Crownpeak Universal Consent Platform
3 Ratings
ServiceNow Governance, Risk, and Compliance
34 Ratings

Crownpeak Universal Consent Platform

3 Ratings
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Score 8.3 out of 100

Based on 3 reviews and ratings

ServiceNow Governance, Risk, and Compliance

34 Ratings
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Score 7.7 out of 100

Based on 34 reviews and ratings

Likelihood to Recommend

Crownpeak Universal Consent Platform

If you are utilizing consumer data to target specific audiences/segments of users, Crownpeak and its offerings can be extremely beneficial in providing users with the ability to opt out of data targeting if they so choose.If you aren't utilizing any kind of user data across ad campaigns that you're running, it may not be as beneficial. However, I'm not completely up to speed on all of Crownpeak's offerings outside of AdChoices/Evidon, so I'm sure that there are many other products and use cases outside of the one case described above.

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Connor Dunkling | TrustRadius Reviewer
Connor Dunkling
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ServiceNow Governance, Risk, and Compliance

Oracle EBS R12 requires a unique user skillset to understand how it handles user access and functions. Accordingly, ServiceNow has this high level of sophistication to manage this information and apply it to Sensitive Access and Segregation of Duties rules to identify exceptions. This depth of configuration is critical to accurately identify when Oracle Responsibilities (access) truly allows access and thus could be a violation. ERPs with less complexity may not require this customization of ServiceNow GRC, but you would be wise to raise these questions and examples in the demo to ensure it will work for you. In the past, we have found that risks of under-reporting exceptions or false positives become so voluminous that users don't always get to the accurate violations for timely remediation. Proper configuration up front will improve your effectiveness and ROI down the road.

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Anonymous | TrustRadius Reviewer
Verified User
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Feature Rating Comparison

Governance, Risk & Compliance

Crownpeak Universal Consent Platform
—
ServiceNow Governance, Risk, and Compliance
6.9
Common repository of GRC items
Crownpeak Universal Consent Platform
—
ServiceNow Governance, Risk, and Compliance
6.4
Risk management
Crownpeak Universal Consent Platform
—
ServiceNow Governance, Risk, and Compliance
6.5
Integration with Corporate Performance Management (CPM) systems
Crownpeak Universal Consent Platform
—
ServiceNow Governance, Risk, and Compliance
7.7
GRC policy management
Crownpeak Universal Consent Platform
—
ServiceNow Governance, Risk, and Compliance
6.3
Incident management
Crownpeak Universal Consent Platform
—
ServiceNow Governance, Risk, and Compliance
7.4

Pros

Crownpeak Universal Consent Platform

  • Manage cookies
  • Easy installation on Google Tag Manager
  • Customisations

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Anonymous | TrustRadius Reviewer
Verified User
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ServiceNow Governance, Risk, and Compliance

  • Finding reported by the auditor. GRC helps us identify, assign, and track the resolution of this.
  • Exception to information security policy. These require quarterly reviews and setting up reminders to revisit these.
  • Building out new projects and baking security and compliance into the project and tracking it in GRC to ensure we deliver a compliant product on day one

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Anonymous | TrustRadius Reviewer
Verified User
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Cons

Crownpeak Universal Consent Platform

  • I do sometimes run into issues implementing our account's logo within our overlay, however I haven't run into these problems at all over the past few months!

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Connor Dunkling | TrustRadius Reviewer
Connor Dunkling
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ServiceNow Governance, Risk, and Compliance

  • Delivering more out of the box functionality that rivals other GRC platforms. The bare bones approach may not help companies that do not have expertise or capabilities to build effective GRC processes.
  • Easier way to implement workflow.
  • Offering better metrics without buying add-on tools.

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Nick Bettes, CRISC, MBA | TrustRadius Reviewer
Nick Bettes, CRISC, MBA
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Usability

Crownpeak Universal Consent Platform

Crownpeak Universal Consent Platform 8.2
Based on 1 answer
As stated, the UI is rather easy to navigate and it serves its intended purpose. Pulling tags from the Evidon UI is straightforward, and implementation issues are quite rare.

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Connor Dunkling | TrustRadius Reviewer
Connor Dunkling
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ServiceNow Governance, Risk, and Compliance

ServiceNow Governance, Risk, and Compliance 7.2
Based on 4 answers
I'm satisfied with our experience. The configuration was the biggest challenge, but we have moved onto the stage of user training and usability. We would appreciate having better user training documentation and possibly videos and/or computer-based training to help our international users adopt this software for their GRC needs.

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Anonymous | TrustRadius Reviewer
Verified User
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Support Rating

Crownpeak Universal Consent Platform

Crownpeak Universal Consent Platform 8.2
Based on 1 answer
Ease-of-use, straightforward, rarely has any issues.

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Connor Dunkling | TrustRadius Reviewer
Connor Dunkling
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ServiceNow Governance, Risk, and Compliance

ServiceNow Governance, Risk, and Compliance 7.4
Based on 4 answers
It's a good system, but I am awaiting key features in the new release. We hear that ServiceNow is continually adding new features and we look for improved reporting, better Oracle Integration, and user training opportunities. To the extent these materialize, we expect further improvements in our experience with ServiceNow GRC. Until that time, though, we believe we are meeting our objectives expected at the beginning of this project.

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Anonymous | TrustRadius Reviewer
Verified User
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Implementation Rating

Crownpeak Universal Consent Platform

Crownpeak Universal Consent Platform 6.4
Based on 1 answer
The initial process is not clear but after the first cookie banner all others are faster to implement.

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Anonymous | TrustRadius Reviewer
Verified User
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ServiceNow Governance, Risk, and Compliance

No score
No answers yet
No answers on this topic

Alternatives Considered

Crownpeak Universal Consent Platform

We have used Evidon [and did] not see other [tools].

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Anonymous | TrustRadius Reviewer
Verified User
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ServiceNow Governance, Risk, and Compliance

TraceGP is a project management tool that was customized to work with ITIL. But, nothing ITIL-like. And as we needed a tool that was really "compatible" with ITIL, we discovered in ServiceNow a real tool that could help us. We can now do things like, for example, find an incident that was related to a specific problem.

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Anonymous | TrustRadius Reviewer
Verified User
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Return on Investment

Crownpeak Universal Consent Platform

  • Not entirely sure, as my role is not involved with the financial side of our company.

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Connor Dunkling | TrustRadius Reviewer
Connor Dunkling
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ServiceNow Governance, Risk, and Compliance

  • Mostly cultural change. If teams aren't aware of the new implementation of GRC and they get a request to answer questions, it can be confusing. This is cultural and not a con against the product.

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Anonymous | TrustRadius Reviewer
Verified User
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Pricing Details

Crownpeak Universal Consent Platform

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

ServiceNow Governance, Risk, and Compliance

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Crownpeak Universal Consent Platform
8.2
ServiceNow Governance, Risk, and Compliance
7.3

Usability

Crownpeak Universal Consent Platform
8.2
ServiceNow Governance, Risk, and Compliance
7.2

Support Rating

Crownpeak Universal Consent Platform
8.2
ServiceNow Governance, Risk, and Compliance
7.4

Implementation Rating

Crownpeak Universal Consent Platform
6.4
ServiceNow Governance, Risk, and Compliance
—

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