimes confuses me.
  • Moving the templates around is also something I wish could be made easy.
  • There could be more colors to use on the stickies.
  • Interactive pictures could be added for customer journeys.
  • Cons could also be added just in case someone wants to indicate a system versus a product.
Nomsa Mtshali | TrustRadius Reviewer

Pricing Details

Creately

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
6.95

Starting Price

$40 per month

Creately Editions & Modules

On-premise Edition
Creately Desktop$751
Creately Server6.951
  1. per user
SaaS Edition
Creately Online Personal6.951
Creately Team 5$401
Creately Team 10$801
Creately Team 25$2001
  1. per month
Additional Pricing Details
We offer deeply discounted prices for non profits, educational institutes and charities.

Miro

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
none

Starting Price

$12 per month per user

Miro Editions & Modules

Additional Pricing Details
CONSULTANT: For consultants and agencies working with client teams. $12 per user per month (billed annually) BUSINESS: For teams requiring SSO and options for external collaborators. $16 per user per month (billed annually) ENTERPRISE: Custom pricing. Proposal upon request. For companies that need advanced features and security. Education (Classroom): Miro helps you to engage with your students wherever they are, guide discussions, design a research project, illustrate key concepts, leave feedback, and facilitate group work easily. Free forever up to 100 users Education (Student): Miro makes distance learning and working with classmates or colleagues easy and fun. If you're a student, an educator or a school, you can apply for a Miro account. Free for 2 years & up to 10 users Non-Profit: Nonprofit organizations get a 30% discount on paid Miro plans (per user per month) to support the important work they're doing. 30% Discount Start-Ups: Miro is aiming at enabling startups to work effectively together, from brainstorming with digital sticky notes to planning and visualizing ideas to bring your business to life $8 per user per month & a $1,000 credit

Likelihood to Renew

Creately

No score
No answers yet
No answers on this topic

Miro

Miro 9.1
Based on 36 answers
Miro is very good but still too basic. It would be great to have more precision and some advanced tools. More control over the text size and objects alignment is a need for our design team. Also, the experience on the tablets is not so good. Many dead clicks and problems while trying to select objects and tools.
Tiago Maricate | TrustRadius Reviewer

Usability

Creately

No score
No answers yet
No answers on this topic

Miro

Miro 8.7
Based on 22 answers
There are some features that are a tiny bit clunky (having to switch between cursors to select vs. pan around the space). Also, there are inconsistencies in sizing we've found when pasting content into a board from another source which slows us down and is frustrating.
Deborah Rapsinski | TrustRadius Reviewer

Reliability and Availability

Creately

No score
No answers yet
No answers on this topic

Miro

Miro 8.2
Based on 1 answer
I have never had a problem with the availability
Anushree Campbell | TrustRadius Reviewer

Performance

Creately

No score
No answers yet
No answers on this topic

Miro

Miro 8.2
Based on 1 answer
Most of the time pages load quickly but occasionally it does take time to point you to the area that you initially worked on.
Anushree Campbell | TrustRadius Reviewer

Support Rating

Creately

Creately 5.6
Based on 4 answers
I haven't used Creately's support. I don't know what to rate this to be honest. If there was an "N/A," I'd use that. I like products where I don't have to do a lot of research or studying to learn how to use the software. Creately allows me to jump in and go.
Richard Crane | TrustRadius Reviewer

Miro

Miro 6.4
Based on 8 answers
I have personally not required support when something was broken but used the training slides provided to get more knowledge of the tool
Anushree Campbell | TrustRadius Reviewer

In-Person Training

Creately

No answers on this topic

Miro

Not applicable as never had in person training
Anushree Campbell | TrustRadius Reviewer

Online Training

Creately

No score
No answers yet
No answers on this topic

Miro

Miro 9.1
Based on 1 answer
Superb. very well explained videos. Really helps get the knowledge up on the product. The slides are divided into the topics of usage. I have enjoyed following and implementing all of these slides. The videos are well explained and it is easy to follow. There are tutorials that you can take yourself later. It would be nice however if more training modules were added.
Anushree Campbell | TrustRadius Reviewer

Implementation Rating

Creately

No score
No answers yet
No answers on this topic

Miro

Miro 8.5
Based on 2234 answers
Getting started with Miro is pretty easy. You can create an account, invite your team and easily work within projects and boards. It is also possible for different teams to set up their own sub-teams. You can quickly realize this and start using it. It also has mobile and desktop applications and is very easy to use.
Oguzhan Kocakli | TrustRadius Reviewer

Alternatives Considered

Creately

In terms of pricing and functionality, Creately was the clear winner at the time, although the jury is still out on Creately's new version in terms of how simple it may be to use.
Mike Eisenberg | TrustRadius Reviewer

Miro

Miro is more user-friendly (after a difficult 2 weeks of getting used to it), provides more/better templates (Miroverse is great!), and allows for quicker outcomes. However, when comparing desktop apps it is behind the same apps. The cloud-based version is quite fast, although sometimes we feel an occasional connectivity issue here and there.
Pedro valido | TrustRadius Reviewer

Scalability

Creately

No score
No answers yet
No answers on this topic

Miro

Miro 8.2
Based on 1 answer
The product is being used across the company and still no issues with the same.
Anushree Campbell | TrustRadius Reviewer

Return on Investment

Creately

  • Creately is less expensive and dare I say more professional looking than Visio. It looks great at a fraction of the price.
  • Creately allows me to share ideas and processes with my clients. It shows that I understand their business processes, and increases their trust in my abilities to work with them.
Richard Crane | TrustRadius Reviewer

Miro

  • Allows us to have a national conversation beginning with each local team in an engaging way, and for national leaders to be able to view and consider the results for national shared priorities.
  • Allowed us to capture the results for future updating to stay current.
Kevin Brechner | TrustRadius Reviewer

Screenshots

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