CueLab CRM vs. SAP Sales Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CueLab CRM
Score 10.0 out of 10
Small Businesses (1-50 employees)
The CueLab Mobile App is developed to assist sales professionals and businesses in instantly reaching out to potential leads, nurture them and convert them into paying customers. Key features includes Instant lead notifications can be sent to a phone number. Fast outreach through Call, Email, WhatsApp, SMS. Multiple brand management
$9
per month per user
SAP Sales Cloud
Score 8.2 out of 10
N/A
SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
Pricing
CueLab CRMSAP Sales Cloud
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CueLab CRMSAP Sales Cloud
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFree Instant Lead Notifications Unlimited Lead access/month 100 AI credits/month 10 Portfolio with Uplink.bio No credit card required
More Pricing Information
Community Pulse
CueLab CRMSAP Sales Cloud
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
CueLab CRMSAP Sales Cloud
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
CueLab CRM
9.9
1 Ratings
25% above category average
SAP Sales Cloud
7.9
100 Ratings
3% above category average
Customer data management / contact management10.01 Ratings8.398 Ratings
Workflow management10.01 Ratings8.298 Ratings
Territory management10.01 Ratings8.186 Ratings
Opportunity management10.01 Ratings8.594 Ratings
Integration with email client (e.g., Outlook or Gmail)10.01 Ratings8.191 Ratings
Interaction tracking10.01 Ratings8.193 Ratings
Channel / partner relationship management9.01 Ratings6.691 Ratings
Contract management00 Ratings7.393 Ratings
Quote & order management00 Ratings7.990 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
CueLab CRM
9.3
1 Ratings
21% above category average
SAP Sales Cloud
7.3
85 Ratings
3% below category average
Case management10.01 Ratings6.382 Ratings
Call center management9.01 Ratings7.777 Ratings
Help desk management9.01 Ratings8.078 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
CueLab CRM
10.0
1 Ratings
28% above category average
SAP Sales Cloud
7.5
89 Ratings
1% below category average
Lead management10.01 Ratings7.388 Ratings
Email marketing00 Ratings7.878 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
CueLab CRM
10.0
1 Ratings
28% above category average
SAP Sales Cloud
7.2
95 Ratings
5% below category average
Task management10.01 Ratings7.691 Ratings
Reporting10.01 Ratings7.286 Ratings
Billing and invoicing management00 Ratings6.878 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
CueLab CRM
10.0
1 Ratings
27% above category average
SAP Sales Cloud
7.4
95 Ratings
3% below category average
Pipeline visualization10.01 Ratings6.789 Ratings
Customizable reports10.01 Ratings8.092 Ratings
Forecasting00 Ratings7.488 Ratings
Customization
Comparison of Customization features of Product A and Product B
CueLab CRM
9.5
1 Ratings
23% above category average
SAP Sales Cloud
7.6
92 Ratings
1% above category average
Custom fields10.01 Ratings7.892 Ratings
Custom objects9.01 Ratings7.489 Ratings
Scripting environment00 Ratings8.080 Ratings
API for custom integration00 Ratings7.283 Ratings
Security
Comparison of Security features of Product A and Product B
CueLab CRM
9.5
1 Ratings
13% above category average
SAP Sales Cloud
8.6
96 Ratings
3% above category average
Single sign-on capability9.01 Ratings9.092 Ratings
Role-based user permissions10.01 Ratings8.290 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
CueLab CRM
10.0
1 Ratings
32% above category average
SAP Sales Cloud
7.4
67 Ratings
2% above category average
Social data10.01 Ratings8.067 Ratings
Social engagement10.01 Ratings6.865 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
CueLab CRM
10.0
1 Ratings
33% above category average
SAP Sales Cloud
8.2
82 Ratings
14% above category average
Compensation management10.01 Ratings8.466 Ratings
Marketing automation00 Ratings7.978 Ratings
Platform
Comparison of Platform features of Product A and Product B
CueLab CRM
10.0
1 Ratings
28% above category average
SAP Sales Cloud
8.3
82 Ratings
10% above category average
Mobile access10.01 Ratings8.382 Ratings
Best Alternatives
CueLab CRMSAP Sales Cloud
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
Enterprises
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CueLab CRMSAP Sales Cloud
Likelihood to Recommend
10.0
(1 ratings)
8.5
(111 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(7 ratings)
Usability
-
(0 ratings)
6.8
(7 ratings)
Availability
-
(0 ratings)
8.0
(1 ratings)
Performance
-
(0 ratings)
8.0
(1 ratings)
Support Rating
-
(0 ratings)
8.8
(10 ratings)
Online Training
-
(0 ratings)
7.0
(2 ratings)
Implementation Rating
-
(0 ratings)
8.0
(1 ratings)
Product Scalability
-
(0 ratings)
8.3
(71 ratings)
User Testimonials
CueLab CRMSAP Sales Cloud
Likelihood to Recommend
Aidify Learning and Mobility Pvt Ltd
first I used to download csv file which my marketer used to send me, then copy
paste the contact of leads in my phonebook and the call or whatsapp them. this
much process makes delay in contacting my newly generated leads. and many time
I saw they choose some other services over my service due to delay in
contacting. CueLab CRM soves this problem in seconds. Since using this CRM, my lead
tracking has become way more efficient. I'm closing more deals 50% more than
ever before. i have to buy 5 license as i have team of 5 sales executive
Read full review
SAP
SAP Sales CLoud is not useful in cases where it needs zero downtime upgrades or new monthly releases or micro frontends.Although it is great for any cloud deployments, provides a unified view for the customers. Helps in AI insights recommendations and analytics. It is also optimised for mobile . It is robust and a highly scalable cloud plaform
Read full review
Pros
Aidify Learning and Mobility Pvt Ltd
  • instant lead notification for newly generated leads
  • team collaboration
  • automated lead distribution
Read full review
SAP
  • Help sales teams decide based on relevant data
  • Provide a framework to guide sales teams on activities such as status updates, customer success, sales qualification, etc
  • Reduce manual work by predictive analysis, that is, by understanding when a template can be helpful, updating a manager on a finished task, etc
Read full review
Cons
Aidify Learning and Mobility Pvt Ltd
  • they can have enterprice plan
  • call tracking
  • analysis
Read full review
SAP
  • One area of concern is the many data silos that are present within SAP sales cloud
  • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
  • The product is quite vast and a lot more learning material and knowledge base documents are required.
Read full review
Likelihood to Renew
Aidify Learning and Mobility Pvt Ltd
No answers on this topic
SAP
SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
Read full review
Usability
Aidify Learning and Mobility Pvt Ltd
No answers on this topic
SAP
In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
Read full review
Reliability and Availability
Aidify Learning and Mobility Pvt Ltd
No answers on this topic
SAP
Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
Read full review
Support Rating
Aidify Learning and Mobility Pvt Ltd
No answers on this topic
SAP
SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
Read full review
Online Training
Aidify Learning and Mobility Pvt Ltd
No answers on this topic
SAP
Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
Read full review
Implementation Rating
Aidify Learning and Mobility Pvt Ltd
No answers on this topic
SAP
The API documentation is good. Development team was able to implement in under two weeks, and normally we were told it was a 12-14 week process.
Read full review
Alternatives Considered
Aidify Learning and Mobility Pvt Ltd
very cost effective, easy to use mobile app
Read full review
SAP
We went with SAP Sales Cloud over Oracle Sales Cloud because it just clicks better with our way of doing things. SAP is like the superhero of sales software – it plays super well with all our other systems, grows with us as we get bigger, and gives us really smart insights into our sales. Plus, it's easy for our team to use, and we can tweak it to fit exactly how we work. While Oracle is good, SAP is like the perfect fit for our sales superhero team.
Read full review
Scalability
Aidify Learning and Mobility Pvt Ltd
No answers on this topic
SAP
As a cloud-based solution, SAP Sales Cloud provides the flexibility to scale resources based on demand. Organizations can easily adjust their usage and storage requirements without the need for significant infrastructure changes. SAP Sales Cloud is designed to integrate seamlessly with other SAP solutions, such as ERP systems and marketing automation tools. This integration ensures a cohesive ecosystem across various business functions, contributing to overall scalability.
Read full review
Return on Investment
Aidify Learning and Mobility Pvt Ltd
  • very positive impact
  • i am converting 30% more leads i paying customers
  • my lead ads budget has giving me 100% roi
Read full review
SAP
  • Positive Impact: SAP Sales Cloud can lead to increased sales efficiency by automating manual tasks, streamlining workflows, and providing real-time access to customer data. This can result in sales teams spending more time on revenue-generating activities.
  • Negative Impact: The initial costs associated with implementing SAP Sales Cloud, including licensing, customization, and training, can be significant. If not managed properly, this may impact the short-term financials and the expected payback period.
  • Negative Impact: The comprehensive features of SAP Sales Cloud might result in a steeper learning curve for users. If not addressed through adequate training and change management, this complexity can temporarily impact productivity.
Read full review
ScreenShots