CrossKnowledge Learning Suite vs SumTotal Talent Development

Likelihood to Recommend

CrossKowledge offers a superb library of learning content and a serviceable learning management system to go with it. If you’re looking for robust reporting or want to minimise the time you spend managing learning administration, you should look elsewhere.

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Swapnil Gyani

Director of Learning and Development

Elevate ServicesLegal Services, 1001-5000 employees

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I personally, am not a fan of SumTotal. I have worked on several different HRIS and Payroll systems which outweigh all aspects of SumTotal (Lawson Interface Desktop, Ceridian Dayforce, ADP Enterprise, and Ultimate Software's UltiPro). As antiquated as Lawson felt, it had more functionality than SumTotal. Of course, all others I worked on were for the most part cloud based and had modern functionality to go with it.

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Verified User

Manager in Finance and Accounting

Entertainment Company, 10,001+ employees

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Feature Rating Comparison

CrossKnowledge Learning Suite

SumTotal Talent Development

Course authoring

Course catalog or library

Player/Portal

Learning content

Mobile friendly

Progress tracking & certifications

Assignments

Compliance management

Learning administration

Learning reporting & analytics

Social learning

CrossKnowledge Learning Suite

SumTotal Talent Development

Employee demographic data

Employment history

Job profiles and administration

Workflow for transfers, promotions, pay raises, etc.

Organizational charting

Organization and location management

Compliance data (COBRA, OSHA, etc.)

CrossKnowledge Learning Suite

SumTotal Talent Development

Pay calculation

Support for external payroll vendors

Benefit plan administration

Direct deposit files

CrossKnowledge Learning Suite

SumTotal Talent Development

Balance details

Annual carry-forward and encashment

CrossKnowledge Learning Suite

SumTotal Talent Development

View and generate pay and benefit information

Update personal information

View job history

CrossKnowledge Learning Suite

SumTotal Talent Development

Report builder

Pros

CrossKnowledge provides learning content across a wide array of subjects, and this content is delivered using various delivery methods (interactive e-learning, videos, reading material, activity journals, etc.)
CrossKnowledge’s learning suite makes it easy to set up and roll out a highly customised learning management system.
CrossKnowledge offers a mobile app that makes it easy to access both the learning management system as well as their learning content on the go.

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Swapnil Gyani

Director of Learning and Development

Elevate ServicesLegal Services, 1001-5000 employees

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Assign complete learning plans to users so they don't have to spend time searching for courses.
Export learner's transcripts so managers can easily see their employee's progress.
Embed Social Media feeds that are relevant to their business.

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Verified User

Employee in Corporate

Printing Company, 51-200 employees

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Cons

As a learning management system, CrossKnowledge’s backend is missing several key features for learning administrators
It is immensely difficult to set up learning events and managing invitations to learners
Reporting is extremely limited: you can only see the reports that CrossKnowledge seems necessary; you have very limited customisation options, and many of the basic reporting functions are simply impossible

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Swapnil Gyani

Director of Learning and Development

Elevate ServicesLegal Services, 1001-5000 employees

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Navigation (too many clicks to get anything done).
Reporting is complicated.
Buttons everywhere that don't do anything.
Features enabled that don't fully work or function the way they should.
Support for the product is lacking.

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Verified User

Employee in Human Resources

Hospital & Health Care Company, 10,001+ employees

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Likelihood to Renew

CrossKnowledge Learning Suite 8.0

Based on 1 answer

CrossKnowledge’s learning content makes it a no-brainer. Besides, while their LMS isn’t as powerful or robust as we’d have liked, it’s still serviceable and most of our learners aren’t directly affected by it.

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Swapnil Gyani

Director of Learning and Development

Elevate ServicesLegal Services, 1001-5000 employees

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SumTotal Talent Development 6.0

Based on 5 answers

I have transitioned from a position who supported the product to a position where I use the product. I continue to be impressed with the robustness of the product and how efficient it is. It is a user friendly software that can be used to navigate and accomplish tasks to meet organizational requirements.

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Kimberly Barricklow

Revenue Application Analyst

Spectrum HealthHospital & Health Care, 10,001+ employees

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Usability

No score

No answers yet

No answers on this topic

SumTotal Talent Development 2.0

Based on 2 answers

I do not find SumTotal to be intuitive. I feel we need to adjust our needs to meet the functionality available in the tool.

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Verified User

Account Manager in Professional Services

Professional Training & Coaching Company, 1001-5000 employees

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Support Rating

No score

No answers yet

No answers on this topic

SumTotal Talent Development 3.0

Based on 4 answers

We have our own IT support to assist in SumTotal issues, however, we have had to log in cases directly. Support is mediocre at best.

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Verified User

Manager in Finance and Accounting

Entertainment Company, 10,001+ employees

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Alternatives Considered

Moodle is a far more powerful and flexible learning management system for learning administrators. Where CrossKnowledge has the edge is in its fabulous learning content library.

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Swapnil Gyani

Director of Learning and Development

Elevate ServicesLegal Services, 1001-5000 employees

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When I came to my company, they had been using a "light" LMS called Articulate. It was cheap and bare bones; i.e. not a lot of features, really just a platform to launch eLearning from and not real interface for student to utilize. When I began to overhaul the training department, this was one of the first things I changed. Articulate would only run courses built in their software, and the software was not 508 compliant. In addition, we had no ability to create learning plans, house transcripts, customize the interface, or manage the students. I made the choice to select and LMS that was a true LMS with all of the features that were critical to our clients' needs. Thus far, SumTotal has been able to support all of our needs, except one; mobile learning that is media rich

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Verified User

Administrator in Other

Management Consulting Company, 201-500 employees

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Return on Investment

It’s extremely difficult to evaluate ROI of a tool like CrossKnowledge, but it’s only been a little over a year since we rolled it out across the organisation and we’ve already made it part of our performance management system

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Swapnil Gyani

Director of Learning and Development

Elevate ServicesLegal Services, 1001-5000 employees

View all 1 answers on this topic

Clean front-end user interface for easier course catalog management.
Reporting has been more difficult than previous LMS.
Audience building has more variables making it more difficult to manage.
Slower overall client turnaround due to admin side interface.

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Verified User

Employee in Human Resources

Hospital & Health Care Company, 10,001+ employees

View all 7 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Rating Summary

CrossKnowledge Learning Suite

SumTotal Talent Development

CrossKnowledge Learning Suite

SumTotal Talent Development

CrossKnowledge Learning Suite

SumTotal Talent Development

CrossKnowledge Learning Suite

SumTotal Talent Development

Likelihood to Recommend