Custify vs. Newired
Custify vs. Newired
Product | Rating | Most Used By | Product Summary | Starting Price |
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Custify | Small Businesses (1-50 employees) | Custify is a customer success platform designed for B2B SaaS businesses. It helps users better meet customers' needs, reduce churn and increase lifetime value. The user can see in-product usage insights as well as data from CRM, support, billing, and other systems in one place. Relevant customer success KPIs and client interactions are displayed in its dashboard. Custify also identifies clients that get stuck during onboarding, those whose trial is about to expire, and those whose usage has… | N/A | |
Newired | Enterprise companies (1,001+ employees) | Newired is a digital adoption solution designed to allow companies and organizations to create seamless, smooth, and positive experiences for users, with interactive, step-by-step guidance or tooltips. With Newired, users are guided through the completion of tasks and processes, even complex ones, and mistakes are reduced or even avoided completely. Newired doesn’t require companies to redesign or overhaul their websites and web applications to ensure a smooth experience for their… | $540 per month |
Custify | Newired | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Entry-level Setup Fee | No setup fee | $6,480 per year | ||||||||||||||
Additional Details | — | The application costs depends on the number of users. More info here: https://www.newired.com/newired-pricing/ | ||||||||||||||
More Pricing Information |
Custify | Newired | |
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Platform & Infrastructure |
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Customer Data Extraction / Integration |
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Customer Success Management |
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CSM Reporting & Analytics |
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Custify | Newired | |
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Small Businesses | Intercom Score 8.7 out of 10 | Pendo.io Score 8.2 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | Whatfix Score 9.3 out of 10 |
Enterprises | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 | Whatfix Score 9.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Custify | Newired | |
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Likelihood to Recommend | 9.0 (11 ratings) | - (0 ratings) |
Usability | 9.0 (2 ratings) | - (0 ratings) |
Support Rating | 9.0 (2 ratings) | - (0 ratings) |
Custify | Newired | |
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Likelihood to Recommend | Custify | Newired No answers on this topic |
Pros | Custify | Newired No answers on this topic |
Cons | Custify | Newired No answers on this topic |
Usability | Custify | Newired No answers on this topic |
Support Rating | Custify | Newired No answers on this topic |
Alternatives Considered | Custify | Newired No answers on this topic |
Return on Investment | Custify | Newired No answers on this topic |
ScreenShots | Custify Screenshots | Newired Screenshots |