CrowdStrike Falcon vs Jamf Pro | TrustRadius

What users are saying about

Score 8.9 out of 10

Based on 44 reviews and ratings

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Score 9.2 out of 10

Based on 174 reviews and ratings

Feature Rating Comparison

CrowdStrike Falcon

Jamf Pro

Anti-Exploit Technology

Endpoint Detection and Response (EDR)

Centralized Management

Hybrid Deployment Support

Infection Remediation

Vulnerability Management

Malware Detection

Pros

Ransomware protection. We ran a ransomware simulation with obfuscated executables to hide malware signatures and CrowdStrike found and stopped 15 out of 15.
Malware/adware detection. Packaged adware in official installers are instantly blocked without interfering with the install of the primary application.

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Information Security Analyst

Randall-ReillyMarketing and Advertising, 201-500 employees

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Jamf Nation - valuable information, tips, tricks and resources to go to when you might have issues. Often times the issue you are facing, isn't something new at all. There are always others who have run into it and can provide valuable insight to resolving. If it is something completely new, you have a plethora of other admins at your disposal who are able to quickly assist you.
Integrated patch management - easy to keep your software up to date on devices.

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Mac Specialist

Compugen IncInformation Technology & Services, 1001-5000 employees

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Cons

We get false positive detections when we run an email signature script for our users. These false positives can be a distraction. We've implemented a whitelist for those behaviors, but had some difficulty in figuring out how to configure CrowdStrike to recognize these executions since the file name and hash were always different (the executing file was firstname_lastname.exe, and that was too Vague to whitelist.

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Director of Information Technology

TransPakPackage/Freight Delivery, 1001-5000 employees

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KnowledgeBase Articles should be introduced in Jamf Pro.
Light and Dark background feature should be included while login to Jamf Pro.
Jamf training curriculum need to be revisit specially Jamf 400 Expert exam.
Jamf should give the option to download individual device policy logs that will be really help to diagnose the issue.
Jamf Reset app is super duper cool but it’s only available only for iOS , likewise we should have Jamf reset app on macOS.

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Verified User

Administrator in Information Technology

Food Production Company, 10,001+ employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

Jamf Pro 8.8

Based on 7 answers

We stepped away and are looking at different products that integrate with our entire fleet MDM solution rather than focusing specifically on Apple products. An all in one solution fits our needs better and is more cost-effective in the long run. Jamf Pro needs to improve some features and support but overall its a good product.

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Laurance J. Specht

Manager of Personalized Learning and Dean of Instruction

Brooklyn Laboratory Charter SchoolEducation Management, 51-200 employees

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Usability

No score

No answers yet

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Jamf Pro 8.5

Based on 13 answers

Jamf Pro has done pretty much anything we've needed with little setup headache. If we hit a wall, the Jamf user community and tech support departments both are more than willing to help solve problems. Tech support is excellent, but the surprising thing is the user base is by far the biggest resource. Jamf users love to help each other, by directly chatting about issues, posting best practices, or just posting info on the forums.

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Help Desk & Server Support

Riverdale Baptist SchoolEducation Management, 51-200 employees

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Support Rating

CrowdStrike Falcon 8.6

Based on 13 answers

When I receive support, it is always useful and informative. However, the support doesn't get back to me in the most timely manner. Often, by the time I hear back from support I have already resolved the issue. But for bigger issues, that need more in-depth help the support team has been incredibly valuable.

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Verified User

Analyst in Information Technology

Telecommunications Company, 1001-5000 employees

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Jamf Pro 8.8

Based on 62 answers

Jamf Support is very responsive and usually assists in any challenge we are tackling. They are also very transparent when they are allowed to be. I personally love our Jamf Pro support rep and don't fear messaging their support team.

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Verified User

Administrator in Information Technology

Telecommunications Company, 10,001+ employees

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In-Person Training

No score

No answers yet

No answers on this topic

Jamf Pro 9.1

Based on 2 answers

They made me more comfortable using the product.

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Verified User

Manager in Other

Design Company, 51-200 employees

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Implementation Rating

No score

No answers yet

No answers on this topic

Jamf Pro 9.6

Based on 8 answers

the on-site training and implementation was a huge boon

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Technician Level II

Turner Unified School DistrictEducation Management, 51-200 employees

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Alternatives Considered

Overall I found CrowdStrike Falcon's EDR capabilities superior to their competitors. Also, the user interface has taken its time to mature and is very intuitive and has a natural flow. Policy configuration and assignment as well as the features and settings within the config were more complete and met all our requirements. Lastly, the agent plays nice with everything else running on systems. We hardly ever have issues of Falcon interfering with users or services, and false positives are kept at a minimum.

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Sr Systems Engineer

InnovaSystemsComputer Software, 201-500 employees

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Jamf Pro is pretty much in a class by itself. Apple Remote Desktop has a few distinct advantages, however. 1) the ability to execute a unix command on multiple systems and to see the output of those commands in one place on screen; 2) the ability to observe multiple desktops at once 3) it's easier to do quick one-offs to a group of machines or to run commands/programs under a current user context 4) it shows the state of each computer and whether it's logged on.

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Brett Hendricks

Computer Labs Manager

Gonzaga UniversityHigher Education, 501-1000 employees

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Return on Investment

CrowdStrike has cut our security costs.
Has given us more insight into our end points.
It has helped with our older PC's CPU usage.
Cut our cost and time from managing multiple platforms down to managing one platform with better insight than what we had with multiple security platforms.

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Verified User

C-Level Executive in Information Technology

Security & Investigations Company, 1-10 employees

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The positive impact here would be that the company takes IT seriously, especially when dropping terms like security, protocols, and activity overwatch.
A negative impact would be the issues we have with SSO - making logging into Jamf for some users problematic in regard to browser issues.
An ROI for Jamf Pro would be that our objectives seem more achievable and realistic with thee use of this tool.

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Systems Administrator

BirdTransportation/Trucking/Railroad, 501-1000 employees

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Screenshots

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

CrowdStrike Falcon Editions & Modules

Edition

Falcon Pro	$6.99¹
Falcon Enterprise	$14.99²
Falcon Premium	$17.99²

per endpoint/month (for 5-250 endpoints, billed annually)
per endpoint/month (minimum number of endpoints applies)

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Jamf Pro Editions & Modules

—

Additional Pricing Details

$3.33 per month per iOS device $6.25 per month per Mac Education and volume discounts available. Onboarding 3-Day for Mac + iOS: $7,500 2-Day for Mac only: $6,000 4hr Remote for iOS only: $750 Billed Annually

Rating Summary

CrowdStrike Falcon

Jamf Pro

CrowdStrike Falcon

Jamf Pro

CrowdStrike Falcon

Jamf Pro

CrowdStrike Falcon

Jamf Pro

CrowdStrike Falcon

Jamf Pro

CrowdStrike Falcon

Jamf Pro

CrowdStrike Falcon

Jamf Pro

CrowdStrike Falcon

Jamf Pro

CrowdStrike Falcon

Jamf Pro

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