What users are saying about
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.4 out of 100
Based on 7 reviews and ratings
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.5 out of 100
Based on 6 reviews and ratings
Feature Set Ratings
Online Storefront

9.2
Customer Focus
92%
Xactly CEA
Feature Set Not Supported
N/A
Customer Focus ranks higher in 9/9 features
Customer Focus ranks higher in 9/9 features
Product catalog & listings

9.0
90%
1 Rating
N/A
0 Ratings
Product management

9.0
90%
1 Rating
N/A
0 Ratings
Bulk product upload

10.0
100%
1 Rating
N/A
0 Ratings
Branding

9.0
90%
1 Rating
N/A
0 Ratings
Mobile storefront

9.0
90%
1 Rating
N/A
0 Ratings
Product variations

9.0
90%
1 Rating
N/A
0 Ratings
Website integration

10.0
100%
1 Rating
N/A
0 Ratings
Visual customization

9.0
90%
1 Rating
N/A
0 Ratings
CMS

9.0
90%
1 Rating
N/A
0 Ratings
Online Shopping Cart

9.0
Customer Focus
90%
Xactly CEA
Feature Set Not Supported
N/A
Customer Focus ranks higher in 1/1 features
Customer Focus ranks higher in 1/1 features
Checkout user experience

9.0
90%
1 Rating
N/A
0 Ratings
eCommerce Marketing

8.0
Customer Focus
80%
Xactly CEA
Feature Set Not Supported
N/A
Customer Focus ranks higher in 2/2 features
Customer Focus ranks higher in 2/2 features
Personalized recommendations

9.0
90%
1 Rating
N/A
0 Ratings
SEO

7.0
70%
1 Rating
N/A
0 Ratings
eCommerce Business Management

9.0
Customer Focus
90%
Xactly CEA
Feature Set Not Supported
N/A
Customer Focus ranks higher in 2/2 features
Customer Focus ranks higher in 2/2 features
Shipping

9.0
90%
1 Rating
N/A
0 Ratings
Custom functionality

9.0
90%
1 Rating
N/A
0 Ratings
Security

Customer Focus
Feature Set Not Supported
N/A
7.3
Xactly CEA
73%
Xactly Commission Expense Accounting (CEA) ranks higher in 2/2 features
Xactly Commission Expense Accounting (CEA) ranks higher in 2/2 features
Single sign-on capability

N/A
0 Ratings
7.3
73%
1 Rating
Role-based user permissions

N/A
0 Ratings
7.3
73%
1 Rating
Reporting & Analytics

Customer Focus
Feature Set Not Supported
N/A
6.4
Xactly CEA
64%
Xactly Commission Expense Accounting (CEA) ranks higher in 3/3 features
Xactly Commission Expense Accounting (CEA) ranks higher in 3/3 features
Dashboards

N/A
0 Ratings
1.8
18%
1 Rating
Standard reports

N/A
0 Ratings
8.7
87%
2 Ratings
Custom reports

N/A
0 Ratings
8.7
87%
2 Ratings
General Ledger and Configurable Accounting

Customer Focus
Feature Set Not Supported
N/A
4.7
Xactly CEA
47%
Xactly Commission Expense Accounting (CEA) ranks higher in 6/6 features
Xactly Commission Expense Accounting (CEA) ranks higher in 6/6 features
Multi-currency support

N/A
0 Ratings
6.4
64%
1 Rating
Multi-division support

N/A
0 Ratings
6.4
64%
1 Rating
Journals and Reconciliations

N/A
0 Ratings
9.8
98%
2 Ratings
Configurable Accounting

N/A
0 Ratings
1.8
18%
1 Rating
Centralized Rules Framework

N/A
0 Ratings
1.8
18%
1 Rating
Standardized Processes

N/A
0 Ratings
1.8
18%
1 Rating
Attribute Ratings
- Customer Focus is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

9.0
Customer Focus
90%
1 Rating
8.0
Xactly CEA
80%
3 Ratings
Implementation Rating

Customer Focus
N/A
0 Ratings
9.8
Xactly CEA
98%
4 Ratings
Likelihood to Recommend
Customer Focus
Today, with a globalized competition and without truce, a company must evaluate and take into account its size, and use this to analyze which of the tools available in the market is more suited to their needs. If it is a small company, you can improve your customer service by incorporating a chat. But a company of national level must evaluate other aspects like: marketing, tastes, preferences, tendencies, etc. To achieve the effective management of relationships with our customers, this technology provides us with effective tools and easy access.
analista
Consejo Federal de GobiernoFinancial Services, 201-500 employees
Xactly CEA
CEA is well suited for small and rapidly growing companies where manually calculating commissions expense for ASC606 is not an option due to a lack of internal resources. CEA is less appropriate for larger companies that have the resources and likely a person, or people, who only focus on commissions.

Verified User
Administrator in Finance and Accounting
Business Supplies and Equipment Company, 201-500 employeesPros
Customer Focus
- Facilitates the interaction between the company and customers, through various communication channels, thanks to the storage of information of interest, such as the needs and preferences for products or services.
- Access data of interest (about the clients, their histories, products, prices, etc.,) from any place with access to the internet
- An extensive knowledge about the clients allows the company to present commercial offers adapted to their needs, so the income is also higher, through a lower sales cycle. The CRM allows to enhance sales and marketing functions.
analista
Consejo Federal de GobiernoFinancial Services, 201-500 employees
Xactly CEA
- Amortization waterfalls
- Locked periods & PPA adjustments
- Journal entries

Verified User
Manager in Finance and Accounting
Computer Software Company, 1001-5000 employeesCons
Customer Focus
- Cost is always an element to consider when purchasing a computer solution, both for the purchase of the software and for its maintenance, many forget about the ongoing support costs that come with software.
- Many systems are backed up automatically through the cloud or through some other solution, but not all. So there is a good chance that the data will be lost. it is therefore necessary to take the safe backup forecasts in the event of any unforeseen occurrence and cause us an unpleasant surprise.
- There is a difference between being served by a real person when making a phone call, to an automated attention system. Sometimes it is good to make the tasks more automatic, but it is also good to have a little personalized help to avoid losing the human value of relationships.
analista
Consejo Federal de GobiernoFinancial Services, 201-500 employees
Xactly CEA
- Dashboard is on a different page
- Needing to rerun reports
- Not being able to download reports and edit them

Verified User
Analyst in Finance and Accounting
Financial Services Company, 10,001+ employeesPricing Details
Customer Focus
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$249
Starting Price
$50 # of stores and users
Customer Focus Editions & Modules
Edition
Standard | $501 |
---|---|
Ultimate | $991 |
- # of stores and users
Additional Pricing Details
—Xactly CEA
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Xactly CEA Editions & Modules
—
Additional Pricing Details
—Implementation Rating
Customer Focus
No score
No answers yet
No answers on this topic
Xactly CEA
Xactly CEA 9.8
Based on 4 answers
Go into implementation knowing how you will handle churn, if there are claw backs, treatment for every type of commission payment (i.e. new business, renewals, etc.) and know your average customer life. You'll also want details by customer for as far back as you can go (within reason).

Verified User
Administrator in Finance and Accounting
Business Supplies and Equipment Company, 201-500 employeesAlternatives Considered
Customer Focus
Sales management is based on the management of customer relationships and must be centralized so that its analysis is effective. The data that is collected must be available for the generation of statistics for decision making by the directory. This tool allows us to generate the necessary data to generate results, save time and production cost. The other products did not fit our objectives.
analista
Consejo Federal de GobiernoFinancial Services, 201-500 employees
Xactly CEA
We selected Xactly CEA for ASC 606.

Verified User
Manager in Finance and Accounting
Computer Software Company, 1001-5000 employeesReturn on Investment
Customer Focus
- With the information available, about the clients, the company can know and segment the markets and develop effective and successful marketing campaigns.
- With the information the employee can develop more personalized relationships with the client.
- This customer service tool facilitated the administrative processes of sales to achieve higher performance and better results in the company.
analista
Consejo Federal de GobiernoFinancial Services, 201-500 employees
Xactly CEA
- Efficiency
- Centralized
- Accurate

Verified User
Analyst in Finance and Accounting
Financial Services Company, 10,001+ employees