Customer Focus vs. Xactly Commission Expense Accounting

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Customer Focus
Score 9.6 out of 10
N/A
Customer Focus is solution that includes order management, inventory management, warehousing, CMS, E-mail marketing, CRM, and general accounting functions. E-Commerce web stores are also included in the solution.
$50
# of stores and users
Xactly Commission Expense Accounting
Score 7.6 out of 10
N/A
Xactly Commission Expense Accounting™ (CEA) delivers a commission expense management solution—with full capitalization and amortization capabilities—that lets companies monitor performance obligations and ensure compliance with ASC 606 and IFRS 15 standards. Their Intelligent Revenue Platform enables Xactly to align planning, performance, and prediction functions into one platform.N/A
Pricing
Customer FocusXactly Commission Expense Accounting
Editions & Modules
Standard
$50
# of stores and users
Ultimate
$99
# of stores and users
No answers on this topic
Offerings
Pricing Offerings
Customer FocusXactly Commission Expense Accounting
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$249 Site setup and trainingNo setup fee
Additional DetailsContact Xactly for a demo and pricing.
More Pricing Information
Community Pulse
Customer FocusXactly Commission Expense Accounting
Top Pros
Top Cons
Features
Customer FocusXactly Commission Expense Accounting
Online Storefront
Comparison of Online Storefront features of Product A and Product B
Customer Focus
9.2
1 Ratings
18% above category average
Xactly Commission Expense Accounting
-
Ratings
Product catalog & listings9.01 Ratings00 Ratings
Product management9.01 Ratings00 Ratings
Bulk product upload10.01 Ratings00 Ratings
Branding9.01 Ratings00 Ratings
Mobile storefront9.01 Ratings00 Ratings
Product variations9.01 Ratings00 Ratings
Website integration10.01 Ratings00 Ratings
Visual customization9.01 Ratings00 Ratings
CMS9.01 Ratings00 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
Customer Focus
9.0
1 Ratings
17% above category average
Xactly Commission Expense Accounting
-
Ratings
Checkout user experience9.01 Ratings00 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
Customer Focus
8.0
1 Ratings
7% above category average
Xactly Commission Expense Accounting
-
Ratings
Personalized recommendations9.01 Ratings00 Ratings
SEO7.01 Ratings00 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
Customer Focus
9.0
1 Ratings
14% above category average
Xactly Commission Expense Accounting
-
Ratings
Shipping9.01 Ratings00 Ratings
Custom functionality9.01 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Customer Focus
-
Ratings
Xactly Commission Expense Accounting
7.3
1 Ratings
9% below category average
Single sign-on capability00 Ratings7.31 Ratings
Role-based user permissions00 Ratings7.31 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Customer Focus
-
Ratings
Xactly Commission Expense Accounting
6.4
2 Ratings
17% below category average
Dashboards00 Ratings1.81 Ratings
Standard reports00 Ratings8.72 Ratings
Custom reports00 Ratings8.72 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Customer Focus
-
Ratings
Xactly Commission Expense Accounting
4.7
2 Ratings
45% below category average
Multi-currency support00 Ratings6.41 Ratings
Multi-division support00 Ratings6.41 Ratings
Journals and Reconciliations00 Ratings9.82 Ratings
Configurable Accounting00 Ratings1.81 Ratings
Centralized Rules Framework00 Ratings1.81 Ratings
Standardized Processes00 Ratings1.81 Ratings
Best Alternatives
Customer FocusXactly Commission Expense Accounting
Small Businesses
Shopify Plus
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Score 8.9 out of 10
Dext Prepare (with Receipt Bank)
Dext Prepare (with Receipt Bank)
Score 9.1 out of 10
Medium-sized Companies
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Accounting Seed
Accounting Seed
Score 8.3 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Oracle Fusion Cloud ERP
Oracle Fusion Cloud ERP
Score 8.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Customer FocusXactly Commission Expense Accounting
Likelihood to Recommend
9.0
(1 ratings)
8.0
(3 ratings)
Implementation Rating
-
(0 ratings)
9.8
(2 ratings)
User Testimonials
Customer FocusXactly Commission Expense Accounting
Likelihood to Recommend
Customer Focus, Inc.
Today, with a globalized competition and without truce, a company must evaluate and take into account its size, and use this to analyze which of the tools available in the market is more suited to their needs. If it is a small company, you can improve your customer service by incorporating a chat. But a company of national level must evaluate other aspects like: marketing, tastes, preferences, tendencies, etc. To achieve the effective management of relationships with our customers, this technology provides us with effective tools and easy access.
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Xactly Corp
CEA is well suited for small and rapidly growing companies where manually calculating commissions expense for ASC606 is not an option due to a lack of internal resources. CEA is less appropriate for larger companies that have the resources and likely a person, or people, who only focus on commissions.
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Pros
Customer Focus, Inc.
  • Facilitates the interaction between the company and customers, through various communication channels, thanks to the storage of information of interest, such as the needs and preferences for products or services.
  • Access data of interest (about the clients, their histories, products, prices, etc.,) from any place with access to the internet
  • An extensive knowledge about the clients allows the company to present commercial offers adapted to their needs, so the income is also higher, through a lower sales cycle. The CRM allows to enhance sales and marketing functions.
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Xactly Corp
  • Amortization waterfalls
  • Locked periods & PPA adjustments
  • Journal entries
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Cons
Customer Focus, Inc.
  • Cost is always an element to consider when purchasing a computer solution, both for the purchase of the software and for its maintenance, many forget about the ongoing support costs that come with software.
  • Many systems are backed up automatically through the cloud or through some other solution, but not all. So there is a good chance that the data will be lost. it is therefore necessary to take the safe backup forecasts in the event of any unforeseen occurrence and cause us an unpleasant surprise.
  • There is a difference between being served by a real person when making a phone call, to an automated attention system. Sometimes it is good to make the tasks more automatic, but it is also good to have a little personalized help to avoid losing the human value of relationships.
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Xactly Corp
  • Dashboard is on a different page
  • Needing to rerun reports
  • Not being able to download reports and edit them
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Implementation Rating
Customer Focus, Inc.
No answers on this topic
Xactly Corp
Go into implementation knowing how you will handle churn, if there are claw backs, treatment for every type of commission payment (i.e. new business, renewals, etc.) and know your average customer life. You'll also want details by customer for as far back as you can go (within reason).
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Alternatives Considered
Customer Focus, Inc.
Sales management is based on the management of customer relationships and must be centralized so that its analysis is effective. The data that is collected must be available for the generation of statistics for decision making by the directory. This tool allows us to generate the necessary data to generate results, save time and production cost. The other products did not fit our objectives.
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Xactly Corp
We selected Xactly CEA for ASC 606.
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Return on Investment
Customer Focus, Inc.
  • With the information available, about the clients, the company can know and segment the markets and develop effective and successful marketing campaigns.
  • With the information the employee can develop more personalized relationships with the client.
  • This customer service tool facilitated the administrative processes of sales to achieve higher performance and better results in the company.
Read full review
Xactly Corp
  • Efficiency
  • Centralized
  • Accurate
Read full review
ScreenShots

Xactly Commission Expense Accounting Screenshots

Screenshot of Commission Expense Accounting Reports HomeScreenshot of Commission Expense Accounting Portfolio SummaryScreenshot of Commission Expense Accounting Journal EntriesScreenshot of Commission Expense Accounting Amortization Schedule