Custify vs. Sparked
Custify vs. Sparked
Product | Rating | Most Used By | Product Summary | Starting Price |
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Custify | Small Businesses (1-50 employees) | Custify is a customer success platform designed for B2B SaaS businesses. It helps users better meet customers' needs, reduce churn and increase lifetime value. The user can see in-product usage insights as well as data from CRM, support, billing, and other systems in one place. Relevant customer success KPIs and client interactions are displayed in its dashboard. Custify also identifies clients that get stuck during onboarding, those whose trial is about to expire, and those whose usage has… | N/A | |
Sparked | N/A | Sparked is a customer success management platform for SaaS companies that uses various intention modeling techniques to score customer loyalty and sentiment, and reduce churn. | N/A |
Custify | Sparked | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
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Custify | Sparked | |
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Top Pros | No answers on this topic | |
Top Cons |
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Security |
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Platform & Infrastructure |
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Customer Data Extraction / Integration |
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Customer Success Management |
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CSM Reporting & Analytics |
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Custify | Sparked | |
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Small Businesses | Intercom Score 8.7 out of 10 | Intercom Score 8.7 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Custify | Sparked | |
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Likelihood to Recommend | 9.0 (11 ratings) | - (0 ratings) |
Usability | 9.0 (2 ratings) | - (0 ratings) |
Support Rating | 9.0 (2 ratings) | - (0 ratings) |
Custify | Sparked | |
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Likelihood to Recommend | Custify | Sparked.com No answers on this topic |
Pros | Custify | Sparked.com No answers on this topic |
Cons | Custify | Sparked.com No answers on this topic |
Usability | Custify | Sparked.com No answers on this topic |
Support Rating | Custify | Sparked.com No answers on this topic |
Alternatives Considered | Custify | Sparked.com No answers on this topic |
Return on Investment | Custify | Sparked.com No answers on this topic |
ScreenShots | Custify Screenshots |