4 Ratings
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Score 8.1 out of 100
36 Ratings
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Score 8 out of 100

Feature Set Ratings

    Governance, Risk & Compliance

    Crownpeak Universal Consent Platform

    Feature Set Not Supported
    N/A
    6.9

    ServiceNow Governance, Risk, and Compliance

    69%
    ServiceNow Governance, Risk, and Compliance ranks higher in 5/5 features

    Common repository of GRC items

    N/A
    0 Ratings
    6.4
    64%
    5 Ratings

    Risk management

    N/A
    0 Ratings
    6.5
    65%
    5 Ratings

    Integration with Corporate Performance Management (CPM) systems

    N/A
    0 Ratings
    7.7
    77%
    5 Ratings

    GRC policy management

    N/A
    0 Ratings
    6.3
    63%
    5 Ratings

    Incident management

    N/A
    0 Ratings
    7.5
    75%
    5 Ratings

    Attribute Ratings

    • Crownpeak Universal Consent Platform is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

    Likelihood to Recommend

    8.1

    Crownpeak Universal Consent Platform

    81%
    3 Ratings
    7.3

    ServiceNow Governance, Risk, and Compliance

    73%
    6 Ratings

    Usability

    8.2

    Crownpeak Universal Consent Platform

    82%
    1 Rating
    7.3

    ServiceNow Governance, Risk, and Compliance

    73%
    4 Ratings

    Support Rating

    8.2

    Crownpeak Universal Consent Platform

    82%
    1 Rating
    7.4

    ServiceNow Governance, Risk, and Compliance

    74%
    4 Ratings

    Implementation Rating

    6.4

    Crownpeak Universal Consent Platform

    64%
    2 Ratings

    ServiceNow Governance, Risk, and Compliance

    N/A
    0 Ratings

    Likelihood to Recommend

    Crownpeak Universal Consent Platform

    If you are looking for a consent platform that can be deployed across many domains and is managed from one place this is the product for you. On the other hand, if you have just one page to put the cookie consent banner on, there are definitely cheaper solutions out there.
    Anonymous | TrustRadius Reviewer

    ServiceNow Governance, Risk, and Compliance

    Oracle EBS R12 requires a unique user skillset to understand how it handles user access and functions. Accordingly, ServiceNow has this high level of sophistication to manage this information and apply it to Sensitive Access and Segregation of Duties rules to identify exceptions. This depth of configuration is critical to accurately identify when Oracle Responsibilities (access) truly allows access and thus could be a violation. ERPs with less complexity may not require this customization of ServiceNow GRC, but you would be wise to raise these questions and examples in the demo to ensure it will work for you. In the past, we have found that risks of under-reporting exceptions or false positives become so voluminous that users don't always get to the accurate violations for timely remediation. Proper configuration up front will improve your effectiveness and ROI down the road.
    Anonymous | TrustRadius Reviewer

    Pros

    Crownpeak Universal Consent Platform

    • Easy-to-use UI - straightforward navigation, minimal issues
    • Simple implementation when it comes to tagging
    • Helpful support team when issues arise (that rarely happens, however)
    Connor Dunkling | TrustRadius Reviewer

    ServiceNow Governance, Risk, and Compliance

    • Finding reported by the auditor. GRC helps us identify, assign, and track the resolution of this.
    • Exception to information security policy. These require quarterly reviews and setting up reminders to revisit these.
    • Building out new projects and baking security and compliance into the project and tracking it in GRC to ensure we deliver a compliant product on day one
    Anonymous | TrustRadius Reviewer

    Cons

    Crownpeak Universal Consent Platform

    • Enterprise company management in order to get access at market level
    • Reporting at market level
    Anonymous | TrustRadius Reviewer

    ServiceNow Governance, Risk, and Compliance

    • Delivering more out of the box functionality that rivals other GRC platforms. The bare bones approach may not help companies that do not have expertise or capabilities to build effective GRC processes.
    • Easier way to implement workflow.
    • Offering better metrics without buying add-on tools.
    Nick Bettes, CRISC, MBA | TrustRadius Reviewer

    Pricing Details

    Crownpeak Universal Consent Platform

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    ServiceNow Governance, Risk, and Compliance

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Usability

    Crownpeak Universal Consent Platform

    Crownpeak Universal Consent Platform 8.2
    Based on 1 answer
    As stated, the UI is rather easy to navigate and it serves its intended purpose. Pulling tags from the Evidon UI is straightforward, and implementation issues are quite rare.
    Connor Dunkling | TrustRadius Reviewer

    ServiceNow Governance, Risk, and Compliance

    ServiceNow Governance, Risk, and Compliance 7.3
    Based on 4 answers
    I'm satisfied with our experience. The configuration was the biggest challenge, but we have moved onto the stage of user training and usability. We would appreciate having better user training documentation and possibly videos and/or computer-based training to help our international users adopt this software for their GRC needs.
    Anonymous | TrustRadius Reviewer

    Support Rating

    Crownpeak Universal Consent Platform

    Crownpeak Universal Consent Platform 8.2
    Based on 1 answer
    Ease-of-use, straightforward, rarely has any issues.
    Connor Dunkling | TrustRadius Reviewer

    ServiceNow Governance, Risk, and Compliance

    ServiceNow Governance, Risk, and Compliance 7.4
    Based on 4 answers
    It's a good system, but I am awaiting key features in the new release. We hear that ServiceNow is continually adding new features and we look for improved reporting, better Oracle Integration, and user training opportunities. To the extent these materialize, we expect further improvements in our experience with ServiceNow GRC. Until that time, though, we believe we are meeting our objectives expected at the beginning of this project.
    Anonymous | TrustRadius Reviewer

    Implementation Rating

    Crownpeak Universal Consent Platform

    Crownpeak Universal Consent Platform 6.4
    Based on 2 answers
    The initial process is not clear but after the first cookie banner all others are faster to implement.
    Anonymous | TrustRadius Reviewer

    ServiceNow Governance, Risk, and Compliance

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Crownpeak Universal Consent Platform

    It offers less customization.
    Anonymous | TrustRadius Reviewer

    ServiceNow Governance, Risk, and Compliance

    TraceGP is a project management tool that was customized to work with ITIL. But, nothing ITIL-like. And as we needed a tool that was really "compatible" with ITIL, we discovered in ServiceNow a real tool that could help us. We can now do things like, for example, find an incident that was related to a specific problem.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Crownpeak Universal Consent Platform

    • the percentage of people allowing for cookies is around 50%
    Anonymous | TrustRadius Reviewer

    ServiceNow Governance, Risk, and Compliance

    • Mostly cultural change. If teams aren't aware of the new implementation of GRC and they get a request to answer questions, it can be confusing. This is cultural and not a con against the product.
    Anonymous | TrustRadius Reviewer

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