What users are saying about
18 Ratings
9 Ratings
18 Ratings
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Score 8.4 out of 100
9 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Culture Amp

Culture Amp is a great tool for employee surveys, and has been able to scale with us for 5+ years. It's customizable and helps provide rich data on how employees are feeling so that we can continue to use that feedback to improving our company culture quarter over quarter.
Anonymous | TrustRadius Reviewer

Trakstar

This is a great program if you have locations in different geographical areas. The ability to work with people at different locations is appreciated, and also there can be informal input that is requested, which Promantek can handle as well.I am at a loss to think of an area where this does not work well. There are several of our employees in the manufacturing areas that do not have computer access, and for those individuals, we simply print the review instead of having it online. This works fine but is not the forte of Promantek. However, any system these days that focusses on the online aspects of review writing will experience that as well.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Performance and Goals

Culture Amp
Trakstar
7.3
Corporate goal setting
Culture Amp
Trakstar
9.1
Subordinate goal setting
Culture Amp
Trakstar
6.7
Individual goal setting
Culture Amp
Trakstar
6.4
Line-of sight-visibility
Culture Amp
Trakstar
8.5
Performance tracking
Culture Amp
Trakstar
5.7

Performance Management

Culture Amp
Trakstar
8.6
Performance plans
Culture Amp
Trakstar
9.6
Plan weighting
Culture Amp
Trakstar
9.6
Manager note taking
Culture Amp
Trakstar
6.8
Performance improvement plans
Culture Amp
Trakstar
8.0
Review status tracking
Culture Amp
Trakstar
9.0
Rater nomination workflow
Culture Amp
Trakstar
6.0
Review reminders
Culture Amp
Trakstar
8.7
Workflow restrictions
Culture Amp
Trakstar
9.1
Multiple review frequency
Culture Amp
Trakstar
9.3
Reporting
Culture Amp
Trakstar
9.6

Pros

Culture Amp

  • The Culture Amp support team is unparalleled. They offer live chat support as well as office hours that you can attend for help on anything from technical issues to the best way to phrase a survey question. They are always willing to help and are experts in their field.
  • The report pages are very detailed and it's easy to view the data in a lot of different ways. This helps with more insightful analysis.
  • I love that you can benchmark your survey results to your industry/region; it helps a lot to give context to your results.
Anonymous | TrustRadius Reviewer

Trakstar

  • Trakstar sends out a lot of automated reminders to participants, encouraging them to take notes and provide feedback on a regular basis.
  • Trakstar generates analysis (i.e., rater bais) automatically that would otherwise be labor intensive to do manually.
  • Trakstar has a feature that allows administrators to see what each individual employee sees - this is critical in ensuring that the performance review process goes smoothly.
Anonymous | TrustRadius Reviewer

Cons

Culture Amp

  • They recently launched a text analytics feature but I think it still needs some work. I don't find the attributes of sentiment to comments to make complete sense. Text analytics are also not yet available for export so it makes it very difficult to share with others in presentations and reports outside of the system.
  • Currently they don't have the ability to set an automated file with and connect with an HRIS (at least not with Ultimate) so every time you want to refresh your users you have to upload a new file feed manually (which is pretty simple, it is just impossible to set the refresh on autopilot).
Anonymous | TrustRadius Reviewer

Trakstar

  • The reporting features are a bit weak. But you can download Excel-ready files to manipulate on your own.
  • The dashboard feature (prior to June 2013) was very nice, but missing in the latest version.
  • Automated reports, quarterly for example, would be nice to send to Senior Leadership (missing in the current version/requires manual input)
Sam Sternman | TrustRadius Reviewer

Likelihood to Renew

Culture Amp

No score
No answers yet
No answers on this topic

Trakstar

Trakstar 8.0
Based on 1 answer
Very simple to use, great support.
Sam Sternman | TrustRadius Reviewer

Support Rating

Culture Amp

No score
No answers yet
No answers on this topic

Trakstar

Trakstar 8.9
Based on 4 answers
Trakstar has been very responsive to my questions and support has been able to speak with me on the phone as needed. Also, when I told Trakstar that my employees were not delighted by the product, they did a special session with me to diagnose any issues and to make recommendations for how I could improve the tool's usefulness in my job. I appreciated their support here
Anonymous | TrustRadius Reviewer

Alternatives Considered

Culture Amp

Before Culture Amp we used Gallup for our staff engagement survey. Culture Amp is SIGNIFICANTLY better for us. Gallup would not allow us the customization or reporting features that we needed, and comes with Culture Amp. The platform and functionality of Culture Amp, plus all the survey templates and all aspects of the staff experience are so beneficial for us, and we didn't get that from Gallup.
Melissa Kevra | TrustRadius Reviewer

Trakstar

I did not make the purchase decision for Trakstar, but at a previous job I used Reflektive. Many of the outcomes of the tool are the same, even if the product interface and language is slightly different
Anonymous | TrustRadius Reviewer

Return on Investment

Culture Amp

  • We use culture amp to measure engagement levels surrounding certain "standard" questions we ask on a recurring basis. this gives us a viable way to measure how we are doing overall in certain areas that are important to us.
  • The Diversity survey helped us pinpoint some areas were we could work on improving. This came out in comments from several users.
  • We have to keep in mind that comments are important, but sometimes it is just one person who is upset about one thing that does not affect anyone else. We must keep that in mind and set those aside. It is easy to get caught up in some of those comments.
Lisa Shapiro | TrustRadius Reviewer

Trakstar

  • We have had few managers dread the review writing process! Sure, no one enjoys this and we all know that it is time-consuming, but Promantek has allowed less time spent in frustration and more time actually communicating effectively. There are areas where managers can make notes during the entire review process so that when the time to write the review is upon you, it is a much simpler task. This has allowed us to free up the time with managers to a certain degree which is always beneficial.
Anonymous | TrustRadius Reviewer

Pricing Details

Culture Amp

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Culture Amp Editions & Modules

Additional Pricing Details

Trakstar

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Trakstar Editions & Modules

Edition
Trakstar$4370.001
  1. Per Year
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Culture Amp
8.7
Trakstar
8.7

Likelihood to Renew

Culture Amp
Trakstar
8.0

Support Rating

Culture Amp
Trakstar
8.9

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