What users are saying about
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44 Ratings
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Top Rated
174 Ratings

CrowdStrike Falcon

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44 Ratings
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Score 8.9 out of 100

Jamf Pro

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Top Rated
174 Ratings
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Score 9.2 out of 100

Likelihood to Recommend

CrowdStrike Falcon

It's a great solution with a massive deployment scenario with a lot of endpoints, and where the time is an issue and you need to be protected ASAP - thanks to its cloud-based architecture you will be up and running in almost 10 minutes (literally). There are no signatures, further refinements, or additional hardware and servers required. An always or almost always offline [scenario] is not well-suited for Falcon Pro.
Victor Rivera | TrustRadius Reviewer

Jamf Pro

Jamf [Pro] is great if you have a fleet of Apple Devices that you need to manage, but do not necessarily have the drive/will/time/manpower. Whatever your reason for being hesitant to get started on managing your devices, Jamf [Pro] can make it easier. We used a different MDM before for our lower school, and it took 5 weeks for two people to redeploy the devices before we could even start to clean them physically (read: sanitize because why are the kids always sticky). Now, it is just me, and I could re-deploy all of the devices in a day if I wanted to, but I actually do it over three so as to not overtax the network as it reinstalls all of the apps as I watch... It has been a great time saver, and now, in one week I (just me... I swear to you) I have all of my devices re-deployed and cleaned. I only need to wait on new enrollments to edit the numbers. I will admit Jamf [Pro] is not appropriate in an environment where you rely on that sort of time-consuming busywork to justify your hours, it is a time-saver!
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Endpoint Security

CrowdStrike Falcon
8.9
Jamf Pro
Anti-Exploit Technology
CrowdStrike Falcon
8.9
Jamf Pro
Endpoint Detection and Response (EDR)
CrowdStrike Falcon
9.3
Jamf Pro
Centralized Management
CrowdStrike Falcon
9.2
Jamf Pro
Hybrid Deployment Support
CrowdStrike Falcon
7.8
Jamf Pro
Infection Remediation
CrowdStrike Falcon
9.0
Jamf Pro
Vulnerability Management
CrowdStrike Falcon
8.6
Jamf Pro
Malware Detection
CrowdStrike Falcon
9.3
Jamf Pro

Pros

CrowdStrike Falcon

  • Ransomware protection. We ran a ransomware simulation with obfuscated executables to hide malware signatures and CrowdStrike found and stopped 15 out of 15.
  • Malware/adware detection. Packaged adware in official installers are instantly blocked without interfering with the install of the primary application.
Randy Munroe | TrustRadius Reviewer

Jamf Pro

  • Jamf Nation - valuable information, tips, tricks and resources to go to when you might have issues. Often times the issue you are facing, isn't something new at all. There are always others who have run into it and can provide valuable insight to resolving. If it is something completely new, you have a plethora of other admins at your disposal who are able to quickly assist you.
  • Integrated patch management - easy to keep your software up to date on devices.
Dave Palombo | TrustRadius Reviewer

Cons

CrowdStrike Falcon

  • We get false positive detections when we run an email signature script for our users. These false positives can be a distraction. We've implemented a whitelist for those behaviors, but had some difficulty in figuring out how to configure CrowdStrike to recognize these executions since the file name and hash were always different (the executing file was firstname_lastname.exe, and that was too Vague to whitelist.
Mark Sauer | TrustRadius Reviewer

Jamf Pro

  • KnowledgeBase Articles should be introduced in Jamf Pro.
  • Light and Dark background feature should be included while login to Jamf Pro.
  • Jamf training curriculum need to be revisit specially Jamf 400 Expert exam.
  • Jamf should give the option to download individual device policy logs that will be really help to diagnose the issue.
  • Jamf Reset app is super duper cool but it’s only available only for iOS , likewise we should have Jamf reset app on macOS.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

CrowdStrike Falcon

No score
No answers yet
No answers on this topic

Jamf Pro

Jamf Pro 8.8
Based on 7 answers
We stepped away and are looking at different products that integrate with our entire fleet MDM solution rather than focusing specifically on Apple products. An all in one solution fits our needs better and is more cost-effective in the long run. Jamf Pro needs to improve some features and support but overall its a good product.
Laurance J. Specht | TrustRadius Reviewer

Usability

CrowdStrike Falcon

No score
No answers yet
No answers on this topic

Jamf Pro

Jamf Pro 8.5
Based on 13 answers
Jamf Pro has done pretty much anything we've needed with little setup headache. If we hit a wall, the Jamf user community and tech support departments both are more than willing to help solve problems. Tech support is excellent, but the surprising thing is the user base is by far the biggest resource. Jamf users love to help each other, by directly chatting about issues, posting best practices, or just posting info on the forums.
John Hathcock | TrustRadius Reviewer

Support Rating

CrowdStrike Falcon

CrowdStrike Falcon 8.6
Based on 13 answers
When I receive support, it is always useful and informative. However, the support doesn't get back to me in the most timely manner. Often, by the time I hear back from support I have already resolved the issue. But for bigger issues, that need more in-depth help the support team has been incredibly valuable.
Anonymous | TrustRadius Reviewer

Jamf Pro

Jamf Pro 8.8
Based on 62 answers
Jamf Support is very responsive and usually assists in any challenge we are tackling. They are also very transparent when they are allowed to be. I personally love our Jamf Pro support rep and don't fear messaging their support team.
Anonymous | TrustRadius Reviewer

In-Person Training

CrowdStrike Falcon

No score
No answers yet
No answers on this topic

Jamf Pro

Jamf Pro 9.1
Based on 2 answers
They made me more comfortable using the product.
Anonymous | TrustRadius Reviewer

Implementation Rating

CrowdStrike Falcon

No score
No answers yet
No answers on this topic

Jamf Pro

Jamf Pro 9.6
Based on 8 answers
the on-site training and implementation was a huge boon
Aaron Tillery | TrustRadius Reviewer

Alternatives Considered

CrowdStrike Falcon

Overall I found CrowdStrike Falcon's EDR capabilities superior to their competitors. Also, the user interface has taken its time to mature and is very intuitive and has a natural flow. Policy configuration and assignment as well as the features and settings within the config were more complete and met all our requirements. Lastly, the agent plays nice with everything else running on systems. We hardly ever have issues of Falcon interfering with users or services, and false positives are kept at a minimum.
David Reyes | TrustRadius Reviewer

Jamf Pro

Jamf Pro is pretty much in a class by itself. Apple Remote Desktop has a few distinct advantages, however. 1) the ability to execute a unix command on multiple systems and to see the output of those commands in one place on screen; 2) the ability to observe multiple desktops at once 3) it's easier to do quick one-offs to a group of machines or to run commands/programs under a current user context 4) it shows the state of each computer and whether it's logged on.
Brett Hendricks | TrustRadius Reviewer

Return on Investment

CrowdStrike Falcon

  • CrowdStrike has cut our security costs.
  • Has given us more insight into our end points.
  • It has helped with our older PC's CPU usage.
  • Cut our cost and time from managing multiple platforms down to managing one platform with better insight than what we had with multiple security platforms.
Anonymous | TrustRadius Reviewer

Jamf Pro

  • The positive impact here would be that the company takes IT seriously, especially when dropping terms like security, protocols, and activity overwatch.
  • A negative impact would be the issues we have with SSO - making logging into Jamf for some users problematic in regard to browser issues.
  • An ROI for Jamf Pro would be that our objectives seem more achievable and realistic with thee use of this tool.
Peter Barnett | TrustRadius Reviewer

Screenshots

CrowdStrike Falcon

Pricing Details

CrowdStrike Falcon

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

CrowdStrike Falcon Editions & Modules

Edition
Falcon Pro$6.991
Falcon Enterprise$14.992
Falcon Premium$17.992
  1. per endpoint/month (for 5-250 endpoints, billed annually)
  2. per endpoint/month (minimum number of endpoints applies)
Additional Pricing Details

Jamf Pro

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Jamf Pro Editions & Modules

Additional Pricing Details
$3.33 per month per iOS device $6.25 per month per Mac Education and volume discounts available. Onboarding 3-Day for Mac + iOS: $7,500 2-Day for Mac only: $6,000 4hr Remote for iOS only: $750 Billed Annually

Rating Summary

Likelihood to Recommend

CrowdStrike Falcon
8.9
Jamf Pro
9.2

Likelihood to Renew

CrowdStrike Falcon
Jamf Pro
8.8

Usability

CrowdStrike Falcon
Jamf Pro
8.5

Reliability and Availability

CrowdStrike Falcon
Jamf Pro
9.1

Performance

CrowdStrike Falcon
Jamf Pro
9.1

Support Rating

CrowdStrike Falcon
8.6
Jamf Pro
8.8

In-Person Training

CrowdStrike Falcon
Jamf Pro
9.1

Implementation Rating

CrowdStrike Falcon
Jamf Pro
9.6

Scalability

CrowdStrike Falcon
Jamf Pro
9.1

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